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Air Iceland Connect (**this is not Icelandair**)

187 reviews
Headquarters: Keflavik International Airport Iceland, Reykjavik 235 Iceland 011 354 570 3030 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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187 Reviews from our TripAdvisor Community

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187 reviews from our community

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Showing 156: English reviews
Abbotsford, Canada
Level 2 Contributor
8 reviews
1 helpful vote
Reviewed yesterday

We were pleased with Iceland air. It is very basic but the pricing was goo$ and 5he seats/entertainment/ food/ drink was as good as other airlines we have flown. There was an incident with a drunk on our way home and the stewardess dealt with it well

International Economy Vancouver - Reykjavik
Thank areekie6
Yanbu, Saudi Arabia
Level 4 Contributor
21 reviews
15 helpful votes
Reviewed yesterday

I really wasn't sure what to rate this airline. The flights were smooth and comfortable, and flight attendants were friendly and professional. My issue was with service in the airport in Reykjavik. Our flight was canceled due to weather which of course is not the fault of the airline. However, we sat trying to read the board which was in...

International Economy Reykjavik - Ilulissat

Thank Amal I
Monroe, New Jersey
Level 5 Contributor
42 reviews
21 helpful votes
Reviewed 3 days ago
via mobile

We booked this fairly pricey day trip which was the highlight of our vacation . Be prepared for 3 mile walk and bring a snack and water . After this, be prepared to see nature at its very best. We are senior citizens and our guide was great . She stopped often along way and told us do much about...

International Economy Reykjavik - Kulusuk

Thank Joel S
1 review
Reviewed 1 week ago via mobile

No organistion Very bad comunication Fly cancelled 3 following days with no strain to find a solution

International Economy Reykjavik - Kulusuk
Thank Xavier M
2 reviews
1 helpful vote
Reviewed 2 weeks ago via mobile

That owner not good person hire person and not have salary threatened to staaff one agent Rakesh provide staaf bring from India on tourist visa and leave them in a bad condition please share

Southeast Asia Economy New Delhi - Bangkok
1 Thank Dheeraj J
Level 5 Contributor
52 reviews
28 helpful votes
Reviewed 2 weeks ago

We flew in a tiny Bombardier 36-seater turboprop with excellent visibility most of the way. As the turboprop flies at lower altitudes that large jets, the views over the East and West coasts of Greenland and the icecap, and particularly coming in to Ilulissat were great. The three-hour flight was comfortable and the one stewardess was attentive and it was...

International Economy Reykjavik - Ilulissat

Thank Stephen S
Level 2 Contributor
5 reviews
Reviewed 4 weeks ago via mobile

Only complaint I have about Iceland Air is that they didn't offer water throughout the flight en route to Reykjavik. The airport is very efficient and I love the country. See ya in 2019!

International Economy Washington DC - Reykjavik
Thank Corey H
Level 6 Contributor
117 reviews
42 helpful votes
Reviewed 11 July 2018

Travelled to Greenland for 2 days. Great flight, very smooth. Staff was excellent. Free beverages, even had duty free onboard. The one downside is that the cabinet tends to get cold so keep your jacket handy.

International Economy Reykjavik - Ilulissat
Thank slkgypsy
hong kong
Level 6 Contributor
801 reviews
132 helpful votes
Reviewed 6 July 2018

Reliable carrier. check in & service was good & convenience. Although getting delay one time but sms me immediately. price also fair. i will use them again next time

Domestic Economy Reykjavik - Akureyri
Thank iamface
Washington DC, District of Columbia
Level 6 Contributor
213 reviews
62 helpful votes
Reviewed 4 July 2018

We've flown Iceland Air several times when going to Europe. We've found their service very good. The major benefit, in our opinion, is that you fly from a US airport to Keflavik, go through customs in Keflavik, then fly onward to a European destination as a "local" flight. This is particularly good when going to a manor airport like Paris...

International Economy Washington DC - Stockholm

1 Thank Soars37
See travel tips for airlines
“Be aware that your flight could be canceled due to weather, and also check your baggage weight.”
337amali, 18 Aug 2018 | Read review
“Book in the first 4 or 5 rows for a good view.”
StephenS65, 3 Aug 2018 | Read review
“call airline after booking to be sure; they are good on the phone”
harriettsosson, 10 Jun 2018 | Read review
“When booking with this airline check if a tiny ‘FK’ appears after the word Reykjavik!”
Cormac_Burke, 28 Apr 2018 | Read review
“This airline weighed and measured carry on luggage on the way to Iceland, but not on the way home.”
668laurak, 10 Apr 2018 | Read review
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