We stayed at the Swiss Miramontes for three nights. The hotel is located very conveniently between the Santa Elena and Monteverde Reserves.
We stayed in a standard room, which was basic but adequately equipped, but a little dark and dingy. It smelled weird, too, we never figured out where the smell came from. The more expensive chalets in the garden looked much nicer. Our room had access to the wireless internet that is complimentary at the hotel.
The owners were helpful with information about the area. The check-in was extremely brief, with the host more or less putting the keys in our hands and leaving, but he may have been busy with other guests. The hostess was more communicative and generally kind, but somehow made us feel a bit bad for not having dinner in her restaurant. The dinner is fairly pricey, and there are cheaper and equally good choices down in the village, although the Roesti and from what we heard other guests say also the Strudel are specialties that should not be missed. We did have the breakfast, which was good.

I would not recommend this hotel. The owners were not friendly. Half way through our stay we transferred to another hotel in the area and were delighted the the cleanliness and beauty of new hotel for the same price that we had paid at the Swiss Hotel Miramontes. They said that they had wifi but it was only available in the cafeteria. When we tried to use it, it required a password and that could only be gotten later when the owner came in. The breakfast was limited and not very good and was served in a room that was very cluttered and did not have much charm. S.J from Seattle

My husband and I traveled to Costa Rica for 2 weeks to celebrate our honeymoon. During our 3 days in Monteverde we decided to stop at this Inn to check for vacancy. We were so pleased to find out they had several rooms available. We stayed in #7, which was a small "chalet" duplex situated up a small hill. The room was very spacious and decorated in mostly wood furnishing, which fit with the Swiss Alps feel of the hotel. The rooms did not have A/C as others have said, but we found no need, as it was quite chilly in the evenings. The owners were a very lovely couple who were quite friendly and accommodating- I had a stomach ache one evening and my husband went down to the restaurant for some soup after the kitchen has closed. They heated up some soup and added a basket of bread on a tray for me to eat in the room. They also have a handful of beautiful and friendly dogs loved to follow you around and play. We had a rental car, so getting to and from the park was not a big deal, but I can see how it might be a little difficult for those without, as the hotel is on the edge of town, but it only took us about 5-10 minutes to get there. We will definitely stay here again!

Can't ask for much more from a B&B. The owners, Walter and his wife, went out of their way to provide my friends and I exceptional service. They made us food after the kitchen had closed, organised the zip lining excursion for us and provided us with some of the cutest B&B rooms I have seen (Swizz style furnishings were a great touch). Not to mention that the price was phenomenal for all we received.

If I had one negative, I would say that the beds were only “comfortable” and not “exceptionally comfortable”. Not sure if the owners read the previous TripAdvisor comments and stepped their game up, but this place is definitely worth a visit.