I am from the black sea side of Turkey. Our sea is not clean so i chose to have a 5 star holiday in club sidera. From the pictures it looks lovely where the sea looks very nice and the hotel looks fantastic. BUT when we arrived to the hotel we waited two hours for our room to be ready. This should have been ready before i came because i booked it months ago. Eventually our room was ready and we straight away changed into our swimming clothes to go to the sea but we saw something terrible. The waves of the sea was huge and sea surface was full of giants rocks which hurt our feet. We never used the sea again for the whole trip instead we used the pools. But my city already have swimming pools so we did not need to go there. So the sea was rubbish! Also, the workers were unhappy and the lift was not good enough for the people as it will take a very long time for it to come. There was like 2,000 people staying at the hotel and only 4 very small lifts, this is not good enough. Another thing is that their air conditioning was totally unacceptable and horrible. I arranged a connection from the hotel to the airport, this was also a nightmare, we missed our flight because the driver came very very late to pick us up and he was driving very slowly because he was very sleepy when airport is 100KM away, this is very dangerous for us. Thank God, we found out that our flight was delayed otherwise we would have missed the flight by an hour! I WILL NEVER GO BACK AGAIN!
- Sidera Hotel Alanya
