Stayed here as part of a Backroads bike tour of the Loire Valley. Riding up the hill to the hotel, you're first impression is WOW! The grounds and setting are lovely. The chateau is impressive. Our suite was huge (but not the bathroom). It's kind of fun to see French hotels, where you can have a huge bathroom and tiny room or tiny bathroom and huge room (like this). That's part of the character of renovated chateaux. I will say that I concur with the reviewer who said the room was HOT. We had a humongous junior suite with one window to open. Besides that there was a minimally functional air system located 20 feet above us (since the room had very, very high ceilings). There were also two very high up decorative windows. We slept great in spite of the heat and I thought the bed was comfortable. I agree with the reviewer who said this was decorated like what someone thought was luxury decades ago, but I found the decor fine in a laughingly pretentious way. I agree that the staff also seemed a little pretentious, which I took with good humor. My less than stellar rating is due to what I might expect from a 5 star experience, primarily the quality of the food and the prices. I did not think the food was spectacular and we had an odd experience where for this particular trip we ate at the hotel twice and both nights had virtually the same menu, with a choice of 3 items. This might have been just for our group though. We have taken other luxury bike trips in other areas of France, and the food in this hotel I didn't think was up to the standards of the others. Plus I think it was hugely expensive. A martini in the bar cost something like 15 euro, and it certainly wasn't presented in an appealing manner by a friendly bar keep. The bar and wait staff seemed matter of fact, and bored. In a place like a Ritz Carlton, they know you by name and act like they are glad to see you. This place doesn't want to know your name; they just want to take your money. I am not sure what other places there are in the area, and if money is no object, this is a gorgeous property.
One other bugaboo, but one which we saw in other places: they put an unattractive glass fence around the pool, which also has ugly dirt around the chaise lounges. Pool area could be more attractive, but the hotel setting is beautiful and restful.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC