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Virgin Australia

12,172 reviews
Headquarters: 56 Edmondstone Rd, Brisbane, Queensland Australia QLD 4006
Overview
3.512,172 reviews
Travellers' Choice 2020 Winner
Travellers' Choice 2019 Winner
Travellers' Choice 2018 Winner
Legroom
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About Virgin Australia
Headquarters: 56 Edmondstone Rd, Brisbane, Queensland Australia QLD 4006

Airline Summary

Virgin Australia (VA) is one of Australia's largest airlines. It flies to approximately 70 destinations - 50 within Australia; others in New Zealand, the South Pacific, Asia, Africa, the Middle East and North America. The airline's fleet features a variety of two-cabin and three-cabin configurations, including Business Class, "The Business," Premium Economy Class and Economy Class seating. "The Business," available on coast to coast and international flights, is an indulgent, luxurious, and unique premium cabin experience. Virgin Australia Lounges are located at most major airports in Australia. Major operational hubs are located at Auckland (AKL), Brisbane (BNE), Melbourne (MEL), Perth (PER), and Sydney (SYD).
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12172Reviews
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Giga C wrote a review Yesterday
2 contributions
Brisbane - Perth
Domestic
Good service, nice staff. But during this painful 5 hour flight I had no legroom, no Wi-Fi, and hardly any movies to watch. I only recommend flying virgin if the flight is under 2 hours. 5 hours of torture.
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Date of travel: December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Russel M wrote a review 18 Apr
2 contributions
Melbourne - Sydney
Domestic
Haven't had a single on-time evening flight post covid. Absolutely disgusting and should be ashamed to pump out adverts with happy customers.
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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BallinaTravelbug wrote a review 17 Apr
ballina17 contributions7 helpful votes
Brisbane - Hobart
Domestic
So surprised to look at our boarding passes as we boarded to find the check-in representative had allocated my husband and I seats that were 12 rows apart!!! Not only that but we were both given the middle seat!!! Checked in early… checked in together. Luckily staff member at gate changed for us to be seated together. Have flown a lot for 50 years and never had that experience.
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Date of travel: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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wombatdavid wrote a review 13 Apr
Hobart, Australia2657 contributions2584 helpful votes
Sydney - Hobart
Domestic
We flew home after an international itinerary on virgin from Sydney to Hobart. We did all the work checking in and tagging our bags. Then stood for 20 minutes just to drop them off… We used our final silver member lounge passes and enjoyed the upstairs views from the Sydney lounge. Our plane was one of the new 737-8 max planes and we had paid for economy x row 3. The new plane did not yet have a screen between business and row 3 so they had no privacy… our legroom was good but not as good as the older configuration. No snack for free and a small cup of tea provided. Miracle of miracles we landed early but then had a wait for our bags as is usual these days in Hobart. They clearly don’t have enough staff. They got us home. But nothing wonderful about the experience at all.
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Beryle Morgan wrote a review 8 Apr
6 contributions
Karratha - Perth
Domestic
This review is more for the staff at the booking encounter at Karratha airport Absolutely amazing, friendly, professional, happy and helpful Absolutely 10 out of 10 service And just to add, I left my wallet at the counter and the gorgeous lady come looking for me to give it back, thank you so very very much
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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The menu you can choose from
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Free of charge coffee
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Giga C wrote a tip Yesterday
"only take virgin if the flight is under 2 hours"
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Nathan B wrote a tip 5 Apr
"DO NOT FLY WITH VIRGIN - YOU WILL REGRET IT!! "
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Andrew wrote a tip Mar 2024
"must be apple user otherwise in flight entertainment does not work. flight attendants didnt really care. "
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Harry W wrote a tip Mar 2024
"This is a excellent airline i recommend that you go on the airline "
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Peter G wrote a tip Mar 2024
"Spend the extra money and upgrade to Economy X"
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Round TripOne-wayMulti-city
Depart
Sat, 04/05
Return
Sat, 11/05
Travellers
1, Economy