This place is horrible. Looks great but has managerial style straight out of psychriatric ward. Maid service discusting, never knocked, barged in on naked clients, then refused to clean room when convenient for guest. The front desk lied and denied services. Pouting emotionally challenged children running the place, with no training. The older generation walking around spying into windows and refusing services.
The toilet never worked wirh backed up sewage smell. The walls dripped with mold and mildew. Rooms were damp and cold. The blankets and sheets were smelled of old dirty sweat from years of no laundry.
YUCK!
If you want to experience a completely disfuctional 3 generational family ... give them your money and take their abuse. They do not have any idea of what SERVICE means and what is required from a hotel to their guests.
DO NOT STAY HERE!!!!!!

Clean, comfortable room and beds with nice amenities. The refrigerator and coffee maker allowed for independent provisioning. LOVED making my own Costa Rican coffee in the morning while planning the day. The hair dryer was convenient as well.

Monteverde nights get colder than I expected. After one night of using the blankets from the second bed, the cleaning lady brought extra blankets; very thoughtful.

The wireless internet doesn't work in the rooms but is available in the reception office. If you don't have your own computer there's one for guests to use for free.

I enjoyed my stay here. little outside of town, but good choice. easy to walk into town. Night walking tour at hotel was very neat.

El Bosque is not in Santa Elena, so if your goal is a wild night life, this is not the place for you. It's a good place for a full night's sleep, surrounded by nature. We found the room fridge really useful so that we could eat our own food instead of high-calorie Tico restaurant food. But if you want a restaurant, Stella's is across the road, and a gourmet pizza place it next door. We favoured the little grocery store next door and loaded up on fruit, veggies, bread, pb&j, and yogurt. The hotel is also next door to the best souvenir place in Monteverde, the CASEM Co-op. We were walking distance to the trails in the Children's Eternal Rainforest, and an easy bus ride to the cloudforest park. As well, El Bosque offers guided night hikes in the jungle. The only downside was the distance from Santa Elena. However, in many ways, that distance helped us focus on activities, rather than on touristy glitter. The rooms are very basic by North American standards, but very adequate. This is a budget hotel that provides good value and good service for a budget price.