We reserved a standard room, non smoking. When we were shown the room we could smell the smoke. I said we had to move and luckily they had a suite available with a lake view. Nice and roomy they gave it to us for a bargain price. We were at the end of our long trip and a splurge was ok. We enjoyed the rooms. Large front room, bathroom, and bedroom. A fan kept us cool enough at night.

We left the bathroom light on and left the window open at night for air circulation. Mistake. A zillion bugs were in our bathroom. We didn't make that mistake again.

The owners, especially Ariste, and their staff were especially helpful. One staff member helped us find an electronics store that had a GPS (we had just broken ours). Ice was available for the room. The hotel had a few free parking spots and we lucky to get one. The restaurant served very good food. We had the lake fish and it was great.

Breakfast had smoked salmon, meats, cheeses, other selections. Grocery store just down the street. Great location.

We found this hotel to be all we could wish for. We had a lovely spacious room with lake view and its own little terrace. The food was good and the service and friendliness of the staff was impeccable. Location perfect. Sorry to leave this hotel.

We were a bit disappointed with size of the room for the price. Yes, it is Switzerland but it was a shock as the room, bath (tiny), TV (12 in?) all so small. We had a lake view but sadly were not in the room except a short overnight. The restaurant was closed that day ( Monday). The hotel public rooms were very pleasant and old worldly which we like. We may have had a room in the section that was originally the Krone so older small rooms.
Location is very good, right in town, walking distance to the train and all the sights of the small town and ramparts walkways. Buffet breakfast was OK but not extensive. Try the hotel directly for the best price, we booked elsewhere, unfortunately.
Dinner at the nearby Hotel Schiff was very good, pleasant atmosphere and service, could order smaller portions if wanted.

Stayed for two nights in July this year. Our room was quite small and in the eves of the hotel. Not much of a view but clean and comfortable. The hotel reception staff were very helpful.

Decided to eat in the hotel and were not disappointed. Reserved a table overlooking the lake. The food was wonderful, one of the nicest meals we had in Switzerland. It was quite expensive but worth it. The service was outstanding, not at all pretentious.