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Star Peru


157 reviews
Headquarters: Av. Comandante Espinar Miraflores, Lima, Peru, Lima 331 Peru (511) 705-9000 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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157 Reviews from our TripAdvisor Community

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157 reviews from our community

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Showing 69: English reviews
London, United Kingdom
Level 1 Contributor
2 reviews
1 helpful vote
Reviewed yesterday
NEW
via mobile

After reading some of the bad reviews I took a risk and booked with this airline regardless. Everything was on time and I had no problems. They have a ticket system in place to ensure no one can take someone else’s luggage off the conveyor belt which seemed a sensible idea to me. The only slight downside is that the...

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Domestic Economy Cusco - Lima

Helpful?
Thank anonymous1111198765
Franklin, Indiana
Level 4 Contributor
41 reviews
7 helpful votes
Reviewed 1 week ago

We got through TSA quickly. Arrived at gate. I use a cane and was given preferential treatment. Very polite personnel. They did limit weight of carry-on bags. Plane was fuselage below the wing, but was a jet. Smoothflight. Best landing ever! Did use boarding stairs coming and going.

Domestic Economy Lima - Cusco
Helpful?
Thank N3048CUwilliamp
Sunset Beach, North Carolina
Level 3 Contributor
10 reviews
Reviewed 1 week ago

We had a 5 hours delay without explanation. They kept pushing the time back further and further. The workers also informed me that things regularly get stolen out of bags with Star Peru. Great to think about during your delay! Also when we finally boarded the plane they didn't stick to seat assignments, so everyone was rushing around trying to...

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Domestic Economy Lima - Iquitos

Helpful?
Thank Margot C
Barcelona, Spain
Level 6 Contributor
110 reviews
48 helpful votes
Reviewed 2 weeks ago

Booked this flight based on Skyscanner search results, only to discover afterwards all the negative comments in TripAdvisor. Our flights CUS-PEM-LIMA were rigth on time with no incidents whatsoever. The ground staff was very polite and accommodating. Please be aware that on small airplanes they only allow 4 kg carry-ons, but we could check in all our luggage at no...

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Domestic Economy Cusco - Puerto Maldonado

Helpful?
Thank Asun P
Hampshire, England
Level 6 Contributor
781 reviews
261 helpful votes
Reviewed 2 weeks ago

I suppose I should blame myself for the debacle we experienced as there are plenty of horror stories about this airline on line however they offered by far the cheapest option for this route so I thought we would give it a go, I mean, how bad can it be? Well, the answer is BAD! We arrived at the airport...

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Domestic Economy Lima - Iquitos

Helpful?
Thank Dakles
Level 1 Contributor
4 reviews
8 helpful votes
Reviewed 5 August 2018 via mobile

Our experience with Star Peru (and Peruvian airlines, who they transferred our tickets to without any reason) was absolutely terrible. Our flight from Lima to Cusco was cancelled and we were left without any info for hours in Lima airport. They eventually put us up in a hotel but that whole process was also a disaster and took at least...

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Domestic Economy Lima - Cusco

Helpful?
Thank Cmmendes
Berlin, Germany
2 reviews
Reviewed 2 August 2018

What a disaster. The flight was cancelled due to the plane being in poor condition. Instead of informing customers, the staff checked us in and told us there might be a "slight delay." When it became clear there would be no flight, the staff wouldn't give any information about alternatives or reimbursement. Eventually I got onto a different flight, but...

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Domestic Economy Cusco - Lima

Helpful?
Thank gy511
Missoula, Montana
Level 5 Contributor
65 reviews
31 helpful votes
Reviewed 1 August 2018

I decided to fly the cheapest airline from Lima to Cusco, and that is how I found Star Peru. Checking into this flight, I got to the airport 2.5 hours before the flight, and was in line to check in (no online or kiosk check in available) for 2 hours, and just made it on to the flight. The flight...

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Domestic Economy Lima - Cusco

Helpful?
Thank csquared2014
Level 3 Contributor
20 reviews
4 helpful votes
Reviewed 22 July 2018

A small budget airline, fairly good service, especially for the physically challenged. No terminal access, only stairways.

Domestic Economy Lima - Puerto Maldonado
Helpful?
Thank Graham T
Level 3 Contributor
22 reviews
6 helpful votes
Reviewed 21 July 2018 via mobile

I would stay clear of this airline. Ours was cancelled and then they said that there was nothing they would do to help. We had to find a hotel and a way to get there.we also had to arrange to re book the flight with no help from then. Other flights took off. Avoid

Domestic Economy Puerto Maldonado - Lima
Helpful?
Thank Olive R
See travel tips for airlines
“Check bag through”
N3048CUwilliamp, 12 Sep 2018 | Read review
“Check out the best fares”
655grahamt, 21 Jul 2018 | Read review
“Have 2-3 days before any connecting flights.”
jacobrC3237IH, 6 Jun 2018 | Read review
“Drink heavily prior to boarding.”
copperstategal, 1 Dec 2017 | Read review
“have to pay for snack and drinks”
bryanhoho, 11 Jun 2017 | Read review
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