We stayed at the hotel Duni Marina Royal Palace in early July 2011. The resort is very clean, with numerous pools, restaurants and bars. The landscape is beautiful and varied, from the beach to the hills and shady alleys of the Holiday Village. The staff was helpful during our stay, except day of arrival when I had problems with accommodation , only later and with more insistence have been resolved. It was unexpected and shameful for such a hotel and mention the incident to prevent tourists, not to accept such treatment.
We were a large group and I booked rooms with sea view. Inconvenience was that we were assigned a few rooms on the east side, for parking at ground level, even in the basement, with a view to a hill with rocks and bushes. Sea could be seen, slightly to the right, just removing the head from the balcony. Perhaps these are rooms for personal greed that they rent to tourists, without preventing and offer a discount to those who accept the conditions.
After much insistence, the evening gave us a room in the same wing, on the top floor, but here we had problems. The air conditioned hotel was always noise, unbearable. Not even a man of strong nerves could not rest, especially my wife, retired medical with sleep problems. It was already about 10 pm and I told the reception that will go down with bedding to sleep on sofas in the lobby. Only then gave us a room we were satisfied, the small building near the pier.
As regards services, Marina Royal Palace deserves little price difference. It would be just too much silence blamed on the hotel terrace, the restaurant and bars. A background sound effects. can even live music evening would have created a more pleasant atmosphere.
It also might give more attention to children. Playgrounds are poor and can not be compared with other resorts offering Bulgarian seaside. And it is surprising that so many pools, there is even a water slide.
Otherwise, only better, we felt pampered and respected.
- Duni Marina Royal Palace Dyuni
