This place is horrible. Looks great but has managerial style straight out of psychriatric ward. Maid service discusting, never knocked, barged in on naked clients, then refused to clean room when convenient for guest. The front desk lied and denied services. Pouting emotionally challenged children running the place, with no training. The older generation walking around spying into windows and refusing services.
The toilet never worked wirh backed up sewage smell. The walls dripped with mold and mildew. Rooms were damp and cold. The blankets and sheets were smelled of old dirty sweat from years of no laundry.
YUCK!
If you want to experience a completely disfuctional 3 generational family ... give them your money and take their abuse. They do not have any idea of what SERVICE means and what is required from a hotel to their guests.
DO NOT STAY HERE!!!!!!
- El Bosque Hotel
