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NokScoot


109 reviews
Headquarters: 222 Don Mueang Internationl Airport Room no.2001, Central Block Building, Bangkok 10900 Thailand 011 66 2 021 0000 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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109 Reviews from our TripAdvisor Community

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109 reviews from our community

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Showing 27: English reviews
Bangkok, Thailand
Level 6 Contributor
93 reviews
40 helpful votes
Reviewed 6 days ago
NEW
via mobile

First time to fly Nokscoot. Business class includes hot meal and 30 kg checked bag. Easy to check-in. Airplane is clean. Service is very good, much better than many other low cost airlines.

North Asia Business Class Bangkok - Shenyang
Helpful?
Thank KessBGK
Minato, Japan
2 reviews
Reviewed 1 week ago
NEW

The business class seats don't recline much at all. Can't really lie down. AirAsiaX's flatbeds are much better in every way.

North Asia Business Class Bangkok - Tokyo
Helpful?
Thank massamand
1 review
Reviewed 4 weeks ago

Was returning from Bangkok and the AC was put to max during the night everybody had a jacket on the plane when in Bangkok was 36 degrees Celsius. Why would someone bring a jacket i wonder ... because they cant control the ACC for individual rows.I complained about this 4 times ... i could not sleep i was shaking and...

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North Asia Economy Bangkok - Tokyo

Helpful?
Thank Calin S
Bangkok, Thailand
1 review
Reviewed 30 July 2018 via mobile

I can’t believe that there’s still an airline on earth that have no check-in online system. I know this is low cost airline and didn’t expect much when booked. But with no check-in online caused me troubles. I was on flight back to BKK from Taipei, flight time is around 06.00am. So I plan to sleep over at taoyuan airport...

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North Asia Economy Bangkok - Taipei

Helpful?
Thank feefiemoo
2 reviews
Reviewed 30 July 2018 via mobile

The flight from NJ to Bangkok was like any other low fare airline I’ve flown. The flight back was terrible. Anyone buying this tickets pls know there is no online check in. Bangkok airport was waiting for us with an over two hour long line to check-in as most people traveling to China carry extra luggage. For someone traveling with...

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North Asia Economy Bangkok - Nanjing

Helpful?
Thank Juan Pablo L
Pattaya, Thailand
Level 3 Contributor
24 reviews
2 helpful votes
Reviewed 5 July 2018

Unfortunately it appears that this service may not be continued, which s a shame at is for me the perfect schedule. Going into and from China is an ordeal for most foreigners, but this service is almost door to door You can reserve preferred seats and pay extra for the 20kg baggage allowance, you can also order in flight meals....

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Southeast Asia Economy Dalian - Bangkok

Helpful?
Thank brwnxpng
Greater Melbourne, Australia
2 reviews
Reviewed 17 June 2018

First and foremost, the Nok Scoot web site is absolutely appalling. If and when it actually works is so slow it harps back to pre windows speeds. It decides where it lets you fly, as a regular traveller to Nanjing, this destination was not available when I tried to book! Whats equally pathetic is that no one checks the web...

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North Asia Business Class Bangkok - Nanjing

Helpful?
Thank anepiphany
Level 3 Contributor
16 reviews
8 helpful votes
Reviewed 22 May 2018

A budget airline for sure...but a comfortable flight with pleasant service. On time both going and coming. Check in easy with no fuss.

North Asia Business Class Bangkok - Taipei
Helpful?
Thank David C
Chiang Mai
Level 6 Contributor
125 reviews
90 helpful votes
Reviewed 22 May 2018

Great deal and service for the price that I've paid. I have no complaints about this airline. Everything went smooth for me. I would fly with them again for sure.

Southeast Asia Economy Taipei - Bangkok
Helpful?
Thank Riki-oh L
Bangkok, Thailand
Level 2 Contributor
6 reviews
5 helpful votes
Reviewed 27 March 2018 via mobile

I’d like to fly NokScoot but I need an answer about extra baggage before I do. Problem is that when you call their Taiwan number you’re put on hold and then the call is cut off after 3-5 minutes. This has happened for two days in a row. Tried calling their airport desk: disconnected number. Do they have any clue...

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Southeast Asia Economy Taipei - Bangkok

Helpful?
2 Thank Michael C
See travel tips for airlines
“Reserve a seat in advance, it's not expensive and well worth it”
brwnxpng, 4 Jul 2018 | Read review
“Fly business class and be very patient with on line booking, be prepared for frustration.”
anepiphany, 16 Jun 2018 | Read review
“Pay the extra and either go with the extended leg room or business class, you will not regret it.”
T9789FYdavidc, 21 May 2018 | Read review
“Do your booking early to get good deals”
rikiohl, 21 May 2018 | Read review
“Tip? Fly with ANYONE else. Or walk.”
Gaiabeliever, 21 Feb 2018 | Read review
Show next 5 travel tips 5 of 10
About NokScoot
Thai-based NokScoot (XW) is a low-cost carrier that offers medium- and long-haul flights to five Asian destinations. The airline is based at Bangkok's Don Mueang International Airport (DMK). It flies to Nanjing Lukou International Airport (NKG) and Qingdao Liuting International Airport (TAO) in China, Singapore's Changi Airport (SIN) and Taiwan's Taoyuan International Airport (TPE). NokScoot's fleet consists of three Boeing 777-200ER aircraft, each of which is configured with a Business Class (branded as ScootBiz) and Economy Class cabin. NokScoot is a joint venture between Thai-based Nok Air (DD) and Singapore-based Scoot (TZ).
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