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Yanair


122 reviews
Headquarters: Kyiv International Airport Zhuliany, Kiev 3036 Ukraine 011 380 44 339 2695 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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122 Reviews from our TripAdvisor Community

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122 reviews from our community

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Showing 22: English reviews
Horsens, Denmark
Level 4 Contributor
23 reviews
15 helpful votes
Reviewed 1 week ago

I bought a ticket from Kiev to Tel Aviv, but after an hour I got an e-mail from Yanair saying that my reservation had been cancelled. Today they charged me for the ticket anyway and I've tried getting a hold of them the entire day but with no luck. They're not answering my e-mail either... Do youself a favour and...

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International Economy Kiev - Tel Aviv

Helpful?
Thank Anonymis
Austin, Texas
1 review
Reviewed 1 week ago

Had my doubts about this little known airline after reading reviews on Russian speaking websites, but Yan Air exceeded expectations by a long shot. On time, clean, and super friendly helpful staff. Would use again in a heartbeat. Thanks for starting off my trip to Georgia right!

Europe Economy Kiev - Batumi
Helpful?
Thank kthall687
Ramat Gan, Israel
Level 5 Contributor
52 reviews
11 helpful votes
Reviewed 1 week ago

After reading all those terrible reviews (especially in Russian) I did regret I booked those flights. I was pleasantly surprised. The plain was indeed not new, but well kept and very clean. The staff was very polite and service was good. Flights both ways were on time, smooth and pleasant. To our surprise soft drinks, snacks, coffee and tea were...

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International Economy Tel Aviv - Odessa

Helpful?
Thank dovmk
Most, Czech Republic
2 reviews
Reviewed 2 weeks ago via mobile

I thing, that company travel service would to damage oven image, which is still not the best, with involving of Yanair in operation. I’m flying every week across Europe, Middle East etc., but never ever seen before so old and poor aircraft. Totally unfriendly staff wit basic English only. Aircraft has been noisy and on first view without any maintenance...

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Europe Economy Prague - Dubrovnik

Helpful?
Thank Radek777
1 review
Reviewed 3 weeks ago

I was scared at first, seeing these reviews here, about Yanair being the worst airlines ever... but I had pretty nice flight! We took off on time, airplane was kinda old, I admit that, sometimes made weird noices, but seat was comfortable, stuff was kind and sweet, I got free tea and sandwich. And we landed in Kiev 20 minutes...

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Europe Economy Tbilisi - Kiev

Helpful?
Thank Jan S
Warsaw, Poland
1 review
Reviewed 9 August 2018 via mobile

Flight Batumi Lviv cancelled, then reissued Batumi - Kyiv without asking, without any contact with us. In the day of flying - flight delayed 11 hours. No calls answered, neither airport, nor Kyiv office. Eventually we land in Kyiv at 3am in Boryspol (several dozen km from Kyiv). Very bad experience, not recommended :( Ludmiła

Europe Economy Lviv - Batumi
Helpful?
Thank luluintown
2 reviews
1 helpful vote
Reviewed 7 August 2018

Far and away the worst airline I've ever been on. As other reviews will tell you, expect to be delayed, possibly significantly. My first flight with them changed departure airports! Within 10 hours of the scheduled departure time! (It moved from Zhulhany to Borispol - 15 minutes travel vs 45 for us.) When we got through check-in, our flight had...

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Europe Economy Kiev - Tbilisi

Helpful?
Thank Matt M
1 review
Reviewed 5 August 2018 via mobile

Very old plane looking without service. Weird noises and vers cold inside.Thank you smartwings for this expirence.

Europe Economy Prague - Kos
Helpful?
Thank Filip M
1 review
Reviewed 4 August 2018

The flight was delayed every hour, no one from the company was talking to us, first 12 hours we were at the airport then they took people to the hotel only after they made a lot noise and blocked the airport. I tried to call to the company 100 times nobody was answering, I just bought a new ticket by...

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International Economy Kiev - Tel Aviv

Helpful?
Thank Igor B
1 review
Reviewed 4 August 2018 via mobile

If you read this, please let me tell you, Yan Air is not the thing you’re searching for! I spent more than 12 hours at the airport and waited for the flight to take place. I could not use this time to do something in the city of Kiev because every hour the delay increased by 1-1,5 hours. There was...

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Europe Economy Kiev - Tbilisi

Helpful?
Thank Jakob L
See travel tips for airlines
“Book something else”
mattmR9668UH, 7 Aug 2018 | Read review
“never take this plane”
B3906OEmartinac, 1 Aug 2018 | Read review
“Янэйр- это лотерея, везет очень немногим.”
Inspire490201, 17 Sep 2018 | Read review
“Не совершайте ошибку, никогда не летайте с Янэйр.”
anastasiaandreevna12, 14 Sep 2018 | Read review
“Закройте на всё глаза и надейтесь что всё будет хорошо !”
D832VO_, 2 Sep 2018 | Read review
Show next 5 travel tips 5 of 10
About Yanair
Yanair (YE) is a regional Ukrainian airline that operates from bases at Kyiv International Airport (IEV) and Zhytomyr International Airport (ZTR). Founded in 2012, it offers scheduled passenger service, seasonal service and charter service to nine destinations in Armenia, Azerbaijan, Bulgaria, Georgia, Israel, Montenegro, the Ukraine and Italy. Yanair has a fleet of eight planes, including one Airbus A321-100 that carries 220 passengers, two Boeing 737-300 aircraft that each carry 146 passengers and one Boeing 737-400 that holds 168 passengers. Each plane is configured with a single economy-class cabin.
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