My wife and I stayed at this hotel after having traveled to Puerto Vallarta. The hotel at first glance seem nice, until you get close up and notice she is long for a pick me up paint job and overall maintenance session.

Our check in was unusual in that for only 2 persons checking in..it took well over an hour. Once in our room we were disappointed in the overall quality and look of the decor. And more than the tired shabby appearance was the overpowering humid smell. There was also a lingering smell of spilled alcohol on the furniture. The bed spread was stained with god knows what, but at least they changed that quickly.

We did have other complaints that were brought up to the management, but most were either brushed off in the typical "manana" or we were simply told to pay extra for changes. Well not have our vacation ruined we opted to try and "rough it".

By the third day of no hot water, maid service that was less than even average on the one day she did arrive.. yes two days without maid service in spite of repeated calls to management. We decided to leave.

Checking out was a disaster as they did not want to refund our money. At one point the owner walked by and when his manager informed him of our predicament he simply stated he did not have time to deal with us.

We finally did get them to refund our left over days. But had to wait in the lobby for over 45 minutes while they "checked" the room for missing items.

We have traveled around the word and experienced some of the worst hotels. And to be honest this is one for the ..Hall of Shame.

Best advise.. choose another hotel.

We have stayed here twice and love this resort. The staff are friendly, helpful, the little kitchen is adequate. However, during our last stay the resort was host to a group of senior high school students who were screaming, drinking and partying all day into the wee hours, The staff were unable to deal with this issue. Several of us adults looked on in amazement, and had to retreat to our bedrooms, where the ac was able to mask much of the noise. Later we found out the resort was owned by the father of one of the students, thus explaining the staff's inability to correct these "children", and quiet them down. Their behavior, at times, was dangerous to themselves, and luckily no own got seriously hurt, except for their pride when the de-pantsing started. If you decide to stay here, check with the hotel first to make sure no big parties of teens are scheduled,

This is a small, supposedly "intimate" little resort -- location makes it a bit hard to find; apparently it is known by more than one name. The really bad thing about this is the timeshare people -- they are relentless! We also noted one of the timeshare people from another resort we had stayed in a previous year that had been less than truthful with us -- STAY AWAY FROM THIS PLACE!

Perfect spot for me and my spouse to unwind in the sun by the ocean. Beautiful facility, just the right size, not an anonymous highrise, but right on the beach with ocean views. Away from the crowds and stress in PV, but close to the lovely Bucerias, Punta de Mita, and Sayulita. Used the onsite restaurant or our kitchenette when we wanted, ate out when we wanted. Service was excellent, can't beat the price, just a great place to kick back and enjoy.