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Icelandair


4 of 5 stars
879 Reviews
Headquarters: Reykjavik Airport, Reykjavik 00101 Iceland +354-50-50-100 Website

TripAdvisor Reviewer Highlights

Visitor rating
  • 303
    Excellent
  • 296
    Very good
  • 146
    Average
  • 69
    Poor
  • 65
    Terrible
Uneventful and on time.

Flight was part of a travel package so we did not have a lot of choices. Seats were average and... read more

4 of 5 starsReviewed 4 days ago
wlbjayhawk
,
Wall Township, New Jersey
Rating summary
  • 3.5 of 5 stars
    Legroom
    3.5 of 5 stars
    Seat Comfort
  • 4 of 5 stars
    Customer Service
    4 of 5 stars
    Value for Money
  • 4 of 5 stars
    Cleanliness
    3.5 of 5 stars
    Check-in and Boarding
  • 3 of 5 stars
    Food and Beverage
    4 of 5 stars
    In-flight entertainment (WiFi, TV, movies)
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879 Reviews from our TripAdvisor Community

Write a Review
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879 reviews from our community

Date | Rating
  • Chinese (Traditional) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Reading, United Kingdom
Level Contributor
10 reviews
13 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Flew from Gatwick to Minneapolis with a change in Iceland. I absolutely hate flying. I loathe it utterly. I would rather take a 2-day train journey than an 8-hour flight. Unfortunately, there aren't many transatlantic trains at the moment, so I was forced to resort to the flying death-tubes of horror for this trip. I am reasonably tall and suffer...

More 
International Economy London - Minneapolis

Helpful?
1 Thank Benjamin T
Wall Township, New Jersey
Level Contributor
408 reviews
64 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Flight was part of a travel package so we did not have a lot of choices. Seats were average and tolerable.

International Economy New York City - Reykjavik
Helpful?
Thank wlbjayhawk
Edmonton, Canada
Level Contributor
69 reviews
23 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Everything from check-in to boarding, in-flight service and arrivals were handled efficiently and smoothly. I have flown Icelandair many times to Iceland and Norway and always with no issues. You have to buy food and drink on the flight and the normal duty free items are available. Leg room in economy could be a problem for some taller folks, but...

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International Economy Edmonton - Reykjavik

Helpful?
Thank Neil H
Guatemala City, Guatemala
Level Contributor
43 reviews
14 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I like Icelandair. The flights are on time, the entertainment on board is decent. The food for purchase is above average for airline standards and the schedules are good. The flight from Washington leaves at night so you get to sleep in the plane, then arrive very early in the morning in Keflavik -if you are staying in Iceland it...

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International Economy Washington DC - Helsinki

Helpful?
Thank ECPONTAZA
Portsmouth, United Kingdom
Level Contributor
83 reviews
44 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Flew from Heathrow to Seattle via Iceland for a business trip In August. Chose Iceland Air due to competitive price compared to other airlines. Flew Premium economy both directions and on all four flights. Iceland Air is like budget airlines in that the food and drink is all basic trolley service like EasyJet. If flying premium economy or business you...

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International Economy London - Seattle

Helpful?
Thank William J
Glasgow, United Kingdom
Level Contributor
55 reviews
28 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is a good company. Onboard the seats are comfortable with reasonable legroom. The newer planes have northern lights display above the overhead compartments which is quite effective. The planes that don't have entertainment screens offer tablets so you don't miss out. The attendants are all polite and helpful being well presented. This was a good experience.

Europe Economy Glasgow - Reykjavik
Helpful?
Thank Con42
Cambridge, Canada
Level Contributor
66 reviews
19 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Took the daytime flight from Reykjavik to Toronto after spending 5 days touring Iceland. Very pleasant lounge at the airport with lots of good food and drinks. The boarding was simple and without hassle. Airport is well laid out and easy to navigate. There were only three of us in SAGA or Business Class so the service was superlative and...

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International Business Class Reykjavik - Toronto

Helpful?
Thank Doug W
Geneva, Switzerland
Level Contributor
11 reviews
3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Tariffs of this small company are good. Passing by Iceland to go to Canada is a very practical route in reality. flight time is short and, despite a short stopover in Reykjavik (1h20), the overall trip from Europe to Montreal is around 9 hours which is less than most major airlines companies, and at much cheaper fare. The Reykjavik airport...

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International Economy Canton of Geneva - Montreal

Helpful?
Thank Erik L
California
Level Contributor
103 reviews
43 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I had always believed this airline to be among the low frills low cost players. I was half right. The cost is low but there business class is better than any of the big European carriers BA, LH, AF. 2 x 2 seating (not the useless blocked middle seat that is a total waste. While the airport itself was packed...

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Europe Business Class Reykjavik - Munich

Helpful?
Thank Surjoe
Washington DC
Level Contributor
42 reviews
14 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Took advantage of opportunity to interrupt trip home to stay in Reykjavik for two nights; should have stayed longer. Flights to/from Keflavik were as expected when sitting in Economy class. Good job with luggage handling -- didn't have to wait too long for our bags.

International Economy Manchester - Washington DC
Helpful?
Thank Ken_in_DC
See travel tips for airlines
“Why bother with priority boarding? I have never understood what it achieves.”
 of 5 stars 367benjamint, 24 Aug 2016 | Read review
“The Reykjavik International Airport is about 50KM from downtown Reykjavik. Make sure you allow enough time for the trip and taxi fare.”
 of 5 stars dougw541, 22 Aug 2016 | Read review
“-In Reykjavik, stand early in front of the gate -Eat well before flight and bring some extra food”
 of 5 stars erikl802, 22 Aug 2016 | Read review
“Fly Saga Class”
 of 5 stars Surjoe, 21 Aug 2016 | Read review
“Book through the airline, not an agent, to ensure you have all the options you need.”
 of 5 stars KarenH783, 20 Aug 2016 | Read review
Show next 5 travel tips 5 of 10
About Icelandair
Reykjavík-based Icelandair (FI) is the country of Iceland's largest airline. From its hub at Keflavik International Airport (KEF) and Akureyri Airport (AEY), Icelandair operates non-stop flights to more than 25 destinations across Europe and about a dozen destinations in Canada and the United States. The carrier's fleet is configured with Saga Class (the equivalent of Business Class), Economy Comfort Class and Economy Class. Saga and Economy Comfort passengers departing from Keflavík International Airport have access to the airline's Saga Lounge.

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