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Grand Hotel Arenzano – reviews, photos

4.0 of 5
Lungomare Stati Uniti 2, 16011 Arenzano, Italy
Hotel amenities
Grand Hotel Arenzano
Grand Hotel Arenzano
Grand Hotel Arenzano
Grand Hotel Arenzano
Grand Hotel Arenzano
Grand Hotel Arenzano
Ranked #1 of 10 hotels in Arenzano
4.0 of 5 stars 102 Reviews
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102 reviews from our community

    Trip type
Traveller rating
    25
    37
    21
    16
    3
Date Rating
manchester united kingdom
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Position Poor”
3 of 5 stars Reviewed 15 October 2011

Although the hotel looks grand, and is clean inside, the position is poor. it overlooks a very busy road, does go quite at night later on, but starts up very early in the morning, also you cannot see the grey beach for all the huts and this spoils the promanade. The town is a short walk, but the people do not seem very welcoming to visitors. The food at the hotel was not good, luke warm and expensive.Staffs were a bit like faulty towers.

Room Tip: Probably at the back and further up.
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  • Stayed September 2011, travelled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask airman42 about Grand Hotel Arenzano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Antwerp, Belgium
1 review
“DON T PAY THE PRICE PRICES FOR A DINER”
5 of 5 stars Reviewed 26 September 2011

We stayed 5 nights , room and bathroom are all right and breakfast was rather good. But for diner you get warm up meals from the supermarket, but I think M and S food is 100 % better. It is in other words not eatable and the staff is very unprofessional and not friendly at all. So if you want to stay here anyway book a room and get breakfast and dinner in the little town, that will be mutch cheaper and better.

  • Stayed September 2011, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask marie j about Grand Hotel Arenzano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LA
Senior Reviewer
8 reviews 8 reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
“Maybe even all five circles - comfy, nice view, good food, great location, bad internet, nice pool and bar/restaurants”
4 of 5 stars Reviewed 22 September 2011

The front desk was helpful and nice. The room had high ceilings, was pretty, but small. The layout made it feel bigger than it was, so it worked fine. We had a great view of the park in back, the pool was pleasant, I liked the Moroccan atmosphere in the pool bar/restaurant, breakfast was included and really good. The elevators were so small that I wanted to hyperventilate, and only one was functioning. Used the "workout" room... tiny but at least they had one and they definitely kept it maintained. Parking was awful, so if you have a car, just be aware. And for a moto, park in back. Beach across the street (altho view is blocked by all the blue cabanas, which stinks). LOVED this town. LOVED it. Hotel was really pretty and I'd love to come again. The only negative I have is that their internet was really expensive, but they had it free in the lobby. So we had to come to the lobby to get online to route our next day and call family, which was really annoying. We were disappointed at that.

Room Tip: Don't pay for an ocean view unless you have a high floor or you won't see over the cabanas o...
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  • Stayed September 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Dragon l about Grand Hotel Arenzano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
horgen
1 review
“Rudest and most unprofessionel reception desk we have ever been to, take your ID and do not give it back”
1 of 5 stars Reviewed 10 August 2011

The only 4 stars the hotel can claim for is the look from the outside, if you are looking for 4 star service, that is inexistent, wouldn't even go for a 2 star, At our arrival ( we booked through booking.com) the reception employee insultated us and only wanted to let our 2 small children stay with us in our room if we would pay an extras charge of 50 Euro. As we had booked through booking. com for 4 persons we didn't agree to it and had to invest an extra 0,5 hour to sort it out between booking and the hotel. Moreover he took all our ID's away and even worse we didn't get them back when we checked out. On our way back home 14 days later we had to pass by again to collect them. I do not want to imaging what they have used the ID's for in the meantime. The location of the hotel is quite noisy seen that it is located on the main road and in the city center opposite of the beach. Rooms are rather old fashioned and breakfast is farawy from a 4 star too. They claim in their hotel brochure, that WIFi would work in the rooms and in the reception and lounge. In reality it only works in the lounge.

  • Stayed July 2011, travelled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask rule_11 about Grand Hotel Arenzano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austin, Texas
Contributor
11 reviews 11 reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
“Perfectly adequate”
4 of 5 stars Reviewed 8 August 2011

I was nervous initially because of an internet glitch while making reservations- I never received the confirmatory email that their website promised, so I wasn't entirely sure if I even had a reservation! Multiple emails to the hotel were never acknowledged. But, I decided to show up anyhow, and all was well. Parking was a bit dicey, as there were definitely more cars than parking spaces. I had a nice room racing the ocean with a lovely view. It was roomy, and the wi-fi worked well- nothing special, but I could overlook that given the location. Staff were friendly and understood English. I chose not to eat in the restaurant because there are so many other restaurants nearby. The pool was very nice. This hotel met all of my needs.

Stayed July 2011, travelled as a couple
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Ask mjc794 about Grand Hotel Arenzano
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Additional Information about Grand Hotel Arenzano

  • Arenzano Grand Hotel
Address: Lungomare Stati Uniti 2, 16011 Arenzano, Italy
Price range (per night):* INR7,897 - 13,386

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