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S7 airlines


2,996 reviews
Headquarters: Petrovka 7, Moscow 109012 Russia 011 7 800 700-07-07 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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2,996 Reviews from our TripAdvisor Community

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2,996 reviews from our community

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Showing 231: English reviews
Moscow, Russia
Level 4 Contributor
38 reviews
21 helpful votes
Reviewed 3 weeks ago

I seldom get a chance to fly with S7, but every time it’s somewhat new and always pleasant experience. Flight crew was very friendly and attentive. Very well maintained aircraft.

Date of travel: November 2018
Russia Business Class Larnaca - Moscow
Helpful?
Thank aberucha
Level 4 Contributor
27 reviews
12 helpful votes
Reviewed 4 weeks ago

Never heard of this airline, found and booked on Expedia without any problem. On time and nice staff with meal service, budget airline but no less comfortable than US major carriers . Definitely recommend.

Date of travel: October 2018
Europe Economy St. Petersburg - Berlin
Helpful?
Thank Exploration779087
2 reviews
Reviewed 5 weeks ago

The flight was great and the flight attendants friendly. Food served on the plane could be improved.

Date of travel: February 2018
International Economy Bangkok - Irkutsk
Helpful?
Thank patrandas
Kuala Lumpur, Malaysia
Level 4 Contributor
23 reviews
5 helpful votes
Reviewed 31 October 2018 via mobile

I really enjoyed my return trip with S7. The crews and staffs was super nice. The journey was smooth. Great take off and landing from the Pilot. Comfortable seat ( for a small person), and good cheese sandwich! Highly recommended.

Date of travel: October 2018
Domestic Economy St. Petersburg - Moscow
Helpful?
Thank LalaaSaid
Nelson, New Zealand
Level 5 Contributor
74 reviews
43 helpful votes
Reviewed 29 October 2018

Downloaded their app and got as far as entering all my personal details but it wouldn’t let me proceed to payment saying I hadn’t completed all the fields.i had. I started from the beginning just in case I’d missed something but no luck. Then tried on their web site. Entered the flight search but was directed to a blank page....

Date of travel: October 2018
More 
International Economy Urgench - Moscow

Helpful?
1 Thank Declan O
Level 6 Contributor
183 reviews
33 helpful votes
Reviewed 28 October 2018 via mobile

This was the 1st time I utilized this airline and if can avoid it, it will be my last. All the employees I came into contact with were rude, especially the gate attendants. They arrived late to process the passengers and one of the 2 ladies got on the telephone and the other was continually yelling at the passengers. Unbelievable....

Date of travel: October 2018
More 
International Economy Moscow - Yerevan

Helpful?
Thank TraveledKat
Arlington Heights, Illinois
Level 1 Contributor
3 reviews
Reviewed 28 October 2018

They were professional and helpful the flight was on time and they had snacks they passed out during the flight which was nice for the short length of the flight.

Date of travel: September 2018
Domestic Economy Nizhnekamsk - Moscow
Helpful?
Thank chuck n
Yerevan, Armenia
Level 2 Contributor
9 reviews
Reviewed 26 October 2018

The staff was rude and their face expression was clearly showing that they hate you and their job. Air conditinioner was not working and we were suffering for hours in the hot cabin. The service provided during the flight depended on the country of took off - not pleasant to see such a discrimination.

Date of travel: June 2018
Russia Economy Dusseldorf - Moscow
Helpful?
Thank Nano N
Helsinki, Finland
Level 6 Contributor
126 reviews
54 helpful votes
Reviewed 25 October 2018

It was my first flight with this aircompany and was fully satisfied with it. Firstly, they have s very good website which offers a lot of additional options such as, the choice of seats including space plus seats, on-line check-in, changing of class, business class launge admittion - all at reasonable price. The airport staff were very polite and efficient,...

Date of travel: October 2018
More 
Europe Economy Moscow - Rome

Helpful?
Thank swallow2
Buenos Aires, Argentina
Level 5 Contributor
93 reviews
26 helpful votes
Reviewed 22 October 2018

Don't ever fly with these folks if you can avoid it. We were trying to book online and we heard of people having trouble with online purchases specially if you dont have a Russian card. So our purchase failed, we had the typical pop up "your purchase couldnt go through" so we changed our plans and a couple of days...

Date of travel: October 2018
More 
International Economy Irkutsk - Kuala Lumpur

Helpful?
Thank jarianaf
See travel tips for airlines
“If they free seats in business class, you can always upgrade at the gate at a very reasonable price.”
aberucha, 19 Nov 2018 | Read review
“Choose other airlines”
nanon5, 25 Oct 2018 | Read review
“Fog can be a problem when flying in or out of Yakutsk. Don't rely on the airline to help you. You have to help yourself”
MoscowCubfan, 17 Sep 2018 | Read review
“If possible avoid a connection to Siberia from Hong Kong.”
cab68, 17 Sep 2018 | Read review
“go earlier to airports , airport staff in Russia don't speak English”
MayMustafa, 2 Sep 2018 | Read review
Show next 5 travel tips 5 of 10
About S7 airlines
S7 Airlines (S7) has an internal route network with major hubs in Moscow (Domodedovo) and Novosibirsk (Tolmachevo). The airline also serves flights to CIS, Europe, Middle East, South-East Asia and Asia-Pacific region. In 2010 S7 Airlines joined oneworld global airline alliance. In cooperation with oneworld member airlines S7 Airlines serves more than 1000 destinations in 150 countries. S7 Airlines currently operates one of the newest and most modern aircraft fleets on the Russian air transportation market. S7 Airlines is part of the S7 Group. In 2015 group member airlines carried more than 10.5 million passengers.
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