We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.


154 reviews
Headquarters: Avenida El Dorado Hangar Terminal Aereo Simon Bolivar, Bogota 110831 Colombia 011 57 1 3078133 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
Add Photo Write a Review

154 Reviews from our TripAdvisor Community

Write a Review

154 reviews from our community

Filter reviews by popular destinations:
All reviews Bogota Cartagena San Andres Island Panama City Mexico City Cancun Panama City Medellin Quito Havana Cali Punta Cana
Traveller rating
  • (23)
  • (0)
  • (0)
  • (0)
  • (10)
  • (8)
  • (3)
  • (2)
  • (0)
  • More
  • More
Showing 23: English reviews
Level 2 Contributor
5 reviews
Reviewed yesterday
via mobile

My boyfriend and I bought a round trip ticket from Bogota to Cancun and this airline cancel the ticket back to Bogota for no reason. I really can't believe that this kind of company can exists what they really do is steel money from people. Fortunately the ticket was paid with an American credit card and we could made a...

International Economy Charlotte - Bogota

Thank Ángela M
Level 1 Contributor
3 reviews
3 helpful votes
Reviewed 3 weeks ago

Due to untrue information given to me by Wingo service centre I had to pay for printing my boarding pass at the airport (because at the time it wasn't possible to do an online check-in). It took me more than an hour at the airport to get everything sorted and in the end I still had to pay the fee....

South America Economy Bogota - Quito

1 Thank Annemieke W
1 review
1 helpful vote
Reviewed 3 weeks ago via mobile

I have been traveling a lot, taking low coast airlines around the globe and this Arline shouldn’t be doing business at all! I arrived 2,5 hours before my international flight to Mexico City from Bogota departed and it took the counter stuff a good 90 minutes to process 15 passengers that were ahead of me. They were purposely slow, chatting...

International Economy Bogota - Mexico City

1 Thank Joana Z
1 review
1 helpful vote
Reviewed 4 weeks ago via mobile

Bogota airport requires a physical paper boarding pass and wingo won't print boarding passes at the the checkin desk or their ticket office and I had to go find a small internet cafe and pay to use the internet and print my boarding pass. I also had to figure this out based purely on their directions in Spanish because they...

South America Economy Bogota - Quito

1 Thank Ian B
Bogota, Colombia
Level 3 Contributor
11 reviews
4 helpful votes
Reviewed 10 August 2018

It's a low cost airline, so if you have more than one carry - on you'll have to pay extra. The airline has cabin service but you have to pay for everything, even for glass of water. So, you get what you paid, they take you from one place to another, tha'ts it. Flights on time and great people on...

International Economy Bogota - Mexico City

1 Thank Daniela R
Level 5 Contributor
47 reviews
22 helpful votes
Reviewed 7 August 2018

We fly WINGO from Havana to Bogota and in Bogota airport we found the two checked backpacks were totally open and some valuables were stolen, they even take the sunglasses. And you cannot make a complaint through WINGO's website as it always reture sever error in the page "Talk to US".

International Economy Havana - Bogota
2 Thank detectiveyang
Bronx, New York
1 review
Reviewed 5 August 2018 via mobile

wingo steel people ticket be careful dont buy from them i have proof im american i wont lie they did it two people and probly more

International Economy Bogota - Punta Cana
Thank yadiryperez
Panama City, Panama
1 review
1 helpful vote
Reviewed 3 August 2018

I arrived 4 minutes after the flight was closed, about 8.04 am (flight scheduled 8.59 am), it happens sometimes, we were stack in traffic jam (they close Panamericana after the Puente de las Americas) and GPS sent the Uber driver via a longer route via Veracruz and it is generally quite complicated to get there, with long way-around routes and...

South America Economy Panama City - Medellin

1 Thank arthuranker7
Level 4 Contributor
46 reviews
10 helpful votes
Reviewed 29 July 2018

I've flown Wingo 3 times, and they've been late every time. This past time, we pushed back late, taxied to the runway, and sat there for nearly 2 hours. This was apparently due to weather conditions, but we weren't told that for quite some time. Once we arrived the Quito area, we had to circle the airport for a while,...

South America Economy Bogota - Quito

1 Thank TVTrav
Bogota, Colombia
1 review
1 helpful vote
Reviewed 24 July 2018 via mobile

Beware hidden charges - make sure you read every line of the terms and conditions! 1. We arrived at the airport to be told we must pay $25 to check-in, because the only free check-in must be completed four hours before online. We received no communication about this - apart from an email ONE HOUR before our flight was due...

Domestic Economy Cartagena - San Andres Island

1 Thank johndickens87
See travel tips for airlines
“Make sure to pay for everything in advance, and pay for extra space if you're average height or taller.”
TVTrav, 29 Jul 2018 | Read review
“Avoid completely. Please.”
krisaloha, 25 May 2018 | Read review
“Print your boarding pass at least 4 hours before take off.”
gtredray, 27 Apr 2018 | Read review
“No la utilicen”
carlosfranciscop400, 19 Sep 2018 | Read review
“Si quieres disfrutar tu viaje, no vueles por Wingo.”
madelosa15, 18 Sep 2018 | Read review
Show next 5 travel tips 5 of 10
About Wingo
Wingo (P5) is one of the first low-cost carriers in South America. The airline commenced service in late 2016. Bogota serves as the main base of operations and headquarters. Flight operations are handled with a fleet of Boeing 737-700 aircraft.
Airline Managers:
Respond to airline reviews. Register now and reply to member reviews. Departmental and company credentials will be verified.

19 photos of this airline

Traveller photos: See what travellers like you saw

All Traveller Photos (19)
View from Window (3)
Seat (2)
Airport (5)
Other (9)