We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Thai Lion Air


739 reviews
Headquarters: 89/46 Vibhavadi Rangsit Road Sananbim Sub-District, Don Mueang District, Bangkok 10210 Thailand 011 66 2 529 9999 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
Add Photo Write a Review

739 Reviews from our TripAdvisor Community

Write a Review

739 reviews from our community

Filter reviews by popular destinations:
All reviews Bangkok Chiang Mai Phuket Krabi Town Surat Thani Singapore Jakarta Hanoi Chiang Rai Yangon (Rangoon) Hat Yai Udon Thani Denpasar Ubon Ratchathani
Traveller rating
Cabin
  • (469)
  • (0)
  • (0)
  • (0)
Route
  • (309)
  • (139)
  • (17)
  • (4)
  • (0)
  • More
Language
  • More
Showing 469: English reviews
Level 2 Contributor
5 reviews
Reviewed yesterday
NEW
via mobile

I usually came back to Khonkan at 02.55 pm. Because of that time is safe for travel. I have not met delayed in this time. Airhostress is very nice althrough loss cost. In the airplane is clean and good smell. Thank you for this service.

Date of travel: December 2018
Domestic Economy Bangkok - Khon Kaen
Helpful?
Thank Asawarachun D
1 review
Reviewed 3 days ago
NEW
via mobile

We called to the customer services before we booked. They told us we had to pay 30bath for every extra KG we have and that we could pay it at the airport. We had about 20kg more than we booked for. When we arrived at the airport, they told us we had to pay 400bath for every extra KG. That...

Date of travel: December 2018
More 
Domestic Economy Krabi Town - Bangkok

Helpful?
Thank HOOGEVEENJ
Girdwood, Alaska
Level 4 Contributor
35 reviews
15 helpful votes
Reviewed 4 days ago
NEW
via mobile

This airline is a complete rip off, use any other airline if can. They only allow 10kg/22lbs per luggage. If you go over they charge 400bht/36$ for every kilo/2.2lbs over. Since we are travelling internationally, but domestic for this flight, we obviously had way over the limit. Our $30 ticket went up to $300 just to get our luggage. There...

Date of travel: December 2018
More 
Domestic Economy Krabi Town - Bangkok

Helpful?
Thank jenniferleake
Newport Beach, California
Level 4 Contributor
24 reviews
26 helpful votes
Reviewed 4 days ago
NEW

Wow! We are simply SHOCKED by the horrible business practices of Thai Lion Air. We had an atrocious experience and strongly recommend against ever flying with this airline. We were flying from Chiang Mai to Krabi, Thailand, with a short connection in Bangkok. After reading reviews warning customers about the unreasonable and excessive baggage fees, we tried to pay for...

Date of travel: November 2018
More 
Domestic Economy Chiang Mai - Krabi Town

Helpful?
Thank sierralover76
Sacramento, California
Level 2 Contributor
8 reviews
2 helpful votes
Reviewed 5 days ago
NEW
via mobile

Wow, words cannot describe how bad this airline is.... * Hidden fees....huge fees * NO English speaking attendants and they are rude and seem to dislike Americans * delayed flights * cramped plane * total disorganization and disarray Worst airline experience ever.

Date of travel: December 2018
Domestic Economy Bangkok - Chiang Mai
Helpful?
1 Thank Amanda A
Level 4 Contributor
24 reviews
15 helpful votes
Reviewed 1 week ago via mobile

10kg per passenger limit for checked baggage. Super expensive to add weight unless you do it 4 hours in advance. They wanted $170 for an additional 20kg. They made us move weight to our carry on. Waiting for them to now tell us we need to pay for our carry one being over the 7kg limit. Don’t use this airline....

Date of travel: December 2018
More 
Domestic Economy Bangkok - Chiang Mai

Helpful?
1 Thank TrvlMike
Emsworth, United Kingdom
Level 6 Contributor
419 reviews
99 helpful votes
Reviewed 1 week ago

Thai Lion air have fairly new aircraft, but their service leaves a lot to be desired. Not punctual, boarding is disorganised, and service on board swings between acceptable, to poor. Their safety record is not impeccable!

Date of travel: December 2018
Southeast Asia Economy Singapore - Bangkok
Helpful?
Thank flyingdoc1
San Jose, California
1 review
1 helpful vote
Reviewed 1 week ago via mobile

They intentionally set rules to cause passengers to pay exorbitant fees. I had a checkin weighing 40kg for 2 tickets and end up paying more than $200 in fees. More than what the ticket costs! Plus, there is no leg room if you are tall, do not fly Thai Lion Air!

Date of travel: December 2018
Domestic Economy Chiang Mai - Bangkok
Helpful?
1 Thank Companion791858
Level 3 Contributor
14 reviews
Reviewed 1 week ago via mobile

If you are travelling from Lion Air group airlines then in you will get flight entertainment and food depending upon your route and price..

Date of travel: October 2018
Southeast Asia Economy Mumbai - Bangkok
Helpful?
Thank Nisarg2310
1 review
Reviewed 1 week ago via mobile

We werent notified by orbitz that the luggage is only 10 k per preson and 400 bht per kilo al thug we were willing to pay, we were asking to show proof and if we could get some sort of discount through the webpage but never in our flying life had such a vulgar experience as the attitud of ms....

Date of travel: December 2018
More 
Domestic Economy Chiang Mai - Bangkok

Helpful?
Thank Margarita G
See travel tips for airlines
“Morning flight”
joncod, 27 Nov 2018 | Read review
“Highly recommended for short domestic flights within Thailand”
sompholc, 25 Nov 2018 | Read review
“Very Good Flight”
golams2016, 21 Nov 2018 | Read review
“If booking with check in baggage you need a non US credit card to pay!”
extravelagent, 8 Nov 2018 | Read review
“My best advice regarding this company is that you don't travel with them”
687rubenm, 31 Oct 2018 | Read review
Show next 5 travel tips 5 of 10
Airline Managers:
Respond to airline reviews. Register now and reply to member reviews. Departmental and company credentials will be verified.
Register

242 photos of this airline

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (242)
Viewed
View from Window (57)
Viewed
Airport (30)
Viewed
Cabin (17)
Viewed
Food and Drink (9)
Viewed
Our fleet (2)
Viewed
Seat (10)
Viewed
Onboard Feature (8)
Viewed
Airline Lounge (1)
Viewed
Other (108)