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Holiday Inn Express Molins De Rei – reviews, photos

3.0 of 5
Carrer del Primer de Maig 9, 08750 Molins de Rei, Spain
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Holiday Inn Express Molins De Rei
4.0 of 5 stars 213 Reviews
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213 reviews from our community

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Date Rating
rockaway park, ny
1 review
“DISGUSTING AND RUDE!”
1 of 5 stars Reviewed 27 October 2011

My friend and I booked one night way back in March 2011 because we were going on a cruise. We arrived at 10:00 am on 8/13/11. The receptionist was extremely rude....we asked for a cup of coffee and she refused. We left our luggage and went to Barcelona for the day. Upon our return at 9 , we found that she had given our room with 2 twin beds away, gave us a room with 1 twin bed and no cot or even a couch! She was extremely nasty...It took 3 hours of phone calls to my trip insurance people ( at a cost off $200 cell phone) for her to give us a cot.
The breakfast was stale.
DO NOT GO THERE....THEY DO NOT LIKE AMERICANS!

Room Tip: Go to a different hotel.
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  • Stayed August 2011, travelled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask dolcevita48 about Holiday Inn Express Molins De Rei
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nuria De Haro, Director General at Holiday Inn Express Molins De Rei, responded to this review
11 November 2011
Dear Guest,

I deeply regret your opinion about our property and service. It is always our aim to provide the best guest service and it is always important to us the comments and feedback we receive.

I imagine how tired you might be after a long intercontinental flight to discover that your room was not ready. Unfortunately our hotel was fully booked the day before and departures start quite late during summertime, therefore the room had to be vacated and cleaned by that time. However our breakfast room is open at that time for all our guests to help themselves a complimentary coffee and pastries and reIax. I suppose that if you requested a coffee at the bar what the receptionist meant is that the bar service only starts after the breakfast service finished.

I apologise if the room you received did not meet your expectations, we try our best to provide all the room requests and if there is something wrong ( as a cot not being delivered at the time of your check-in ) you just need to contact our front desk which is glad to help 24h a day without needing to spend money calling the outside telephone line of your travel agent help desk.

Again, I regret if the guest service disapointed you. Our hotel belongs to one of the most important hospitality companies in the world and the brand Holiday Inn Express was conceived in the USA , therefore all the team is proud to belong to such a reputed American brand. Our staff complies to the quality standards and I can assure the whole team likes Americans as much as they like all the nationalities that choose our hotel during their visit to the vibrant and cosmopolitan city of Barcelona.

Núria de Haro
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stockholm, Sweden
Senior Reviewer
10 reviews 10 reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
“Should be avoided”
2 of 5 stars Reviewed 3 October 2011

The AC so noicy we could not sleep, open the window no option since next door is a loud disco with screaming croud until next morning. The whole area depressing, industrial next to the motorway. We did not expect anything else than some sleep before continuing to the airport next morning, even that we did not get!

  • Stayed September 2011, travelled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask jobeStockholm_Sweden about Holiday Inn Express Molins De Rei
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Llandudno, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
“Excellent base”
4 of 5 stars Reviewed 28 September 2011

Stayed here for 5 nights mid September whilst attending the Herbalife Extravaganza in Palau Sant Jordi, Barcelona. My wife and I used this hotel as a base. It is 5-10 minutes walk from Molins de Rei train station where trains run every 30 minutes to Barcelona Sants station, with the last leaving about midnight. Make sure you get a Zone 2 ticket if you are travelling from Barcelona on the train, as Molins de Rei is the first stop in zone 2.

We arrived after 10 pm on the Thursday evening after plane and train to be greeted by a very helpful and polite receptionist. The directions I had asked for the day before via email were spot on. The walk from the station was through a well lit area and along the park.

Room was of a good standard, there are no executive rooms here and the receptionist apologised that I was unable to get a free upgrade as a platinum priority club member, but the room was good. Very spacious, very quiet considering it is on an industrial park, but not that you would know, with a good sized bathroom. The only downside was the carpet had obviously had coffee spilt on it and needed replacing.

Breakfast was included and comrised of the usual continental selection of croissants, rools, bread, ham, cheese, yoghurts and fresh fruit. Breakfast times were a little late for us as we wanted to be in Barcelona by 8 am even on the weekend, but having an early breakfast didn't seem to be a problem.

As it is an Express there are no dining facilites in the evening, but there is a microwave in the reception area and a supermarket next door open until 9 pm apart from Sunday. There are limited bar facilities.

I am unable to comment on the vaue for money as I used my priority club reward points to book the hotel, and as such didn't have to settle an account on checkout.

We are looking to return to Barcelona for another Herbalife event in September 2012, and if there is nothing of value closer to the venue, I wouldn't hesitate to stay here again

  • Stayed September 2011, travelled as a couple
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Richard R about Holiday Inn Express Molins De Rei
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milton Keynes
Senior Contributor
28 reviews 28 reviews
Reviews in 28 cities Reviews in 28 cities
16 helpful votes 16 helpful votes
“Good HI Express”
4 of 5 stars Reviewed 27 September 2011

I was on business so not concerned with sight seeing in Barcelona. The hotel is in an industrial business district in the suburbs. About 25euro taxi from airport. Rooms are clean and well appointed. Normal service as per HI Express. Check in was slow but staff friendly and they can order in Pizza becusue's there's no restaurant.

  • Stayed September 2011, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask ldeayton about Holiday Inn Express Molins De Rei
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Senior Reviewer
8 reviews 8 reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“Never Again”
3 of 5 stars Reviewed 11 September 2011

The rooms are nice, but the AC not working properly and housekeeping team very loud they were fighting at the corridor/hallway.
Breakfast was horrible, staff very rude and not organize.
Otherwise it is okay. But I will never go back and wouldnt recommend this hotel to my friends. Nothing around this place just a dead park.

Reception staff was good especially Sol.

  • Stayed August 2011, travelled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Princess2708 about Holiday Inn Express Molins De Rei
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Additional Information about Holiday Inn Express Molins De Rei

  • Holiday Inn Express Barcelona
  • Holiday Inn Barcelona
  • Barcelona Holiday Inn
Address: Carrer del Primer de Maig 9, 08750 Molins de Rei, Spain
Price range (per night):* INR4,138 - 6,710

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Holiday Inn Express Molins De Rei
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