My husband and I went to Costa Rica the first week of December. We went to other areas of the country and had wonderful hotels. This was the exception. The rooms are clean, but in major need of updating. The chair/sofa in the room was impossible to sit on due to cushions and fabric that essentially made you fall off! The bathroom and wire rack "closet" were especially in need of updating. The dining room, which is really your only option for dinner unless you have a car to get around, is satisfactory but expensive. Female waitress our second night was wonderful, but male waiter on first night disappeared after serving us our dinner. We later saw him watching soccer on tv at the bar.
Here's the most annoying thing. We had bats above the seating area in our room. They were in the wall or the roof, not in the room. I watched them fly out at dusk. They made quite a racket pre dusk and all night with their squeaks, shrieks and scratching. We notified the front desk at dusk the first day, after I confirmed their presence when i saw them fly out. No one came. We called later that night when it got very noisy, but again, no one came. Someone finally came the following day while it was bright and sunny out - when the bats were sleeping.
Front desk seemed to be run by teenagers every day. Pleasant but not professional or helpful.
Never went to pool area so can't comment. Won't recommend this place to anyone.
- Fonda Vela Hotel
- Fonda Vela Monteverde
