My experience is and has been that a heritage hotel always boasts about its rooms, locations how old it is and the legacy it has carried, I wanted to write this REVIEW a long time ago but I was being selfish by not knowing the importance of it until recently what happened with me was repeated with 1 of my close friends. To start of with the location is awesome and so is the food and the rooms. But when it comes to service and hospitality its missing without with which everything else seems fake. Please take all the necessary printouts with you as the hotel charges Rs.100 for the internet printout and there are only 2 CYBERCAFES in Mt. Abu The when I had to depart I was promised a wake at 5 as I had to catch Rajdhani exp from Abu road to AMDBD, but the staff of the hotel were sleeping I had to wake them up by shouting and screaming. Guys you wont believe I literally had to ring the NO. of the reception to wake them. Recently when my friend and her fiance went, they dnt exp similar prob but were not satisfied by the service...In nutshelll all I wld like to say is PLZ go they there if like to live in a heritage prop. and no doubt its worth going but please expect any excellent level of service as its a heritage prop. and they dont care about it not even the then mngr Mr Bhatt. I swear to GOD the taxi driver whom we hired for the sight-seeing himself said after learning where we are staying, that, instead we should have stayed in a private prop. with modern amenities at same or lesser price range of 7-8k. The reason why I am stressing on the service part is probably I am a Diploma holder in Hotel Mngmnt, and as I hv been taught which is a fact that a HOTEL IS INCOMPLETE WITHOUT ITS HOSPITALITY. Thank you...cntct me for any frthr info.
My advice to the traveller going to this hotel for the 1st time is that the service of any heritage hotel will always be(exceptions apart) like the way I exp because they are never a part of this cut-throat competitive industry .

We were at Mt Abu to attend a wedding and decided to club this with a short vacation. Had a wonderful stay at Connaught house.
Lots of Parrots and a tortoise called Ramu kept our 3yr old daughter busy in the mornings and evenings.
Good landscape.
Excellent chef and fantastic food.
Very accomodative staff - stretch themselves to serve you better.
Overall an excellent experience

I returned home from India less than a week ago. During my journey I visited the temples of Mount Abu, that's why I had the possibility to spend a night in this hotel. I was was enchanted from the athmosphere of the place, the location of the different rooms,and the colonial furniture. The staff is very polite and the food was delicious. I had only one problem: hot water supply didn't work properly, especially in the morning, so please pay more attention to this problem. Anyway, apart from water, everything was just perfect! :) Greetings from Austria!

We visited Mt. Abu from 30th January to 1st February 2011. We selected this property only because it was a heritage property away from the maddening crowds of Mt. Abu and also that it is a small property (I believe it has only 14 rooms).

We reached Mt. Abu @ 0500 hrs. (very early in the very cold climate). The staff took care to accomodate us for a few hours in a cozy room (the room originally allotted to us was to be vacated by 1100 am as the checkin time was 1200am. We were very happy by this gesture as this being a property with few rooms and they were all occupied, we were indeed very pleased.

By day break we were all the more pleased and happy at choosing this hotel as it is located within a very beautiful garden and surroundings.

The room allotted to us was BIG. It was consisting of two rooms actually, 1 master bed room and 1 room for the kids. Both the rooms had their own televisions, bathrooms & dressing unit. The room or should I say rooms had very good heating systems.

Now, the food part. It is simply magical. It seemed like we were eating at home. Simply mouth watering home food. They cooked food only on order, that meant they do not cook with a MASTER GRAVY like in regular hotels. FANTASTIC !!!

The Staff right from top to the bottom are very well trained, courteous, well mannered and very caring.

All in All a very satisfying visit.