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Hotel Claro de Luna – reviews, photos

Santa Elena de Monteverde, 5655, Costa Rica
Hotel amenities
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44 reviews from our community

    Trip type
Traveller rating
    11
    15
    10
    3
    5
Date Rating
Bend, Oregon
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“Bugs, Bugs, Bugs”
2 of 5 stars Reviewed 22 November 2011

We stayed 2 nights at this hotel and were disappointed wishing hadn't prepaid for it. The rooms were okay and it came with a jacuzzi tub, however there was very little hot water so it was like taking a bath in pool water. There were bugs everywhere in our room and it was difficult to sleep. The staff was very nice and breakfast was decent.

  • Stayed November 2011, travelled as a couple
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Travelbug340 about Hotel Claro de Luna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Copenhagen, Denmark
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Friendly atmosphere and good service”
5 of 5 stars Reviewed 6 September 2011

This small family hotel is really good value for money. The rooms in the annex are spatious and with an outdoor veranda. Best of all is the friendly atmosphere. The staff makes a great effort to help you with bookings and good advice. They do all they can to make you feel welcome.

Room Tip: Ask for the rooms in the annex as the rooms in the main building are not nearly as good.
See more room tips
  • Stayed August 2011, travelled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Jette_DK_11 about Hotel Claro de Luna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rambouillet, France
1 review
“Unique experience”
5 of 5 stars Reviewed 17 August 2011

This hotel is blessed with friendly staff and a beautiful setting.
We were able to eat a fresh breakfast on the veranda overlooking the flourishing front garden, while watching the squirels race in the trees and the humming birds pollenating the flowers.

  • Stayed August 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Peter L about Hotel Claro de Luna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brussels, Belgium
Top Contributor
75 reviews 75 reviews
Reviews in 23 cities Reviews in 23 cities
26 helpful votes 26 helpful votes
“Ecology a pretext and bugs paradise”
1 of 5 stars Reviewed 30 July 2011

The website was promessing but the reality was totally different : bugs, terrible beds with noisy and uncomfortable plastic under the linen, light walls and horrible breakfast. People are not nice at all and everything in the lobby / breakfast room is durty. When my husband asked after his poor piece of bad bread whether he could get some granola and yogurt like the one I had ordered, the woman took my bowl and brought him back with the granola : she didn't even change the bowl !

I am convinced that you can find a better place for the same money.

  • Stayed July 2011, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask fdw1230 about Hotel Claro de Luna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Dublin, Ireland
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Never walked out of a hotel before...”
1 of 5 stars Reviewed 5 May 2011
3
people found this review helpful

We were very excited about this place before arriving to Costa Rica. Reviews and pictures of the hotel looked amazing and promising.
How wrong we were...We were allocated to one of the rooms upstairs, just above the kitchen. The room was very small, dark and unbelievably hot. Tiny fan was standing on the corner in full speed but the effect remained unnoticed.
We discovered that the cleaning lady had done the job hastily as toilet was not flushed from the previous guests and the toilet paper basket not emptied...A bit of a disturbing find.
I wouldn't mind normal hand wash paper but as it happened...this was not it.
I presume the toilet was not flushed as it didn't work and maybe this was beyond the cleaning lady's abilities.
Luckily for me, my boyfriend is a fixer and sorted the problem.
We were supposed to stay 2 nights in this place but after the first night, we had had enough as there were some seriously big spiders crawling up our arms when we woke up.
We packed our bags and went to a small place next door called La Orchidea (or similar). 40$ for 1 night and breakfast in a spotless room. We were delighted.
Now, we have been travelling around a lot in Asia and are well used to low standard but this place was beyond anything experienced before.

  • Stayed April 2011, travelled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask Ninis78 about Hotel Claro de Luna
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Additional Information about Hotel Claro de Luna

Santa Elena de Monteverde, 5655, Costa Rica
Price range (per night):* INR2,628

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