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Star Peru


123 Reviews
Headquarters: Av. Comandante Espinar Miraflores, Lima, Peru, Lima 331 Peru (511) 705-9000 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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123 Reviews from our TripAdvisor Community

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123 reviews from our community

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All reviews Lima Cusco Puerto Maldonado Tarapoto Iquitos Pucallpa Huanuco Santiago Mendoza Puerto Montt
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Showing 48: English reviews
Salamanca, Spain
Level 2 Contributor
5 reviews
7 helpful votes
Reviewed 4 weeks ago via mobile

09:00 flight to Cusco repeatedly delayed for bad weather in Cusco, then cancelled, even though Cusco airport had reopened. I missed the festival I had made the trip for. I discovered that Star Peru operates a fleet (circa 6) with old onboard computers - meaning whilst other airlines can fly into Cusco with low cloud cover, Star Peru cannot. This...

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Domestic Economy Lima - Cusco

Helpful?
3 Thank BequiaExpress
2 reviews
6 helpful votes
Reviewed 4 weeks ago via mobile

I partly blame myself, I chose the least expensive option across all airlines. I travel often and read the fine print, the contract of carriage didn’t seem particularly harsh for travelers... There’s a good reason it’s cheap - this airline is so poor that it is unlikely to meet any travelers expectations. - I was sent a cursory email that...

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Domestic Economy Cusco - Lima

Helpful?
3 Thank Leon N
Chicago, Illinois
Level 3 Contributor
12 reviews
3 helpful votes
Reviewed 2 January 2018 via mobile

I️ bought a ticket in August for travel in December through onetravel.com on this airline from SCL to PMC. I️ was never informed that Star Peru contracted with another airline to service the flight (LAW). I only discovered from the information desk at SCL (where Star Peru has no presence) that LAW would service the flight. When I️ reached LAW,...

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Domestic Economy Santiago - Puerto Montt

Helpful?
2 Thank wandering_sl1s
Calgary, Canada
Level 3 Contributor
17 reviews
5 helpful votes
Reviewed 2 December 2017

We departed LIM a few minutes late, but no big deal. 20 minutes out the captain informed us that because the flaps would not come up we would be returning to LIM. Once on the ground in LIM it took a very short time to fix the problem and we were underway. The rest of the flight was comfortable and...

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Domestic Economy Lima - Pucallpa

Helpful?
Thank taxman4u
Elgin, Arizona
Level 6 Contributor
113 reviews
99 helpful votes
Reviewed 2 December 2017

That our flight was cancelled was ok- gave us several more hours in Cusco. At the airport however a bit of a cluster getting us confirmed. It all worked out and the ticket people were very friendly, but if we had connecting flight to make we would have been hosed, with no compensation. Anyway, as a pilot I can tell...

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Domestic Economy Cusco - Lima

Helpful?
Thank copperstategal
Level 2 Contributor
5 reviews
Reviewed 19 November 2017 via mobile

Flew with Star Peru round trip from Lima to Cusco. Flight was a few hours delayed on the way there and a few minutes late on the way back. Otherwise a fair price and smooth flights both ways. Would fly again.

Domestic Economy Lima - Cusco
Helpful?
Thank Matt J
Antigua, Guatemala
1 review
Reviewed 16 November 2017

Never again, I had a flight at 01:30 PM and they cancelled it, never told me anything, there was no counter no one to help me, then I called them and said it was now operated by a different airline and they couldn't do anything about it, even though they sold the ticket. I lost a whole day of my...

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South America Economy Mendoza - Santiago

Helpful?
Thank Leonardo C
1 review
Reviewed 21 September 2017 via mobile

We booked in the morning and when we arrive the flight was delayed without a notice, we wait for 45 minutes stand up on a bus. The service in the airplane was good. The flight wasn't full, the seat are confortable and we have a lot of places for our feet.

Domestic Economy Lima - Cusco
Helpful?
Thank Sonia P
Preston
Level 6 Contributor
124 reviews
47 helpful votes
Reviewed 15 September 2017 via mobile

I booked way in advance of my trip but when I came to add the flight to a phone travel app the flight didn't exist. I checked my booking on their website and it looked that everything was ok with the flight. I then checked by going to look if it came up with a new booking but it didn't....

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Domestic Economy Lima - Cusco

Helpful?
Thank DirtTrack
Worcester, United Kingdom
Level 2 Contributor
6 reviews
Reviewed 29 August 2017

I had booked an early morning flight 0930 (local time) and eventually boarded my flight at 17:30 (local time). The airline gave no announcements or information about the delay and I only found out from fellow passengers that the weather had delayed the flight. Yet, none of the other airline flights, which were going to the same destination were delayed!...

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Domestic Economy Pucallpa - Lima

Helpful?
Thank beak2014
See travel tips for airlines
“Drink heavily prior to boarding.”
copperstategal, 1 Dec 2017 | Read review
“have to pay for snack and drinks”
bryanhoho, 11 Jun 2017 | Read review
“avoid at all costs”
douniko, 22 May 2017 | Read review
“just like a normal airline”
GianmarcoM307, 14 May 2017 | Read review
“Don't use this airline”
narcisse07, 9 Dec 2016 | Read review
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