This hotel has been completely refurbished for the 2008 season and we arrived two days after it re-opened. We were welcomed by the lovely Goksel, who retained his good humour throughout our stay.
The initial impression was that they had done a good job on the hotel. All the rooms have new balconies, although a few were not big enough to sit out on. Most balconies had two upright plastic chairs but there were no tables. Designers have been employed and the colour schemes are 'unusual', - purple and hot pink in our room. The air-conditioning in our room was adequate plus there was a ceiling fan. The furniture and TV were new. The beds were on the hard side. The bathrooms have been re-fitted and ours looked great if you ignored the water stains on the ceiling. In our second week we had water from the cistern upstairs running down the wall, but this was fixed the following day. There was usually hot water although it did run out on a couple of occasions.
The hotel has its own small private beach with sunbeds, umbrellas and mattresses. It also provides beach towels, but these ran out during our stay. The beach is coarse sand and shingle. There are two large swimming pools fronting the beach plus a smaller pool with chutes. Despite all this, once the hotel filled up it was not always possible to find sunbeds. There was an animation programme running all day with a break for lunch and this was always accompanied by loud music. Unfortunately this music could be heard at both pools and on the beach, there was no escape, and it was impossible to relax, have a quiet read or just listen to the sound of the waves lapping. Great for those people who want non-stop activities and music, but no peace for anyone else. This spoiled the holiday for us as we had been hoping to relax on the beach.
The hotel is about three miles from Turgutreis but a frequent dolmus stops right outside. There are no facilities near to the hotel, although the area is built up with other hotels and villas. We found this a bit of a drawback in the evenings as there was nowhere to go outside the hotel unless we wanted to get on a bus.
There is evening entertainment in the hotel - a mini disco every night for the children which was sweet and then fun and games with the entertainment team. I am sure they did their best but this was not to our taste. Given the size of the hotel and its five star rating we would have expected at least some professional entertainment. The entertainment was open air and very noisy at times. It could be heard in the rooms, but it usually finished around 11pm. After that there was a late night disco but this was indoors.
The dining room seats five hundred and was noisy and hot. There are a few air conditioning units, but nowhere near enough, plus ceiling fans and open windows. There is a small non-smoking section but the main area is smoking. There was always a large variety of food, typical Turkish fare. The food from the grill was always piping hot and freshly cooked. Other food was left out uncovered throughout meal times and we spotted flies on it. If you wanted a drink with your meal you had to queue at the bar. Ice was available with drinks but you had to ask for it specially. I quickly learned to ask for ice with white wine, as this is served at room temperature and very often in a hot glass straight from the dishwasher. I've had cooler mulled wine to be honest.
There are two 'a la carte' restaurants, Italian and fish. Guests are entitled to eat in each restaurant once during their stay. The only advantage to this is that it is much quieter and cooler, plus you are waited on. The fish restaurant was a set menu, no choice at all. The Italian had a choice of pizza or spaghetti with cheese sauce. This restaurant was quite unlike any Italian restaurant I have ever visited, in the UK or in Italy.
The hotel staff were nice but rushed off their feet most of the time. Some nationalities do not understand the concept of queuing and the bar staff need to learn how to deal with that.
It is easy to get to Bodrum on the dolmus and we enjoyed wandering round the many shops and visiting the beautiful castle. We also went further afield by car, there is some spectacular mountain scenery and not much traffic once you get away from the coast. We went up the coast to Ephesus which is worth a visit and inland to the 'cotton castles' of Pamukalle. There are also coach trips to these places. It is possible to visit Kos by ferry boat from Bodrum.
We would not return to this hotel unless they dealt with the noise problem on the beach and had air conditioning installed in the dining room.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC