My husvand and I went to this hotel in September 2011. The place is full is Germans and mot of them were very rude indeed. They hotel is supposed to be all inclusive but you find yourself having to sign for everything. We got the impression they were checking up on us all the time. Drinks are very limited and not many bars to choose from. We were offered local wine, local beer, or two cocktails. Apart from those everything else had to be paid for. The "adult" bar is just that - they even have beds in it!

The food was not particularly good and as we had upgrated to "the Level" we were disappointed. It was also disappointing to find that snacks from the snack bar had to be paid for. This was supposed to be an all invluse holiday - it wasn't. I think the problem is that they run a two tier system - all inclusive and half board. Sorry but it doesn't work.

It is also difficult to communicate with the staff unless you speak English or German. The staff automatically address you in German because they assume that you are German.

The beach is not particuarly attractive - covered in broken shells and very difficult to walk on. It is also impossible to sunbathe on the beach because it is a water sports centre - people with kites all over the place.

It was supposed to be a relaxing holiday but my husband returned with food poisoning and severe mosquito bites. We will not be returning. Back to Cuba for us this year.

The hotel is set in splendid isolation on a fabulous beach 30 minutes walk from Costa Calma.
Having been to Fuerteventura many times before we found Costa Calma our least favourite resort, but the hotel had everything you would need anyway including a mini-market, clothing shop, and a couple of other gift shops.
Reception area is on the 4th Floor and contains the Gabi Bar - which is an adults only area - very atmospheric with chill out music, floor to ceiling windows looking out to sea and a lovely terrace but it was never open during the day so you didn't get to enjoy the view and the seating was obviously chosen for style not comfort (concrete sofas??) Drinks selection very good and measures very generous.
Internet corner also on this floor- never used it so can't comment.
Main Restaurant is on 2nd Floor - very large with outdoor terrace, food very good in the evening with a massive selection including at least one roast, a choice of fresh fish and cuts of meat cooked to order, plus loads of other choices. Breakfast was a little disappointing, not really geared to British tastes as not many of us there!
The pool area is very nice, but watch out for uneven concrete around the pool edge which hurts bare feet. A walk down through the grounds takes you directly onto the stunning beach.
The daytime snack bar was fine, and as the hotel was not full we we got to have our lunch in the Oasis Restaurant on the ground floor which is where 'The Level' guests have their breakfast, smaller and nicer than the main restaurant.
Definitely recommend you take All Inclusive as drinks and food are expensive and there's nowhere else in the area to eat or drink.
I emailed ahead and enquired about a sea view room, I received a reply saying this would be an additional 24 euros per night, so decided against it but asked for a quiet room on a high floor. I get the feeling if I annoyed them by deciding not to pay the extra because they put us directly opposite the main restaurant on the 2nd floor! I always ask for a high floor in every hotel we go to as I am terrified of cockroaches and feel safer higher up.... yes you guessed it ,we had cockroaches in the room and in the corridor outside. We complained to reception who arranged for maintenance to attach a brush strip to the bottom of our room door - it fell off almost immediately and we spent most of the holiday with a rolled up towel outside the room door blocking off the gap underneath it.
Overall this is a nice hotel in a fantastic location, if you don't mind cockroaches.
Would we go back? Only if we could afford to upgrade to The Level - very much more expensive than rest of the hotel but means you are guaranteed top floor room - and armed with several cans of Raid!!

an old refurbished hotel, with some limitations.
It is expensive for the kind of hotel, it is not luxury (we had a suite, upgraded from a Level Room), in fact it is quite standadrd for a beach hotel, except for the beach.
An enormous, huge beach, in which there is a great kitesurf and windsurf activities (hotel included) (in fact, world championships are celebrated), and all for you: lots of space (watch the photos).
There is little else to do, also there is nowhere to go, I had a rental car, and there is nothing near, no activities or restaurants, a major drawback really, depending on our expectations.
Relax and enjoy the beach: If that is what you want, and you can excuse a non-perfect hotel, I cannot think of a better alternative (and I know a lot).

Had a room on the third floor, nice room until i saw a number of cockroaches. The landing also had roaches and outside the main bar. Its mainly full of german and russians who at first had never seen a person of colour by the looks of things as i was watched (actually stared at ) for the first 4 days. So i decided to give them a show as it seemed i was of great interest i purposely over dressed every night. Then on the 5th day i had many of them saying hello. The food was good and my son loved the kids club. The rep from thomas cook was rubbish as i hardly saw her and when i did and mentioned the roaches she said oh yes its because its hot (oh please). Wont be going back.