Stayed here a few times previously with the wife and have always spoken well of the place and left good reviews until now.
Went this time with friends without the wife and booked the room. To start with we were shown to a room that was already occupied then shown to another room but given no key. An hour later I went and asked for a key to be told they didn't know where it was and would look for it. So we had to remove most of our belongings before going to explore. when we returned to the place, we once again had to ask for the key and was this time given it.
Later on in the evening, we asked for another drink to be told the bar was shut. Fair enough, no issue. Until 10 minutes after going to our room, one of my friends having to return to the bar to ask them to lower the music that we could easily hear in the room and also found numerous people around the bar drinking.
Just think the service we got when the place was struggling for customers should still be in place now but now they are more established clearly standards have slipped and feel they no longer need to be as attentive.
It was the first time my friends had visited on my good feedback, they say they'd look elsewhere next time.
Personally when I return with the wife in Febuary to Grassington, I will want to book in at the Devonshire but the wife may want to return due to previous good experiences, we will see.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC