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Virgin Australia


7,682 reviews
Headquarters: 56 Edmondstone Rd, Brisbane, Queensland QLD 4006 Australia 011 61 13 67 89 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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7,682 Reviews from our TripAdvisor Community

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7,682 reviews from our community

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Showing 7,477: English reviews
Glenelg, Australia
Level 5 Contributor
48 reviews
8 helpful votes
Reviewed yesterday
NEW

Dedicated check-in and security check in Brisbane were first class. Lounge was packed so seats a problem, but managed to find one. Food and drink selection OK but not outstanding. Priority boarding and on aircraft greeting excellent. Crew were very good. Inconsistent business product is a problem for Virgin. No power points or USB on this flights although previous flight...

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Domestic Business Class Brisbane - Adelaide

Helpful?
Thank CTMCtrip
Melbourne, Australia
2 reviews
1 helpful vote
Reviewed yesterday
NEW

Virgin Australia always a good flight Cabin Staff always plesent Good choice of movies on Inflight Entertainment system

Domestic Economy Melbourne - Coolangatta
Helpful?
Thank Paultats
Mackay, Australia
2 reviews
Reviewed yesterday
NEW

A very comfortable flight. Delicious food and professional and friendly service from the cabin crew. Premium Economy seats are like the Business class seats on domestic flights. There was plenty of leg room and the seats were comfortable. The flight's departure was delayed and as a consequence, we missed our connecting flight on Delta to Boseman, Montana. I cannot fault...

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International Premium Economy Sydney - Los Angeles

Helpful?
Thank bonei24
Level 4 Contributor
22 reviews
3 helpful votes
Reviewed yesterday
NEW

Could not believe that Virgin did not have TV's on the plane for 6.5hrs. We still paid a decent amount for our flight there was no where on the website when booking that said there would be no TV's , there was only the option to upgrade to business (who also had no TV's ) & the option for food...

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International Premium Economy Sydney - Denpasar

Helpful?
Thank larissa a
Sydney, Australia
Level 2 Contributor
5 reviews
5 helpful votes
Reviewed yesterday
NEW
via mobile

Virgin are consistently great to fly with! They provide a snack and tea coffee water or juice and look after you all the way. Our toddler son dropped his small toy dinasour which he realised once we sat down on the plane. We were not allowed to go out of the plane to find it but I explained what it...

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Domestic Economy Sydney - Melbourne

Helpful?
Thank A S
Level 1 Contributor
3 reviews
Reviewed yesterday
NEW

The people on the flight should not be unhappy when someone from the window seat has to get to of there seat. And when you have landed people should move them selfs. Kids screaming.

Domestic Economy Cairns - Perth
Helpful?
Thank rad6940
Sydney
Level 5 Contributor
53 reviews
22 helpful votes
Reviewed yesterday
NEW

I left for Melbourne on the 8.30am flight so I arrived at the airport at 6am. The queue for bag drop was extremely long, to the point where they had to open bag drops for people whose flights were boarding. Bags were left behind, including mine so that bags left behind earlier could be sent down. Whilst we were advised...

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Domestic Economy Sydney - Melbourne

Helpful?
Thank Jaqi
1 review
Reviewed yesterday
NEW

Just so angry. Checkin people yelling flight times and destinations. Gate staff yelling. Cabin crew well you want what!! A GLASS of WATER!!! Virgin Australia making flying even more unpleasant!

Domestic Economy Melbourne - Launceston
Helpful?
Thank David S
Australia
Level 6 Contributor
128 reviews
91 helpful votes
Reviewed 2 days ago
NEW

Great service on this new route for Virgin. Full cabin service supplied - the quality of the meal was outstanding. Good seating plan 2-4-2. A little extras pack included ear plugs, eye shields and a pen. Comfy seats with adequate leg room. Good movie selection. The only criticism is that once the meal was served all of the blinds were...

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International Economy Sydney - Hong Kong

Helpful?
Thank BandBL
australia
Level 4 Contributor
35 reviews
17 helpful votes
Reviewed 2 days ago
NEW

We recently travelled to Fiji on a Virgin flight, and it was a pleasant experience. The crew were great and the on board service was good. We will definetely fly with them again

South Pacific Economy Sydney - Nadi
Helpful?
Thank timac
See travel tips for airlines
“If you can afford it, opt for Premium Economy, or else put in a bid to upgrade.”
bonei24, 24 Sep 2018 | Read review
“Fly Garuda if you are flying to Bali.”
716larissaa, 24 Sep 2018 | Read review
“stay away from the window seat.”
rad6940, 24 Sep 2018 | Read review
“The side seats are 2 abreast so not so difficult to access the aisle if needs be.”
BandBL, 23 Sep 2018 | Read review
“Don't get in the wrong line for boarding!!!!”
balmac2018, 23 Sep 2018 | Read review
Show next 5 travel tips 5 of 10
About Virgin Australia
Virgin Australia (VA) is one of Australia's largest airlines. It flies to approximately 70 destinations - 50 within Australia; others in New Zealand, the South Pacific, Asia, Africa, the Middle East and North America. The airline's fleet features a variety of two-cabin and three-cabin configurations, including Business Class, "The Business," Premium Economy Class and Economy Class seating. "The Business," available on coast to coast and international flights, is an indulgent, luxurious, and unique premium cabin experience. Virgin Australia Lounges are located at most major airports in Australia. Major operational hubs are located at Auckland (AKL), Brisbane (BNE), Melbourne (MEL), Perth (PER), and Sydney (SYD).

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