Everything was as expected, but luggage additional charge. Just read carefully ALL small letter texts )
Excellent airline. On time. Comfortable seats. Excellent service. And very affordable. My trip was part of a longer route scheduled via Delta; however, I flew them to EDI and then returned via Paris. Good connections and a lot of options.
Flight back to Lyon in the afternoon, passed quickly trough controls, a drink and a snack on the flight, correct space and confortable seats. Gate was announced only 5 minutes before tasking off trying to make you buy something in the shops
I like This low cost airline belonging to Air France because it provides a good service and is cheap. They give student and pensioner discounts!
Low cost airlines often fill me with dread, however, HOP seems to be on the more upmarket side of low cost and also with a nice fleet of small regional aircraft. A flight between European cities is hardly a swash buckling adventure - more a normality today, but this was painless and I found the staff helpful, pleasant and friendly...More
It has become a habit it seems for Hop! (or Air France since you can only book those flights on the Air France website) to cancel the Bologna to Lyon flights at the last minute. Today has been a customer experience nightmare, agravated by the fact there was a strike in France yesterday: the booking I had made was cancelled...More
small airline company belonging to the Air France group. Small and sometimes uncomfortable aircraft with small seats. Flight on time, friendly staff, attentive and courteous. I recommend the seats forward
This was the first time I flew with them. Checked in without problems. Was pleasantly surprised with the service and the seating (excellent legroom) of this regional (budget) airline.
When checking in online, the ‘two’ of us were not assigned two seats together and all other seats on the seat map were unavailable. We were led to believe the flight was really full. Let’s see inflight if we could swap seats with other passengers. Situation like this can happen sometimes on fully booked flights. Once on board, to our...More
“Book early”Newburydes, 5 Dec 2017 | Read review
“Leaving Newcastle was better than leaving Paris but that was CDG's fault, not the airline's.”seawife, 4 Dec 2017 | Read review
“Board the flight early to get enough baggage space”ArvindYerram, 12 Sep 2017 | Read review
“Avoid mondays and fridays (fully booked)”481larsm, 29 Aug 2017 | Read review
“A better airline than your usual low cost airline like Ryanair or Easyjet”Caris25, 29 Jun 2017 | Read review