We arrived on 24/12 for a 3 day Christmas break which was booked several weeks ago for a room with a loch view. The room was dull and drab and the quality of furniture was not in our opinion of a decent standard, the heating had not been switched on prior to our arrival.
We refused this room and were offered a self catering apartment with a loch view, the ground floor living/kitchen area was not to a standard that we were accustomed to and was a bit drab and in need of attention. The first floor bedroom area had been renovated recently and there was no separation between the bathroom and the bedroom, this may be acceptable to some guests but not something that we would have chosen. We refused this alternative accommodation and advised Daniel the manager that we were leaving.
The hotel badly needs a facelift and in our opinion does not meet the standard mentioned in the brochure. The brochure also indicates that the hotel is hidden in private woodland, however, it does not mention that it is approximately 4 miles down a rutted single track road with passing places.
We arrived at lunch time and the only staff seen were Daniel and a waitress, there was very little sign of any other guests staying in the hotel, especially when this was the Christmas weekend. We asked Daniel on several occasions if there were many guests staying in the hotel for the festive break and he was very evasive on this point
We arrived at the hotel about 1.30 pm and left for home about 2.00pm, and luckily we only had approximately a one and a half hour drive to get home.
We would not revisit this hotel or recommend it to anyone
- Portsonachan Hotel Dalmally
- Portsonachan Resort Dalmally
- Portsonachan
- Portsonachan Hotel
