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Kulula


652 reviews
Headquarters: Cnr. 1 Marignane Drive and Atlas Road Bonaero Park, Kempton Park 1619 South Africa, Kempton Park 861 South Africa 011 27 86 158 5852 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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652 Reviews from our TripAdvisor Community

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652 reviews from our community

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Showing 616: English reviews
Pretoria, South Africa
Level 3 Contributor
11 reviews
2 helpful votes
Reviewed yesterday
NEW

My wife and I always enjoyed flying with Kulula as we found them very efficient. The crew were friendly and fun. On this flight we found the seat spacing extremely small and the crew were no longer smiling. What has happened to the fun-filled joking Kulula? Have you guys lost your mojo? Please get it back

Domestic Economy Johannesburg - George
Helpful?
Thank Andrew d
1 review
Reviewed yesterday
NEW
via mobile

Lately they never on time flew aug and sept flights delayed on all four trips they used to be punctual flying to george next month wonder if they will be on time other than that they ok and price is good

Domestic Economy Johannesburg - Durban
Helpful?
Thank DannyM3678
Stourbridge, United Kingdom
Level 6 Contributor
163 reviews
66 helpful votes
Reviewed 2 days ago
NEW

We have always found this airline to be on time. Pleasant cabin crew, comfortable seats, reasonable prices. We have flown with Kulula a number of times.

Domestic Economy Johannesburg - East London
Helpful?
1 Thank Gillian G
Johannesburg, South Africa
Level 6 Contributor
388 reviews
119 helpful votes
Reviewed 2 days ago
NEW

Flight was late because a school group had been dirty on the plane. They do not delay calling passengers but shove you all into a shute to stand and wait. Once the plane is in the air service is delayed because the staff want to take stock. They refused to even give water. Staff seem to be very demotivated and...

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Domestic Economy Cape Town Central - Johannesburg

Helpful?
Thank Jenny i
Johannesburg, South Africa
Level 6 Contributor
388 reviews
119 helpful votes
Reviewed 2 days ago
NEW

Seat sizes were ridiculous and service poor. Legroom for the average height (170cm) was so bad that my knees were aching from being pushed against the seat in front of me. Seat sizes definitely seem to be smaller.

Domestic Economy Lanseria - George
Helpful?
Thank Jenny i
Cape Town, Western Cape, South Africa
Level 5 Contributor
48 reviews
25 helpful votes
Reviewed 2 days ago
NEW

Kulula is probably the best airline in SA at present they are not always cheaper than the other airline but the are mostly on time. Interesting to note they don't accept cash on board anymore and if you would like to buy anything from the trolley Kiosk then it must be with a card. Great idea I think.

Domestic Economy Durban - Cape Town Central
Helpful?
Thank AvineshP
Nelspruit, South Africa
Level 2 Contributor
6 reviews
Reviewed 2 days ago
NEW

Brilliant, as normal! But I do miss the humour of the old or original Kulula. Bring it back please....

Domestic Economy Johannesburg - George
Helpful?
Thank Bertie d
2 reviews
Reviewed 2 days ago
NEW

I traveled with my wife to C Town on Friday. It was one of the best flights to date-the pilot, Mr Viljoen I think, kept us up to date on sights to be seen example Sutherland telescope, He engaged with the passengers ata level not experienced before and landed us safely and smoothly in rainy weather at Cape Int Airport

Domestic Economy Lanseria - Cape Town Central
Helpful?
Thank pieter708
Cape Town, South Africa
Level 2 Contributor
8 reviews
3 helpful votes
Reviewed 2 days ago
NEW

It was an excellent choice to travel with Kulula. The seats and space is much better as I am a tall person with long legs.

Domestic Economy Cape Town Central - Lanseria
Helpful?
Thank Soenet
Johannesburg, South Africa
Level 5 Contributor
44 reviews
35 helpful votes
Reviewed 2 days ago
NEW

I first used Kulula when we flew to Cape Town. I had a stroke there I needed a wheelchair for the return. No problem they were there for us. I still need a walking stick to get around..once again they were most helpful like getting us too our seats and stowing the overhead luggage. When you consider the quick turnaround...

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Domestic Economy Lanseria - Durban

Helpful?
Thank Konsoomer
See travel tips for airlines
“Please take the extra legroom option”
andrewdebeer, 19 Sep 2018 | Read review
“Sit at the back”
GillianG494, 18 Sep 2018 | Read review
“Always check in online saves you the hassle and gets you the best seat.”
AvineshP, 18 Sep 2018 | Read review
“Just be on time, it helps them and it's kind to other passengers.”
507bertied, 18 Sep 2018 | Read review
“Do not worry-just sit back and relax”
pieter708, 18 Sep 2018 | Read review
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