Selborne is not somewhere I would want to return. Things were going wrong from before arrival. Paying was an absolute disaster. Coming from overseas, we expected to be able to pay on credit card but this has only just been introduced so we were expected to bank transfer. Easier said than done. Despite the huge inconvenience of having to make an international deposit for a relatively small amount, Selborne continuously seemed to question whether the funds have been paid and threatened to cancel our booking. Their accounts department (charming named Debt Collection) is disorganised and we were asked to provide proof on many occasions of our payment because clearly Selborne couldn't find it. Hugely inconvenient, dozens of emails and no way to treat clients.
Upon arrival into one of their self catering units, we were disappointed to find it is nothing more than a generic housing estate box. Having stepped in the door you could be in Houston, Sydney, Dagenham. What, we're in Africa? As sterile as a lobotomist's knife. Design by numbers, back of a fag packet. The lack of imagination is astounding. Would at least be nice to have some pictures on the walls? Or mirrors that aren't at arms length so ladies can do their make up?
Check in was good with friendly staff who presented us with the nine, yes nine, keys on a ring, heaven knows what for -we only used one for the villa front door. Reception closed at the weekend. Despite having been told we could arrive from 10, housekeeping still hadn't delivered soap and loo roll by 4 and no one had thought to turn on the hot water. Huge list of what one can't do when here, so unwelcoming. And we were unable to eat outside in the evening because the light didn't work. There is no dining table in the house so we were forced to bring the outside table in. Huge living area-great for tv dinners which perhaps satisfies their regular clientele, but we would have appreciated a decent space for dining.
On the plus side, the villa was well equipped, the gardens are lovely, the people working there are very friendly and it is very close to the N2 (in viewing distance and easy earshot). A local convenience store with delightful staff and excellent Pennington Old Irish marmalade is a short drive away. The golf course also looks lovely and well maintained.
It's not the most expensive accommodation in RSA but it's far pricier than it should be. We are pretty unimpressed and shall not be returning.
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