Nice resort in the quiet part of the beach. Nice rooms and hotel grounds. Little far from the center of Diani, but you could easily get there by taxi. Nice people working there in the resort.

Third time back at this hotel. We booked directly with the hotel to gain a reduction off residents rates, the lovely manager Dennis helped us. As a alrge family e booked two rooms. Each room has a huge double bed, an extra single bed and also a spare mattress available. The rooms have ens uite bathrooms with complimentary toiletries.
The room was cleaened daily although at random times.
Our room was facing the beach which was lovely to wake up to everyday
We stayed ovver new years which meant celebrating within the hotel. They set up a truly lovely buffet meal outside with shows to amuse all evening. The kenyan government refused fireworks due to threats from Al Shabaab but the stuff worked really hard to make it a special event in any event
The pool is large and clean. It was quite annoying that the sunbeds were moved onto the beach and as with many hotels you have to be up really early to get them. Same with towels, often by 10am there were no clean towels available. Thatd be my only negatives becasue otherwise the hotel is fab
Family ranging from 5 years to 60 years al had a lovely time.
Diani is abeautiful stretch of Kenyan beach. The beach to the front of the hotel is clean, white sand. There is little coral in this area so there can be waves. Next door is a watersports company who hire (free for 45 mins) boogie boards etc
Staff are all lovely

I stayed at the Jacaranda last September when I visited Mombasa for a workshop. After checking out the website, I was excited and I hoped that the reality would live-up to the picture painted by the website.

It certainly did and much much more. The Jacaranda Indian Ocean Beach Club is about an hour from the airport (with no traffic), which includes a ferry ride. The chalets are spacious and beautiful, designed in what I imagine is safari-style. All chalets open-up to a verandah. Ours faced the ocean, which meant we could enjoy the sunsets and sunrises from our room front.

The rooms are kept immaculately clean and in the evenings, the mosquito nets are let down and the rooms sprayed with insecticide to protect guests from the mosquitoes.

The staff were wonderful and warm. I stayed on after my workshop was over and got to know many of them by name. The Jacaranda is both welcoming for people travelling in groups or solo. I didn't feel lonely after my colleagues had left. Infact, I was busier than ever thanks to the wide array of water sports. With the experienced instructors, I learnt to scuba dive in the pool and booked a dive in the ocean the next day. This alone was the most memorable part of my visit and for that alone the Jacaranda will always hold a special place in my heart.

For the active guest, aside from scuba diving, activities available include snorkelling, jet skiing, boat rides. The resort was also a stop on some safari trips, though I believe these trips had to be arranged before-hand. The resort also organised nightly entertainment by the pool, which ranged from fashion shows to acrobatic acts to dancing for all.

For the guest who just wants to take things easy, they can spend the day on the beach, walking across the grounds, sample the wonderful cuisine, enjoy the spa services, or organise sight-seeing or shopping trips into Mombasa. I did all of these and also curled-up in the window seat in my chalet and read for hours.

For people who prefer urban environments, this might not be an ideal holiday spot for you. There were only 3 or 4 TV channels available in my room. And during my stay, there was no Internet access available in the chalets (you could however get online in the business center). So if being connected to the outside world is of prime importance to you, again the Jacaranda might not be your cup of tea. But I would guess that most people who come here are looking for a quiet-ish break.

If you want a vacation for the entire family, are a solo traveller who needs a break from it all, or are seeking a serene environment for a workshop or conference, I would highly recommend the Jacaranda. And even for the most hyper traveller, the Jacaranda is a fantastic holiday spot, albeit perhaps for only a few days.

I stayed at this resort in 2005 and loved it so much I stayed again in 2007. The hotel was once glorious and one of the nicest hotels in south Mombasa. I booked it this January for my honeymoon and was SOOooo disappointed in how far it had gone downhill. The rooms used to be beautiful and sparkling, but they have not been kept up. The first room we were given smelled so badly of mold, we had to switch rooms. The room also had a hole in the window where bugs were crawling in. In the second room, both lamp shades were broken, the curtains were torn, and the bedding was stained. The service at the hotel was quite poor. There was across the board (with the exception of a few front desk people), a very lazy, slow, "unattentive" attitude with the staff. It was so across the board, that it must come down from management. At lunch, my husband and I played a game of how many chapters of my book I could read before we received our order. I read 3 chapters, more than an hour, before receiving our order of burger and fries. When our room was cleaned each day, the steward would take ALL of our towels and not replace them. We called in for new towels...3 hours and two more calls later we received them. The towels were all in shreds and looked like rags. Additionally, we were without water on and off for two days. We could not take showers when we wanted to and had to make numerous calls to the front desk to get an update on when water was going to be turned back on. The lazy service is not typical of other resorts I have been to in Africa and in Mombasa. It was really quite sad to see this resort go so downhill. South Mombasa is littered with resorts that have been abandoned and gone to the baboons because of mismanagement and I think this one is on its way there. On another note, the beach in front of the resort continues to be amazing. The snorkeling outings and weather in Diani Beach is awesome. I just would recommend finding another resort and there are many to choose from.