“Not too bad. Close to tram. Good for families on a budget.”
Hi All!
I am from Melbourne to begin with but decided to stay with 4 other member of my family who were visiting from interstate. I had seen this motel every day on my way to work & knew the area & the transport links available though I had no idea what the actual hotel was like. My family were on a tight budget but still wanted to be relatively close to the CBD. This motel was chosen based on these factors.
The motel is at the end of Sydney Rd (famous for alternative food & clothes & at the other end, famous for its delicious arab & turkish restaurants!). It is literally across the road from a tram which runs from early til late approx every 10-15 mins. There is a 7/11, Kmart, McDonalds, KFC, Chinese shop & Chemist within 5 min walk from here as well.
In terms of the staff at the hotel, the night we arrived we were greeted by a charming man at reception who checked us all in efficiently & he was very friendly & helpful. On the second day, one of my relatives went to reception to ask for direction somewhere & someone else (a woman) was at the front desk & was apparently a lot less than helpful. According to my relative, quite rude & didn't know where the location was that they were looking for anyway.
The rooms are located up a flights of stairs as the car park is underneath so if you are disabled (one of my relatives is slightly disabled) I wouldn't recommend this place. My relative who has a disability struggled a bit with this I must say.
The rooms are fine. TV, Kitchenette, nice bathroom, large enough rooms, plenty of blankets & pillows in the cupboards, beds are big & comfy. No complaints there. Small balcony though.
Tip: If arriving with small luggage, take the tram from Elizabeth St outside Flinders Station to the motel but if you arrive with a lot of luggage do take a taxi as it can be a bit of a haul packing all the luggage onto a tram & near impossible during Melbourne's peak hours!
Also, do not catch the train there with luggage. The train station is about 8 min walk from the hotel but just do not do it with luggage!
Would probably stay again considering all though.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
24 November 2011
With regards to directions, if our staff don't know where a destination is, we google it for our guests without fail. Perhaps there was some mis-communication between your relative and the staff member. We strive to give our guests excellent customer service and aim to please.
Unfortunately we do not have rooms that cater to special needs guests. We do have a handful of rooms on the ground floor (Queen Room and 1 Bedroom Apartment) but they don't cater for more than 3 people.
Thanks for your feedback. It is always appreciated.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC