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Kulula


754 reviews
Headquarters: Cnr. 1 Marignane Drive and Atlas Road Bonaero Park, Kempton Park 1619 South Africa, Kempton Park 861 South Africa 011 27 86 158 5852 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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754 Reviews from our TripAdvisor Community

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754 reviews from our community

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Showing 710: English reviews
Mossel Bay, South Africa
Level 4 Contributor
30 reviews
1 helpful vote
Reviewed 2 days ago
NEW
via mobile

Once again everything in time, friendly ground and cabin crew and an overall pleasant experience! Obviously the most popular and affordable airline in SA!! Keep it up guys!

Date of travel: December 2018
Domestic Economy Johannesburg - George
Helpful?
Thank Daan L
Mossel Bay, South Africa
Level 4 Contributor
30 reviews
1 helpful vote
Reviewed 2 days ago
NEW
via mobile

Travelled from George to Johannesburg to visit friends and our children. Kulula is the easiest airline to fly with. What you see is what you get - no hidden unexpected extras for bags etc etc. Very easy to book online and very friendly and accomodating staff at check in counters and on board! We only fly Kulula!

Date of travel: December 2018
Domestic Economy George - Johannesburg
Helpful?
Thank Daan L
Durban, South Africa
Level 5 Contributor
30 reviews
8 helpful votes
Reviewed 3 days ago
NEW
via mobile

The flight from Durban to Johannesburg is approximately 45 minutes . I booked and check in on line .and found this to be pretty convenient . Only one piece of check in baggage is allowed , any additional bags is at an extra costs The aircraft was somewhat dated but clean Book early for best prices , and look out...

Date of travel: November 2018
More 
Domestic Economy Durban - Johannesburg

Helpful?
Thank hmeera
Johannesburg, South Africa
Level 4 Contributor
41 reviews
7 helpful votes
Reviewed 3 days ago
NEW
via mobile

As a result of immense traffic, we were certain to miss our flight and incur extra costs. On arriving at the check in counter, we alerted one of the queue management members name Robin. He immediately responded to our request and ensured that we were on the flight. Please keep up this good service and allow they role models to...

Date of travel: December 2018
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Domestic Economy Johannesburg - Cape Town Central

Helpful?
Thank sarasm
1 review
Reviewed 4 days ago
NEW

The lock on my bag was cut of and replaced with cable tie. Have been travelling quite a bit this year. First experience with Kulula was with their rude flight attendants and now the second time cutting the lock on a compartment that had nothing in it .

Date of travel: December 2018
Domestic Economy Lanseria - Durban
Helpful?
Thank Jeaniks
Cape Town
Level 2 Contributor
8 reviews
2 helpful votes
Reviewed 4 days ago
NEW

People, please, support businesses and airlines that make sense and contribute to an economy. I only fly Kulula airlines. They offer excellent value for money. They are self sufficient and run a business, employing staff and contributing to the economy. Unlike South African Airways that can only fly you from A to B by receiving government funding and more government...

Date of travel: November 2018
More 
Domestic Economy Cape Town Central - Johannesburg

Helpful?
Thank NickyCapeTown
Falmouth, Massachusetts
Level 3 Contributor
9 reviews
3 helpful votes
Reviewed 1 week ago

Easy trip. Well attended to by ALL airline personnel. Readily available for answers to foriegn visitor questions. Nice history-site seeing overview while on flight from pilot.

Date of travel: November 2018
Domestic Economy Durban - Cape Town Central
Helpful?
Thank Mark C
Johannesburg, South Africa
Level 5 Contributor
71 reviews
36 helpful votes
Reviewed 1 week ago

What can one say about a budget airline? No legroom so squashed but for the price, one grins and bears it. After hearing how many people had delayed flights a few days before my flight I was concerned but we did leave on time. Pleasant staff.

Date of travel: November 2018
Domestic Economy Johannesburg - East London
Helpful?
Thank Snowgooose
Durban, South Africa
2 reviews
Reviewed 1 week ago via mobile

Our Company had six staff members boarding the flight on 30th Nov 2018. Flight departure 13h55. Four of us were at check-in at 13h10. We were refused to board and they advised us that check-in. Our two colleagues who were already checked in as they were at the airport at 12noon advised that alot of standby passengers were attended to...

Date of travel: December 2018
More 
Domestic Economy Lanseria - Durban

Helpful?
Thank rubengQ4240ZI
Greater Johannesburg, South Africa
Level 2 Contributor
8 reviews
2 helpful votes
Reviewed 2 weeks ago via mobile

I loved the old Kulula with corny jokes etc. ok now. Air hostesses looking at phones and not very friendly.

Date of travel: November 2018
Domestic Economy Johannesburg - Cape Town Central
Helpful?
Thank lindabelle2015
See travel tips for airlines
“Wrap your luggage”
Jeaniks, 10 Dec 2018 | Read review
“Book in on-line”
Kardoesie, 19 Nov 2018 | Read review
“Try another airline”
gustavpreller, 16 Nov 2018 | Read review
“QJUMP is a definite 'must have' extra for R35”
ronaldmW5163HI, 16 Nov 2018 | Read review
“Check out special tates from time to time.”
wilhelmcillie, 7 Nov 2018 | Read review
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