We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Seaborne Airlines


182 reviews
Headquarters: World Plaza Building, 9th Floor, San Juan 918 Puerto Rico (001) 787-946-7800 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
Add Photo Write a Review

182 Reviews from our TripAdvisor Community

Write a Review

182 reviews from our community

Filter reviews by popular destinations:
All reviews San Juan St. Croix St. Thomas Tortola St. Thomas St Martin / St Maarten St. Kitts Anguilla Dominica Christiansted Nevis Culebra Pointe-a-Pitre Punta Cana Antigua
Traveller rating
Cabin
  • (170)
  • (0)
  • (0)
  • (0)
Route
  • (132)
  • (35)
  • (3)
  • (0)
  • (0)
  • More
Language
  • More
Showing 170: English reviews
Cambridge, Massachusetts
Level 1 Contributor
4 reviews
Reviewed today
NEW
via mobile

Seaborne left one of my bags intentionally in San Juan. They apparently do this all the time because their planes do not have enough baggage capacity. The woman in Dt Kitts told me the bag (containing toiletries, medications, and beach clothing) would be arriving in Nevis today. No plane, no phone call, their baggage line refuses calls, and JetBlue denies...

Date of travel: January 2019
More 
Caribbean Economy San Juan - St. Kitts

Helpful?
Thank K177OKdanm
1 review
Reviewed yesterday
NEW

I'm part of the 28 passengers who were supposed to leave Dominica on 01/09/2019. This really showed how negligent Seaborne is of their responsibilities as an airline. We started off with a 4 hour delay for no apparent reason, nothing too rare in Dominica, but then randomly, after sitting for all that time, we were told that the flight was...

Date of travel: January 2019
More 
Caribbean Economy Dominica - San Juan

Helpful?
Thank 767Lunar98
English Harbour, Antigua
Level 3 Contributor
18 reviews
1 helpful vote
Reviewed 5 days ago
NEW
via mobile

So i was set to leave Dominica to go Puerto Rico..flight was cancelled. they put us at a hotel (would otherwise not go). They informed us that we would go the next day but then they cancelled us.. AGAIN. so Two days taken from my vacation..and no refund from the hotel..smhhh

Date of travel: January 2019
Caribbean Economy Dominica - San Juan
Helpful?
1 Thank greatcarlyn
Roseau, Dominica
Level 3 Contributor
14 reviews
5 helpful votes
Reviewed 5 days ago
NEW

They cancelled my flight from DOM to SJU, no explanation. And now it’s a struggle out information about rebooking. The agents are incompetent and I’m scouring their Social media and website to find numbers to contact them and no response. I thought LIAT was bad, which it is but this sh*t is next level. I think their aim is to...

Date of travel: January 2019
More 
Caribbean Economy Dominica - San Juan

Helpful?
2 Thank Darren S
Level 3 Contributor
11 reviews
5 helpful votes
Reviewed 1 week ago via mobile

Our flight was scheduled to leave AXA at 14:35 and I had a connection at 17:45 in SJU. Flight arrived in 17:30 to AXA do we obviously missed our flight. Counter lady spoke to supervisor who told us they are not responsible for anything because there was an “air traffic control”. Complete BS. We got stuck in the airport overnight...

Date of travel: January 2019
More 
Caribbean Economy Anguilla - San Juan

Helpful?
1 Thank ZoharHod
1 review
3 helpful votes
Reviewed 2 weeks ago

My wife & I, along with four friends booked round trip flight from San Juan to Tortola, BVI on American Airlines, in August, for flights in December 2018. It turned out that this American flight was a code-share flight operated by Seaborne Airlines. The six of us constituted about 20% of the plane's capacity. Our flight from Washington, DC was...

Date of travel: December 2018
More 
Caribbean Economy San Juan - Tortola

Helpful?
3 Thank Sid S
San Juan, Puerto Rico
Level 5 Contributor
49 reviews
22 helpful votes
Reviewed 3 weeks ago via mobile

Don’t fly this airline!!! Planes are worn down! Delayed on the way there and delayed on the way back, 2 hour delay, Terrible excused they were just plain late without a reason. Giving Puerto Rico a bad review when it’s the airline, not the airport or the island!!! Sucks!!! Fly any other airline!

Date of travel: December 2018
Caribbean Economy San Juan - St Martin / St Maarten
Helpful?
Thank susy009
Barrie, Canada
Level 4 Contributor
21 reviews
35 helpful votes
Reviewed 4 weeks ago

Seaborne have cancelled my flight 45 min before departure with no explanation. No apologies, nothing. I have send them an email upon returning home - Absolutely nothing, no answers from their Customer Service. This airline is a joke. Their fleet is very old.............on second thought, I am glad I did not fly with these tiny guys......... uffffff......you never know.......

Date of travel: November 2018
Caribbean Economy Tortola - San Juan
Helpful?
Thank grzes
2 reviews
Reviewed 4 weeks ago

Our Jet Blue flight was delayed from Washington, D.C. to San Juan, but we did have enough time to make the Seaborne flight to Tortola, except that the airline official behind the check in desk was SO SLOW, that it took 25 minutes to finally get up to the counter and then she would not let us check in, saying...

Date of travel: December 2018
More 
Caribbean Economy San Juan - Tortola

Helpful?
Thank Rebecca S
Washington DC, District of Columbia
Level 1 Contributor
4 reviews
2 helpful votes
Reviewed 4 weeks ago

We flew on Seaborne during our honeymoon and didn't experience any of the issues other reviewers had mentioned. While the plane was older and less comfortable than what we're accustomed to in the states (little legroom, no entertainment etc.), the customer service and experience was more than satisfactory. The flight left and arrived on time, and the airline staff were...

Date of travel: November 2018
More 
Caribbean Economy San Juan - St. Kitts

Helpful?
Thank Chris T
See travel tips for airlines
“Do not fly Seaborne.”
Trip320068, 17 Dec 2018 | Read review
“Do not fly Seaborne!”
Phyllis10, 2 Dec 2018 | Read review
“Stay away from them!”
lindam99999, 27 Nov 2018 | Read review
“Check the day before you travel, and have contingency plans.”
seasonedtraveller80, 26 Nov 2018 | Read review
“Don't fly Seabourne Airlines, take the ferry...”
seancE1104CT, 9 Nov 2018 | Read review
Show next 5 travel tips 5 of 10
Airline Managers:
Respond to airline reviews. Register now and reply to member reviews. Departmental and company credentials will be verified.
Register

27 photos of this airline

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (27)
Viewed
Cabin (3)
Viewed
Our fleet (4)
Viewed
Airport (3)
Viewed
Seat (1)
Viewed
Onboard Feature (1)
Viewed
View from Window (3)
Viewed
Other (12)