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Lanmei Airlines


50 reviews
Headquarters: No. 575 D&E, Russian Federation Blvd, Phnom Penh 12152 Cambodia 011 855 23 881 890 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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50 Reviews from our TripAdvisor Community

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50 reviews from our community

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All reviews Phnom Penh Siem Reap Hanoi Bangkok Ho Chi Minh City Sihanoukville Singapore
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Showing 27: English reviews
New Delhi, India
Level 2 Contributor
2 reviews
1 helpful vote
Reviewed 5 days ago
NEW
via mobile

Flight delayed more than 3hours. No information was provided in advance even when the first departure was delayed from Phnom Phen. Very unprofessional and no concern was showed to the inconvenience of passengers.

Domestic Economy Phnom Penh - Siem Reap
Helpful?
Thank Dhiraj_genpact
Level 2 Contributor
7 reviews
2 helpful votes
Reviewed 1 week ago

Our Lanmei flight from Phnom Penh to Bangkok was cancelled a day or two before due to equipment problems. We had the reservation for a long time so we decided to go straight to the headquarters office on St. 110 in Phnom Penh. The girl there gave us great customer service and did everything she could to get us on...

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Southeast Asia Economy Phnom Penh - Bangkok

Helpful?
Thank mysoueng
2 reviews
1 helpful vote
Reviewed 1 week ago

I was booked for the 1845hrs flight from Hanoi Airport to Phnom Penh Airport on 20th June 2018. My first ever flight on Lan Mei Airlines and I took this flight because it is the only direct flight from Hanoi to Phnom Penh. Arrived at airport at 1700hrs and cheerfully checked in and await my flight. Long story short, THREE...

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Southeast Asia Economy Hanoi - Phnom Penh

Helpful?
Thank Melvin H
Khartoum, Sudan
Level 3 Contributor
12 reviews
7 helpful votes
Reviewed 2 weeks ago

Nice little Air Craft (Air Bus 319) with plenty of room for yourself. Nice Staff, on time flight, clean and what else you wish. Snack was available. recommend to any one

Domestic Economy Phnom Penh - Siem Reap
Helpful?
Thank Kamal J
Bangkok, Thailand
Level 3 Contributor
16 reviews
11 helpful votes
Reviewed 2 weeks ago via mobile

PAYMENT not secure on Lanmei Airlines website, Google Chrome and Safari browser advises security certificate not valid and alert not to proceed, as your personal informations, credit card, etc could be stolen by hackers. Unable to book, last time I booked the same flight months ago my credit card information was used on the date I travelled. My bank cancelled...

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Southeast Asia Economy Bangkok - Phnom Penh

Helpful?
1 Thank Winston K
Chiang Mai, Thailand
Level 6 Contributor
65 reviews
17 helpful votes
Reviewed 5 weeks ago

The check in process is fast, with 20 kg free baggage. The ground staffs were helpful and friendly. The plane was quite new. There was nothing served on the plane. The trip was smooth. Leg room was quite small for me (168 cm height and 78 kg weight). Overall I think it was better than ordinary low cost airline

Southeast Asia Economy Bangkok - Phnom Penh
Helpful?
1 Thank LadyMiyeon
1 review
Reviewed 3 June 2018 via mobile

first. their policies in their website is misleading, airport crew makes me pay more than what i should pay, 100$ more! and when giving me receipt, i dont know if they are trying to rob me or what, they are writing on the first part of the reciept only without the carbon copy pages!! i will never fly with this...

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Southeast Asia Economy Phnom Penh - Singapore

Helpful?
Thank Lohre L
Level 2 Contributor
8 reviews
5 helpful votes
Reviewed 30 May 2018 via mobile

I was excited when I booked this flight months before my trip. And yes it was a good deal. But a few weeks before the trip they emailed me saying they had overbooked and they had to take me off the flight. I was already traveling so it was hard to book another flight short notice plus they did not...

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Southeast Asia Economy Ho Chi Minh City - Siem Reap

Helpful?
Thank Noam B
United Kingdom
Level 6 Contributor
96 reviews
189 helpful votes
Reviewed 22 May 2018 via mobile

Was on time..easy check in..20kilo free baggage..flight was quick and smooth...seat belts are long so no extention needed.. Only problem is if you try to access their site its nearly impossible so i needed to go through a search engine to book it... The price differes so much..can doublec at certain times but if you can get it cheap it...

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Southeast Asia Economy Phnom Penh - Bangkok

Helpful?
Thank leon9mm
1 review
Reviewed 20 May 2018

Direct flight from Phnom Penh to Singapore, check in and boarding was very smooth and fast with no delays. New aircraft, clean and comfortable. Cabin crew was very helpful and attentive. Overall, a very pleasant flight.

Southeast Asia Economy Phnom Penh - Singapore
Helpful?
Thank JTIrene
See travel tips for airlines
“Don't take this airline at all”
, 5 Jul 2018 | Read review
“Nothing to add”
442kamalj, 1 Jul 2018 | Read review
“Read review – do not fly Lanmei Airlines.”
Tarik111, 8 Jan 2018 | Read review
“Their baggage policy is not clearly listed on the website. limit 15 KG.”
srilathas2017, 29 Dec 2017 | Read review
“los niños pequeños y que lloran deberian viajar en lugares separados del pasajero que no lleva niños”
arielrubianes, 25 Jun 2018 | Read review
Show next 5 travel tips 5 of 10
About Lanmei Airlines
Lanmei Airlines (LQ/MKR) is a low-cost airline based in Cambodia and was organized in March 2016. It was named after the Lancang-Mekong River and its logo represents a peacock spreading its tail feathers. Destinations served include Macau, Palau, Phnom Penh, Siem Reap, and Sihanoukville. The airline operates flights with Airbus A320 and A321 aircraft.
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