Dear Doctor Sudarshan



Greetings from the Isola Di Cocco



First of all we would like to express our sincere gratitude for choosing our resort for your holidays



I was on to the comments posted by you on Trip Advisor and find it really strange to have such comments as what was mentioned by you was really surprising



It had been clearly informed at the time of booking that the Gala Dinner charges on 31st is Mandatory as its the part of the Tariff



For the New Year Eve dinner we had South Indian theme Dinner and off course the programme includes maximum traditional forms of Kerala & South India


Normally for all the New Year Eves the Disco starts around 11 and will follow till 1 and the same was done by us too



Its really disappointing that you have come out with such negative comments when we had almost 200 guest attended the nrw year eve and had really good remarks We are pretty sure that each and every one enjoyed the programme and dinner very much



We are a Three star classified Resort and the size of the rooms as per the criteria is 140 Square feet. You have stayed in Room No 39 (Classic Pavilion Room) and the size of the room is more than 195 Square feet. I don’t understand what you meant by small room. We are really shocked to read that the water in the room is salty and you had skin irritation due to that. The hotel is running fully packed from December and even today its almost packed and you are the only person to make such comments & more interestingly you have never mentioned anything to the Front office or to the Guest relations when you were here .We still have guests staying with us since the end of December 2011 and enjoying the stay and accommadation very much should you need any references please let us know



The breakfast served on 1st and 2nd of January was really elaborated (I am just mentioning the dates when you stayed at our resort & had breakfast)

We have in Our breakfast every day 2 South Indian Dishes & One North Indian , Cut Fruits , 2 Juices , 2 Milk Shakes , Cereals with hot & cold milk , Baked beans , Porridge ,Ham , Sausage & Bacon , Eggs to Odder , Muffins , cakes ,Toast Butter Jam , Tea /Coffee & We have a live counter for the south Indian dishes like Dosa , Vada , Masala Dosa etc . Please let us know what you expect more for Breakfast when your package was actually on Room + Continental breakfast basis



We appreciate your time to comment about our resort and really thanking you for mentioning the same which will make us to improve more




Best Regards

Sibu Varghese