We stayed at the Baia Taormina Grand Palace hotel for 6 nights - and we were upgraded on arrival to a deluxe suite . We were very pleased with the accommodation. We were on the 6th floor of the new building, and had a large apartment, with a secluded balcony, which had a table, 2 chairs and 2 sun loungers and great views of the bay. We could see views across towards Taormina from our balcony . We enjoyed the hotel facilities, although the bar prices were quite high compared to bars in Taormina, our bedroom was a good size, as was the bathroom. The staff were very helpful and polite to us and we used the shuttle bus on two occasions to take us into Taormina. We thought the breakfast offered was good (despite reading some of the dreadful reports about the food offered in Trip Advisor reviews! ) when we got down to breakfast there was plenty of variety offered, both in different breads, fruit, yoghurts, croissants and other pastries etc. I used the omelette bar to have a ham and mushroom omelette made up for me. The restaurant staff were efficient and in good humour - perhaps they respond to rude guests differently to how they were with us - as we were happy and enjoying our break at the hotel. We would recommend it to others and would say please don't be put off by some of the horrible comments left by people who clearly do not enjoy themselves as much as we did.
Room Tip: Would recommend an apartment in the new building in Grand Palace
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
12 November 2011
Dear Guests from Sevenoaks,
Thank you for the wonderful words towards Baia Taormina, it is a pleasure that our efforts have been so highly appreciated.
Thank you also for the breakfast comments since we are changing some things in order to improve it. Also note that it is not strange to receive different comments for example on breakfast.
Guests have often different expectactions depending on their culture and in my experience I can confirm that breakfast is what mostly divides opinions from the guests.
One last thing for the suite: it is a junior suite and not a deluxe suite. We know it's very appreciated by all our guests but you can see my reply on the feedback entitled "Breath Taking Views" in order to realize that these suites are defined as "junior".
We would be very glad to welcoming you at Baia Taormina again in the future and send our
best regards, Mario Miano
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC