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Porter Airlines


1,427 reviews
Headquarters: Billy Bishop Toronto City Airport, Toronto, Ontario M5V 1A1 Canada +1 888-619-8622 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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1,427 Reviews from our TripAdvisor Community

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1,427 reviews from our community

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Showing 1,362: English reviews
Fredericton, Canada
Level 2 Contributor
7 reviews
1 helpful vote
Reviewed yesterday
NEW
via mobile

I would choose Porter Airlines over any other Airline to travel within Canada and even some places in the US. They provide excellent service, snacks and drinks and they have a point system that beats the competitors.

Date of travel: October 2018
Domestic Economy Fredericton - Ottawa
Helpful?
Thank mgd2018
Thunder Bay, Canada
Level 2 Contributor
6 reviews
1 helpful vote
Reviewed yesterday
NEW
via mobile

Good airline, good value .. I fly Porter once a month for business and always enjoy my flight. I find the people friendly and always willing to lend a hand. It would be nice to see them expand and operate the C-Series aircraft to further destinations.

Date of travel: December 2018
Domestic Economy Windsor - Thunder Bay
Helpful?
Thank williammI58NV
Toronto, Canada
Level 4 Contributor
25 reviews
4 helpful votes
Reviewed yesterday
NEW

I have been flying Porter since day one, when they had 3 aircraft. Now it's close to 30, and it is still a delightful experience every time. Excellent service, free snacks, wine and beer, comfortable seats, a beautiful departure lounge at YTZ, plus a free shuttle bus from Toronto Union Station.

Date of travel: November 2018
Domestic Economy Toronto - Sudbury
Helpful?
Thank Doron H
Level 2 Contributor
7 reviews
2 helpful votes
Reviewed yesterday
NEW
via mobile

This was my first flight with Porter and it will not be my last. Everything from the pick up at the Royal York , the shuttle bus and driver , the compact modern terminal , the comfortable lounge and the seat on the plane were great .... so much better than struggling through Pearson ... there was a huge storm...

Date of travel: March 2018
More 
USA Economy Toronto - Boston

Helpful?
Thank 495eunicer
Oshawa
Level 3 Contributor
16 reviews
1 helpful vote
Reviewed yesterday
NEW

Flying Porter is an excellent experience. You miss the hustle, bustle and congestion of Pearson and if you are a fan of great service and smaller aircraft this is your choice. Always have had great service and friendly staff. Highly recommend.

Date of travel: August 2018
Domestic Economy Toronto - Sault Ste. Marie
Helpful?
Thank Rick V
Level 3 Contributor
24 reviews
7 helpful votes
Reviewed yesterday
NEW

We have really appreciated the direct non-stop flight from Saint John to Ottawa. Our recent trip revealed a detail that people should be aware of. I booked a flight for December some weeks back. Always looking for the most economical option I booked the lowest fare available for each flight. What I did not realize is the way Porter's lowest...

Date of travel: December 2018
More 
Domestic Economy New Brunswick - Ottawa

Helpful?
Thank BruceS1314
Toronto, Canada
Level 2 Contributor
6 reviews
2 helpful votes
Reviewed yesterday
NEW

I recently flew Porter Airlines for the first time and it was a fantastic experience. From the ease of checking in to picking up my luggage was completely uncomplicated. The service was great and the staff were very efficient and friendly. Highly recommend Porter to anyone tired of the line ups and convoluted 'big' airports.

Date of travel: December 2018
USA Economy Toronto - Boston
Helpful?
Thank Carol M
Toronto, Canada
Level 3 Contributor
14 reviews
6 helpful votes
Reviewed yesterday
NEW

Too bad Porter has ended their coffee, biscotti pre service. Was a great way to start off the pre board. Love the ease of Billy Bishop airport.

Date of travel: November 2018
Domestic Economy Toronto - Montreal
Helpful?
Thank donnahoward99
Halifax, Canada
Level 3 Contributor
17 reviews
16 helpful votes
Reviewed yesterday
NEW
via mobile

We found out the morning of our flight that we were being rescheduled from a direct flight to a montreal onto Toronto and then to Ottawa. This made for a long day. On our return flight though, we were able to get on an earlier flight at no charge due to this schedule change. The service on the flight is...

Date of travel: July 2018
More 
Domestic Economy Halifax - Ottawa

Helpful?
Thank 605dmm
Sault Ste Marie, Ontario, Canada
Level 4 Contributor
30 reviews
7 helpful votes
Reviewed yesterday
NEW

I use Porter a lot for pleasure and work. I recommend it with out hesitation. I have used them 4 times in the last month. I have flown several different airlines as well but use Porter wherever possible. Good seat sales, free wine and beer on flight, roomy cabin and of course good cookies!

Date of travel: November 2018
Domestic Economy Sault Ste. Marie - Toronto
Helpful?
Thank Don M
See travel tips for airlines
“Buyer Be Ware! Read the extra fine print when booking.”
774carolc, 18 Dec 2018 | Read review
“Front rows it doesn’t seem to have so much noise from the propellers”
RetaA_12, 18 Dec 2018 | Read review
“Check the baggage restrictions and additional costs”
BruceS1314, 17 Dec 2018 | Read review
“In Toronto the tunnel is quite long so if you need to sit then I recommend taking the ferry.”
carolmA9539UP, 17 Dec 2018 | Read review
“be on time”
C4697YDdavel, 17 Dec 2018 | Read review
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About Porter Airlines
Porter Airlines (PD) is a Canada-based regional airline that flies to more than 20 destinations within Canada and the United States. Its fleet consists of single cabin Economy Class seating. The airline is known for the complimentary services that are included in the ticket price. These include free snacks and beverages onboard, as well as in their lounges (which all passengers can use) at Billy Bishop, Ottawa Macdonald-Cartier International Airport (YOW) and Newark Liberty International Airport (EWR). The carrier, which is based in Toronto, has a hub at Billy Bishop Toronto City Airport (YTZ). Porter also offers free shuttle service between downtown Toronto and the airport.
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