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NokScoot


113 reviews
Headquarters: 222 Don Mueang Internationl Airport Room no.2001, Central Block Building, Bangkok 10900 Thailand 011 66 2 021 0000 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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113 Reviews from our TripAdvisor Community

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113 reviews from our community

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Showing 29: English reviews
Level 1 Contributor
3 reviews
1 helpful vote
Reviewed 10 November 2018

Worst flight experience never book again Insulting the passengers I ask for blanket hostes Start laughing at me and she said that no blanket for economy There is no wide seat at this airline very old aircraft thats why its cheap but I did not know that they are the most complained airline company in Thailand One of cabin crew...

Date of travel: October 2018
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Southeast Asia Economy Taipei - Bangkok

Helpful?
1 Thank ismaildemirlondon
Level 3 Contributor
9 reviews
18 helpful votes
Reviewed 5 November 2018 via mobile

I don’t understand that how come hostesses working without speaking English, with miserable face and rude. And their slogan is flying with smile:( There is no safety for passengers with these crews don’t know anything about what they doing. Most complained airline company in the Far East And no solution for anyone. I have flight few times and The aircraft...

Date of travel: October 2018
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Southeast Asia Economy Taipei - Bangkok

Helpful?
1 Thank Samantha f
Bangkok, Thailand
Level 6 Contributor
97 reviews
41 helpful votes
Reviewed 18 September 2018 via mobile

First time to fly Nokscoot. Business class includes hot meal and 30 kg checked bag. Easy to check-in. Airplane is clean. Service is very good, much better than many other low cost airlines.

Date of travel: August 2018
North Asia Business Class Bangkok - Shenyang
Helpful?
Thank KessBGK
Minato, Japan
2 reviews
1 helpful vote
Reviewed 18 September 2018

The business class seats don't recline much at all. Can't really lie down. AirAsiaX's flatbeds are much better in every way.

Date of travel: September 2018
North Asia Business Class Bangkok - Tokyo
Helpful?
1 Thank massamand
1 review
1 helpful vote
Reviewed 24 August 2018

Was returning from Bangkok and the AC was put to max during the night everybody had a jacket on the plane when in Bangkok was 36 degrees Celsius. Why would someone bring a jacket i wonder ... because they cant control the ACC for individual rows.I complained about this 4 times ... i could not sleep i was shaking and...

Date of travel: August 2018
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North Asia Economy Bangkok - Tokyo

Helpful?
1 Thank calins201
Bangkok, Thailand
1 review
1 helpful vote
Reviewed 30 July 2018 via mobile

I can’t believe that there’s still an airline on earth that have no check-in online system. I know this is low cost airline and didn’t expect much when booked. But with no check-in online caused me troubles. I was on flight back to BKK from Taipei, flight time is around 06.00am. So I plan to sleep over at taoyuan airport...

Date of travel: July 2018
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North Asia Economy Bangkok - Taipei

Helpful?
1 Thank feefiemoo
2 reviews
1 helpful vote
Reviewed 30 July 2018 via mobile

The flight from NJ to Bangkok was like any other low fare airline I’ve flown. The flight back was terrible. Anyone buying this tickets pls know there is no online check in. Bangkok airport was waiting for us with an over two hour long line to check-in as most people traveling to China carry extra luggage. For someone traveling with...

Date of travel: July 2018
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North Asia Economy Bangkok - Nanjing

Helpful?
1 Thank Juan Pablo L
Pattaya, Thailand
Level 3 Contributor
24 reviews
2 helpful votes
Reviewed 5 July 2018

Unfortunately it appears that this service may not be continued, which s a shame at is for me the perfect schedule. Going into and from China is an ordeal for most foreigners, but this service is almost door to door You can reserve preferred seats and pay extra for the 20kg baggage allowance, you can also order in flight meals....

Date of travel: June 2018
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Southeast Asia Economy Dalian - Bangkok

Helpful?
Thank brwnxpng
Greater Melbourne, Australia
2 reviews
Reviewed 17 June 2018

First and foremost, the Nok Scoot web site is absolutely appalling. If and when it actually works is so slow it harps back to pre windows speeds. It decides where it lets you fly, as a regular traveller to Nanjing, this destination was not available when I tried to book! Whats equally pathetic is that no one checks the web...

Date of travel: June 2018
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North Asia Business Class Bangkok - Nanjing

Helpful?
Thank anepiphany
Level 3 Contributor
18 reviews
15 helpful votes
Reviewed 22 May 2018

A budget airline for sure...but a comfortable flight with pleasant service. On time both going and coming. Check in easy with no fuss.

Date of travel: May 2018
North Asia Business Class Bangkok - Taipei
Helpful?
Thank David C
See travel tips for airlines
“Rude cabin crews”
ismaildemirlondon, 10 Nov 2018 | Read review
“Reserve a seat in advance, it's not expensive and well worth it”
brwnxpng, 4 Jul 2018 | Read review
“Fly business class and be very patient with on line booking, be prepared for frustration.”
anepiphany, 16 Jun 2018 | Read review
“Pay the extra and either go with the extended leg room or business class, you will not regret it.”
T9789FYdavidc, 21 May 2018 | Read review
“Do your booking early to get good deals”
rikiohl, 21 May 2018 | Read review
Show next 5 travel tips 5 of 10
About NokScoot
Thai-based NokScoot (XW) is a low-cost carrier that offers medium- and long-haul flights to five Asian destinations. The airline is based at Bangkok's Don Mueang International Airport (DMK). It flies to Nanjing Lukou International Airport (NKG) and Qingdao Liuting International Airport (TAO) in China, Singapore's Changi Airport (SIN) and Taiwan's Taoyuan International Airport (TPE). NokScoot's fleet consists of three Boeing 777-200ER aircraft, each of which is configured with a Business Class (branded as ScootBiz) and Economy Class cabin. NokScoot is a joint venture between Thai-based Nok Air (DD) and Singapore-based Scoot (TZ).
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