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Surinam Airways


113 reviews
Headquarters: PO Box 2029, Paramaribo Suriname 011 597 432-700 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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113 Reviews from our TripAdvisor Community

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113 reviews from our community

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All reviews Paramaribo Miami Amsterdam Belem Port of Spain Aruba Curaçao Cayenne Georgetown
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Showing 58: English reviews
Paramaribo, Suriname
Level 5 Contributor
52 reviews
4 helpful votes
Reviewed 1 week ago

SLM has super nice serving staff, good pilots and nice food. The only thing they are very often delayed and do not inform the passengers most of the time.

International Economy Paramaribo - Miami
Helpful?
Thank pancho169
Nagano, Japan
Level 6 Contributor
785 reviews
225 helpful votes
Reviewed 2 weeks ago

O.K airlines, crew a bit noisy, but nice lounge in Paramaribo Airport. It was a short flight, but took another flight with them, all were o.k

International Business Class Paramaribo - Port of Spain
Helpful?
Thank Shlomi T
Buenos Aires, Argentina
Level 5 Contributor
58 reviews
22 helpful votes
Reviewed 4 weeks ago

Currently the only direct flight between Guayana and Miami, saving 3 to 4 hours on the alternatives. Older plane. A/C did not work before takeoff. making for quite a hot ambience. Friendly, helpful staff who speak Dutch and English. OK meals and soft drinks in tiny cups. Was a little late, a common practices. Easy check in. Comfortable seats.

International Economy Miami - Georgetown
Helpful?
Thank guillermobolanos
Kirkland, Washington
Level 1 Contributor
3 reviews
Reviewed 4 weeks ago

SA changed their departure by 3 hours 3 weeks before my departure which forced me to change my connecting flight coming from Seattle and buying another ticket to complete the flight, extra cost 450$. When I complained I was told to contact claims department which I did right away. 4 months & seven emails later I was informed I had...

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International Economy Port of Spain - Paramaribo

Helpful?
Thank Daniel W
Port of Spain, Trinidad
Level 3 Contributor
18 reviews
3 helpful votes
Reviewed 4 weeks ago

The check-in staff was very helpful. My granny seat was changed because she is over 70 and we were seated in the Emergency exit row. We were able to get her seated right in from of us - my mom, daughter and I

International Economy Port of Spain - Curacao
Helpful?
Thank Sunshinesoms
Ann Arbor, Michigan
Level 3 Contributor
16 reviews
5 helpful votes
Reviewed 13 September 2018

Did a round-trip AMS-PBM, economy class, in early September, PY 993 and 994. Both flights were on time, and quite a bit cheaper than KLM, the only competitor. The airline has one Airbus which they use on this route. Legroom and food were fine for the price. I have no experience with their short-haul flights which use other aircraft. Instead...

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International Economy Amsterdam - Paramaribo

Helpful?
Thank burnedoutprof
Level 3 Contributor
14 reviews
Reviewed 7 September 2018

I will fly with this airline again anytime. Great service and good snacks and drinks available. Nothing available for purchase though, but the free stuff were great. Staff were friendly and kind. I'm giving cleanliness an average score, as my armrest had a metal plate edge sticking out a little and the tape they tried to put on it was...

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International Economy Port of Spain - Curacao

Helpful?
Thank terrenceh507
Kingston, Jamaica
Level 3 Contributor
14 reviews
Reviewed 24 June 2018

This airline has a on time issue. The staff was friendly but my colleague was not amused to be awaken to be asked if ne needs something to drink. If someone is asleep, please allow hin to sleep.

International Business Class Aruba - Paramaribo
Helpful?
Thank Paulstp
1 review
1 helpful vote
Reviewed 12 June 2018 via mobile

It's sad to read all these bad reviews. My bad experience with this airline was on June 2nd 2018 . Was heading to Miami then to buffalo Ny flight was cancel the morning then it shift to 8:45 pm didn leave until 9:30 . My connection flight had to ajust I had to pay $437us not to mention I was...

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International Economy Georgetown - Miami

Helpful?
1 Thank Bibi S
1 review
Reviewed 3 June 2018 via mobile

I will never recommend this airline to anyone, they have terrible services, no information was given to customers,felt like you were begging for information, management sucks, was delayed for two days no answer, no explanation,I would like this airline to properly educate the employees and to reevaluate the company, customer service is very important and vital to a company.

International Economy Miami - Georgetown
Helpful?
Thank Patricia J
See travel tips for airlines
“Get the Suriname feeling the moment you check in!”
pancho169, 11 Oct 2018 | Read review
“Pre check in online to get our seat selection”
guillermobolanos, 20 Sep 2018 | Read review
“do not buy in advance!”
807danielw, 19 Sep 2018 | Read review
“Twice they checked us in at the counter using emergency exit seats, and only when on the plane we had to change seats with other people.”
terrenceh507, 6 Sep 2018 | Read review
“PY never has discounts on regional routes in C”
davidcsr2017, 28 Jan 2018 | Read review
Show next 5 travel tips 5 of 10
About Surinam Airways
Surinam Airways (PY) is the flag carrier of the South American country of Suriname. Founded in 1953, the airline operates from a base at Johan Adolf Pengel International Airport (PBM), which is the country's largest international airport. Suriname Airways flies to about 10 destinations in Aruba, Brazil, Curaçao, French Guiana, Guyana, the Netherlands, Trinidad and Tobago, and the United States. Its fleet consists of one Airbus A340-300 and two Boeing 737–300 aircraft. Each is configured with two cabins: Business Class and Economy Class.
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