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Seaborne Airlines


158 reviews
Headquarters: World Plaza Building, 9th Floor, San Juan 918 Puerto Rico (001) 787-946-7800 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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158 Reviews from our TripAdvisor Community

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158 reviews from our community

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All reviews San Juan St. Croix St. Thomas Tortola St. Thomas St Martin / St Maarten St. Kitts Anguilla Christiansted Dominica Pointe-a-Pitre Punta Cana Culebra Nevis Antigua
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Showing 147: English reviews
Washington DC, District of Columbia
Level 1 Contributor
3 reviews
Reviewed today
NEW
via mobile

A rip off with arcane bag rules designed to make you check bags. No accountability and when I complained I was threatened as being uncooperative. Really with 1.4 million miles on United my worst code share by far. United drop These pirates

Caribbean Economy St. Thomas - San Juan
Helpful?
Thank OpenSky99
Dallas, Texas
Level 1 Contributor
4 reviews
Reviewed 1 week ago

Flight was good, Just a short flight in a turboprop. The plain was more comfortable than expected. Had a little hiccup with Delta because they changed the connecting flight.

Caribbean Economy St. Croix - San Juan
Helpful?
Thank he32002
1 review
Reviewed 2 weeks ago

Terrible customer service At the Airport and even worst at their call center. I asked for a manager in every conversation have the same answer "Not here". What! Really reps might be lying or managers are "absent managers"

Caribbean Economy San Juan - Tortola
Helpful?
Thank Manuel Z
Isla de Vieques, Puerto Rico
Level 1 Contributor
3 reviews
1 helpful vote
Reviewed 3 weeks ago via mobile

I have a service dog an i booked a flight that was a complete nightmare. I have yet to be reimbursed. Seaborne told me i needed a letter from my doctor. I told them thats for emotional support animals They were very nasty an i had to cancel my flight an i will be stuck in sju. I called the...

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Domestic Economy San Juan - Isla de Vieques

Helpful?
Thank WilburSexton
Isla de Vieques, Puerto Rico
Level 1 Contributor
3 reviews
1 helpful vote
Reviewed 3 weeks ago via mobile

I will not put up with any more corruption.I plan on making sure everyone knows about the illegal practices of seaborne airlines an all of the court SYSTEM of Puerto Rico

Domestic Economy San Juan - Isla de Vieques
Helpful?
Thank WilburSexton
1 review
1 helpful vote
Reviewed 12 September 2018

Arrived at the ticket counter at 12:07 for a 12:45 flight due to luggage delay on Southwest. Airport not busy. Seaborne agent said my tickets canceled at 12:01 because of lateness and refused any help. Called customer service and zero help (of course, no refund). Refused to put us on another flight unless we bought new tickets for next day...

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Caribbean Economy San Juan - Tortola

Helpful?
1 Thank Noah J
Colorado
Level 4 Contributor
25 reviews
18 helpful votes
Reviewed 1 September 2018

We landed in San Juan on United. Our connection to STT on Seaborne was delayed, and delayed, and then cancelled. It took over a month to get a response from them, but they finally agreed that they would pay for our hotel, and a whopping $20 for two people for dinner. They agreed to pay me a little over $200,...

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Caribbean Economy San Juan - St. Thomas

Helpful?
1 Thank lisa a
Connecticut
Level 1 Contributor
4 reviews
3 helpful votes
Reviewed 24 August 2018

Best way to travel to Culebra, our pilot was very nice the seats are comfortable and the views stunning! I would definitely recommend them. Be on time, read your ticket!! Enjoy

Domestic Economy San Juan - Culebra
Helpful?
Thank luluvargas08
1 review
1 helpful vote
Reviewed 19 August 2018 via mobile

I would NOT recommend Seaborne Airlines. We were sitting at the gate waiting for over an hour with no plan before the staff told us our plan would not be there. We had to wait ANOTHER two hours before they told us our flight was officially cancelled. It was only then Seaborne could start “trying to reschedule” us. Of course...

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Caribbean Economy Anguilla - San Juan

Helpful?
1 Thank Jane U
Washington DC, District of Columbia
2 reviews
2 helpful votes
Reviewed 18 August 2018

This is the worst airline I've ever dealt with. Always cancel flights for no reason. Poor communication. Won't tell us how they are going to get us home. Do not fly with! Makes sense that they don't operate in the US, as dealing with them violates the 8th amendment of the United States Constitution that outlaws cruel and unusual punishment.

Caribbean Economy Anguilla - San Juan
Helpful?
2 Thank Peter S
See travel tips for airlines
“Do not fly with seaborne”
437manuelz, 30 Sep 2018 | Read review
“Be there early and you MUST read your ticket. :)”
luluvargas08, 24 Aug 2018 | Read review
“Want to have the best flight with this airline? Don't fly with it”
Z8593BIpeters, 18 Aug 2018 | Read review
“Avoid and go early as they love to shut the gate on you and let you miss your connections”
614katjaj, 10 Aug 2018 | Read review
“Arrive very early or use other airline”
ejames12017, 24 Jul 2018 | Read review
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