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fastjet


207 reviews
Headquarters: Suite 2C First Point Buckingham Gate, Horley RH6 0NT England 011 255 784 108 900 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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207 Reviews from our TripAdvisor Community

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207 reviews from our community

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Showing 182: English reviews
Plymouth, United Kingdom
Level 5 Contributor
76 reviews
27 helpful votes
Reviewed 2 days ago
NEW
via mobile

For a small airline this is the worst domestic airline I have used. The staff at check in are incompetent we ended up on holiday without our bags. Bags were not even tagged hence they dint travel with us or could not be tracked.I also later went on to find out that because the aircraft is so small and they...

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Africa Economy Johannesburg - Harare

Helpful?
Thank Abra A
Harare, Zimbabwe
Level 1 Contributor
2 reviews
Reviewed 2 days ago
NEW
via mobile

The flight itself was fine although the the snack we received was a rather stale sausage roll. My main issue was that when I got to the airport for check in I was told the flight time had been changed to an hour earlier, meaning I was too late. They said they tried to call me but I didn't answer....

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Africa Economy Harare - Johannesburg

Helpful?
Thank charvalino
Nova Petropolis, RS
Level 6 Contributor
100 reviews
27 helpful votes
Reviewed 3 days ago
NEW

Simple, very nice attendants, good planes, and a very good routes options. Two flights and no problems.

Domestic Economy Beira - Maputo
Helpful?
Thank Uill_Hill
London, United Kingdom
Level 4 Contributor
25 reviews
7 helpful votes
Reviewed 2 weeks ago

Flew with this airline for the first time on my way from Joburg to Harare it was a short hall flight 1 a half hour flight, yes it was smooth and quick. As short hall you have to pay for drink or snacks, so I took my own anyway. It is a good nice quick service, with newish planes. I...

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Africa Economy Johannesburg - Harare

Helpful?
Thank arnoldzimuto
Munich, Germany
Level 2 Contributor
6 reviews
1 helpful vote
Reviewed 2 weeks ago

As a newbie to the Africa, you might be wondering, what airlines to choose for inland flights - there is a plenty of options. We've taken Precision Air and FastJet. Both of them were more or less on time (+- a few minutes), luggage and on-boarding was also flawless. And the flight itself was comfortable and safe.

Domestic Economy Kilimanjaro National Park - Dar es Salaam
Helpful?
Thank dejvyss
San Francisco
2 reviews
1 helpful vote
Reviewed 3 weeks ago via mobile

Terrible experience . A 1620 flight on Sunday delayed till 2100. Now past 2100 and no communication. First and last time booking fast jet. I’m certain SAA wouldn’t have treated me this way. Imagine with 2 young ones between 3 and 5 😤😤😤 I suppose it’s a budget airline and you get what you pay for. All these people just...

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Africa Economy Johannesburg - Harare

Helpful?
Thank Kaziboni;Mr.tin... K
Level 2 Contributor
7 reviews
1 helpful vote
Reviewed 15 August 2018

Everything ran smoothly and on time in the end... our original flight booking did get cancelled but they wrote to us by email and were able to put us on another flight the same day... which after having read some negative reviews online may have just been lucky for us. We'd probably fly with them again. Price was considerably cheaper...

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Domestic Economy Dar es Salaam - Kilimanjaro National Park

Helpful?
Thank AEMOR L
Theresa, New York
Level 3 Contributor
22 reviews
4 helpful votes
Reviewed 12 August 2018

My 2nd round trip with Fastjet took me to the Victoria Falls. This time though there was flight changes made by the airline which made me nervous after reading some other reviews. But I was reassure when after the initial email I got a SMS confirming the new flight details which was followed up by a phone calls from the...

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Domestic Economy Harare - Victoria Falls

Helpful?
Thank Tmtmtl
1 review
Reviewed 4 August 2018 via mobile

Cancelled flight with no notice (probably because it enough customers). Staff completely unhelpful and couldn’t care at all about customers . Airline offices at Kilimanjaro have no internet and only take cash. Of course ATM machine wasn’t working. Cancelled flight caused us to miss connection and ultimately cost us $10k inner tickets

Domestic Economy Kilimanjaro National Park - Dar es Salaam
Helpful?
Thank Tom R
2 reviews
Reviewed 30 July 2018

They are very strict on time but very timely in departures and arrivals in comparison with the smaller local planes.

Domestic Economy Kilimanjaro National Park - Dar es Salaam
Helpful?
Thank Castro O
See travel tips for airlines
“choose your seat and pay the extra...”
aemorl, 15 Aug 2018 | Read review
“Be early, they can be too efficient. I was having my last drink thinking I had time while everyone else was boarding.”
Tmtmtl, 12 Aug 2018 | Read review
“They are very strict on check in time. be there on time to avoid cancelation”
castroo966, 29 Jul 2018 | Read review
“Read my comments above on hand luggage”
Nbcamping, 4 Jul 2018 | Read review
“Book early to get the best price.”
polifungirai, 19 Jun 2018 | Read review
Show next 5 travel tips 5 of 10
About fastjet
Low-cost carrier fastjet (FN) operates from a hub at Julius Nyerere International Airport (DAR) in Dar es Salaam, Tanzania. It flies to four destinations within Tanzania, as well as Malawi, South Africa, Uganda, Zambia and Zimbabwe. The airline's fleet features three Airbus A319-100. As a budget airline, passengers can expect to pay extra for airport lounge access, food and beverages on board, pre-reserved seats and checked luggage. The airline's SmartClass airfares include reserved seats in premium locations, an additional baggage allowance and free ticketing changes provided they occur at least six hours prior to the time of departure.
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