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Seaborne Airlines

114 Reviews
Headquarters: World Plaza Building, 9th Floor, San Juan 918 Puerto Rico (001) 787-946-7800 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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114 Reviews from our TripAdvisor Community

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114 reviews from our community

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All reviews San Juan St. Croix St. Thomas Tortola St. Thomas St Martin / St Maarten Christiansted St. Kitts Pointe-a-Pitre Dominica Punta Cana Anguilla San Jose Antigua
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Showing 105: English reviews
Level 5 Contributor
90 reviews
76 helpful votes
Reviewed 3 weeks ago

This airline has had dozens of poor reviews and on Jan 8, 2018 filed for Chap 11 Bankruptcy. They have agreed to be purchased by Silver Airways but that is not approved as of mid January. Be very careful in booking Seaborne Airlines. Never did confirm our flights with them.

Caribbean Economy San Juan - St. Kitts
1 Thank Sparty1979
New Orleans, Louisiana
Level 3 Contributor
12 reviews
18 helpful votes
Reviewed 4 weeks ago via mobile

This airline ran by thieves . the changed my flight time to a time that wouldnt work with my connecting flight then refuse to give me my money back insted the give me a credit that I will never use cause I wont be back down there anytime soon . the customer service people were rude and have no business...

Caribbean Economy San Juan - St. Thomas

1 Thank Mike H
Fort Myers, Florida
Level 6 Contributor
115 reviews
31 helpful votes
Reviewed 10 January 2018 via mobile

USER BEWARE!!!! I booked a flight on Seaborne Airlines to locations that were devistated by hurricane Irma and Juan. Even w that, Seaborne airlines did not provide a refund. I get very discouraged when companies care more about the almighty dollar than the customer!

Domestic Economy St. Thomas - St. Croix
1 Thank BridgTom
St. John's, Antigua
Level 4 Contributor
29 reviews
27 helpful votes
Reviewed 8 January 2018

If you have traveled the Caribbean at all, you are no stranger to flight delays, and lost luggage. I'm happy to be able to say we were affected by none of the above. The only unpleasantry is the waiting area in departures. The Caribbean airlift, (those that mainly service the Caribbean Community) always seem to be relegated to the deepest,...

Caribbean Economy San Juan - Antigua

1 Thank Michelle G
Level 4 Contributor
37 reviews
33 helpful votes
Reviewed 4 January 2018

Flights were cancelled.Representatives of the Company promised to refund money for unfulfilled service, not talking about my additional expenses and lost time.For months they are still holding my money and try to escape any contacts.Had to address this issue with General Attorney of Puerto Rico .Please, under no circumstances use this company.I do not want you to regret later.

Domestic Economy San Juan - Culebra
1 Thank Borya
Christiansted, St. Croix
Level 6 Contributor
179 reviews
71 helpful votes
Reviewed 4 January 2018

When traveling from St. Croix to St. Thomas, it's our best choice of the the 3 airlines. We've flown 20-25 times and never had an issue.

Domestic Economy St. Croix - St. Thomas
Thank dondada365
Level 2 Contributor
5 reviews
5 helpful votes
Reviewed 20 December 2017

Upon arriving into San Juan the Friday after Thanksgiving, we checked in at the desk.The young lady told me my return flight had been canceled, no explanation. It took about an hour to find a flight that would match up with my other connecting flights as this is a busy time of year. I had booked the flights about 1...

Caribbean Economy San Juan - St. Kitts

2 Thank nina k
Red Lion, Pennsylvania
Level 3 Contributor
23 reviews
20 helpful votes
Reviewed 15 December 2017 via mobile

We made our reservations online in September for a trip to St. Croix and return flight to San Juan. I received confirmation with confirmation number on both flights and printed them out. I also went online 24 hours in advance to check us in and got confirmation on check in. When we arrived in San Juan from Baltimore and made...

Caribbean Economy San Juan - St. Croix

1 Thank Rongone4
Silkeborg, Denmark
Level 4 Contributor
23 reviews
2 helpful votes
Reviewed 4 December 2017

A fast and easy way to move between Cristiansted, St. Croix and Charlotte Amale, St. Thomas. You get on/off in city harbours - no driving to an airport. Great view up there. Just "a little" noisy :-)

Domestic Economy Christiansted - St. Thomas
Thank OneandonlyNiels
Buffalo, New York
1 review
1 helpful vote
Reviewed 2 November 2017

This is an absolute disaster of an airline. After my brother hysterically to say that his JetBlue flight had been cancelled. I went out in search of other ways to get them off of the island. I reserved a flight for him and his wife for October 31st, 2017 for a flight that would leave on November 1st, 2017. After...

Caribbean Economy San Juan - St. Thomas

1 Thank tani0506
See travel tips for airlines
“Avoid this Company.Do not regret later”
Borya, 4 Jan 2018 | Read review
“I would be cautious about flying this airline unless you have lots of flexible time, and no connecting flight to catch, or change.”
850ninak, 20 Dec 2017 | Read review
“Think you better book in advance.”
OneandonlyNiels, 4 Dec 2017 | Read review
“Poor service, Lack of proper counter service. No response at their website (As promised) This is a category "0" airline.”
HWH2, 29 Oct 2017 | Read review
“Don't expect much.”
kimberlyg216, 18 Oct 2017 | Read review
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