Southern Palm beach resort is a truly beautiful place and many things to many people. Some including myself may definitely feel there at home, as a typical tourist it is a place to lose yourself, fully enjoy and take rest. a I stayed there for 9 days in the mid march 2012
I may repeat after many others the hotel is very well kept in overall.
My room was basic but just nice and spacious having everything what necessary in it: Air condition, Tv (english channels) water cattle, big shower with always hot water, marvelous big beds. you may ad Wifi connection if you pay extra 900 shillings per 1h. Each room has a big balcony with comfy chairs and table thus you may indulge yourself having a buzz or water from the mini fridge. Also balcony has very nice view to garden area and pools look just beautiful. Be aware of the fact that sometimes monkey may approach you in less expected moment grab your food or belongings from the table, some find that irritating, i think it was actually funny. Also If you are lucky enough you may get a room with ocean view which might be even better. I have to admit, towels need another system of washing, changing detergent or whatever that will give them fresher fragrance.
The staff including cleaning stuff was very attentive without being obtrusive, smiling and generally very caring, sometimes they left me longer with my problem but everything was always manageable in the end. Bear in mind there is let me call it another tick tack measurement somehow different sense of time therefore for those who need things to be fix really quickly I strongly suggest to go directly to the management as they are the most helpful people in the hotel. The another thing that's noticeable staff was plentiful just everywhere.
Several outdoor pools very clean and large, bars at both pools with everything you could ask for. Beach is clean and well equipped however it would be fantastic if hotel would arrange few hammocks bud still beach has relaxed atmosphere with swinging palms and flowers. There is a bar right on the gate, just perfect location have to say. Beach boys might be persistent but not in a bully way at all, In fact if you communicated clearly and firmly that you prefer to be alone walking on beach they will respect it. There is still a nice sense of nature, you can walk along the beach towards as local named it 'Congo river' which leads you then to the small adorable village. Ocean is full of life, jellyfish (i have no problem swimming but some said they were stringed by it badly), floating coral, seaweed everywhere, and lots crabs dashing into their holes in the evening.
The food is a special chapter here because food was an epic for the through to me. To be honest i am not a buffet type of person at all, i prefer 'a la card' order however i was deeply surprise this time. During my 9 days of staying the main bar has never disappointed me, delicious and great variety of food, choice of soup, main courses, salad, yummy fresh fruit and deserts. The selection was always pretty impressive with best ingredients. I was a fan of Indian corner food there. Also all bar stuff were friendly and accommodating, defiantly well trained. They are 4 bars, i strongly suggest try the 'Grill' one for the greed food value and ambient, but remember to book in advance. I was mesmerized when they bring the killer lobster :-). Italian restaurant was not 'haute cuisine' but is on a par or better than average.
To conclude fully recommended, besides lots entertainment, the service and the rooms beach and food are the best there.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC