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flybmi (formerly bmi regional)


370 reviews
Headquarters: Pegasus Business Park, Herald Way East Midlands Airport, Castle Donington DE74 2TU England 011 44 330 333 7998 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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370 Reviews from our TripAdvisor Community

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370 reviews from our community

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Showing 252: English reviews
Wevelgem, Belgium
Level 6 Contributor
113 reviews
16 helpful votes
Reviewed 2 days ago
NEW
via mobile

The short flight from Brussels to Nuremberg was a great experience. The little plane was clean and one cabin crew member was friendly. A drink and a snack for free during the flight. For an one houre flight it was great.

Date of travel: June 2018
Europe Economy Brussels - Nuremberg
Helpful?
Thank jonaswe1989
Bristol, UK
Level 6 Contributor
338 reviews
183 helpful votes
Reviewed 3 days ago
NEW

Having flown to both Duesseldorf and Munich in the last month with this airline, I was impressed with their great service. The planes are on the small side as the route does not justify a large Boing but they are always manned by one person who is exceptionally friendly. The only change I would make is to adjust the food....

Date of travel: January 2019
More 
Europe Economy Bristol - Munich

Helpful?
Thank groovybaby1
Oslo, Norway
Level 1 Contributor
3 reviews
Reviewed 1 week ago

The price went up 500£ AFTER I pushed the pay button with all the credit card numbers. They said the price category was sold out but only AFTER I went all the steps with information included all my card information. This should not be possible at all in 2019. Probably have to cancel my credit card after this. Stay fare...

Date of travel: January 2019
More 
Europe Economy Oslo - Mainland

Helpful?
Thank Oslo55
1 review
Reviewed 1 week ago via mobile

Having flown the EMA-BRU route 8 times in the last year, I can confirm that BMI is always a good choice! Their staff are the best, their aircrafts are a delight and they are just so much better than "budget airlines". Brought along my golfclubs a few times without any hassle or extra charges. Even had a last minute cancellation...

Date of travel: January 2019
More 
Europe Economy East Midlands - Brussels

Helpful?
Thank kortsen90
1 review
Reviewed 1 week ago

We arrived with a delay of 5 hours for a 45mins flight. Asked for a EU261 compensation, airline completely unresponsive.

Date of travel: October 2018
Europe Economy Brussels - Strasbourg
Helpful?
Thank René T
Nottingham, United Kingdom
1 review
Reviewed 2 weeks ago via mobile

I flew on 21st December and on 31st December with them and it was just great. Staff was polite, we had a drink and a snack on board. And we were on time both times! I recommend and I will fly again with them soon!

Date of travel: January 2019
Europe Economy East Midlands - Brussels
Helpful?
Thank Lauly2903
Arvika, Sweden
Level 6 Contributor
159 reviews
84 helpful votes
Reviewed 4 weeks ago

Small, old plane, quite run down and not much in the way of comfort, but it got me where I wanted to go. And almost on time too. I had an executive ticket, and so I was surprised to be served three slices of cheese, and lettuce leaf and a packet of butter. No bread. This is a minor issue...

Date of travel: December 2018
More 
Europe Economy Karlstad - Frankfurt

Helpful?
Thank AmarillaArvika
2 reviews
1 helpful vote
Reviewed 4 weeks ago via mobile

We were starting from Karlstad Airport 30 late but that hasn’t been the problem. We had a short stopover in Jonköping though where we were supposed to stay in the plane and wait for other passengers to enter the aircraft. But then the crew told us that we would be 200kg too heavy for take off. In the end the...

Date of travel: December 2018
More 
Europe Economy Karlstad - Frankfurt

Helpful?
Thank Carina B
Weston-super-Mare, United Kingdom
Level 2 Contributor
5 reviews
Reviewed 4 weeks ago

Frequently late but the service is good. Theflight was 4.5 hours delayed on 24 th Sept and after three attempts I managed on 19 th December for them to respond saying they will pay me the compensation within 45 working days meaning it will be six months after the delay took place. NOT IMPRESSED. The crew are great but check...

Date of travel: December 2018
More 
Europe Economy Bristol - Munich

Helpful?
Thank chrisgardnerwsm
1 review
Reviewed 4 weeks ago via mobile

This airline is worth the little extra money. Staff really friendly and all flights were on time. In London city before 9am. Lots of luggage allowance. Free food/snack and great selection of drinks. Happy if you ask for more than one. Planes are a little older, seats very comfy and wide. Have flown this route loads and will continue

Date of travel: December 2018
Domestic Economy Derry - London
Helpful?
Thank Aidenbengregson2018
See travel tips for airlines
“You can take 2 items of hand luggage which is helpful although one might be stowed below you can fetch it as you get off the airoplane”
groovybaby1, 18 Jan 2019 | Read review
“Don’t pay for an executive ticket, just go economy! There is no difference in seating.”
AmarillaArvika, 22 Dec 2018 | Read review
“Take your own food. Kit kat and drink only”
chrisgardnerwsm, 19 Dec 2018 | Read review
“Don't book from Newcastle on a Sunday if you want to get there the same day!”
aligstavanger, 17 Dec 2018 | Read review
“Pick your seat in advance”
615sandyc, 14 Dec 2018 | Read review
Show next 5 travel tips 5 of 10
About flybmi (formerly bmi regional)
flybmi regional provides service to over 30 destinations in 10 European countries. Main base operations include Aberdeen, Birmingham, Bristol, East Midlands, and New Castle. The airline operates an all-jet fleet of Embraer E-135 and E-145 aircraft. flybmi was created in 2012 as a spinoff from the merger of British Midland and British Airways. It also operates codeshare flights for Brussel Airlines and Lufthansa.
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