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Relais Villa Acquaviva – reviews, photos

3.0 of 5
loc. Acquaviva, 10 | Montemerano, 58014 Manciano, Italy
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Relais Villa Acquaviva
Ranked #4 of 19 Manciano B&B and Inns
4.5 of 5 stars 31 Reviews
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31 reviews from our community

    Trip type
Traveller rating
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    2
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Date Rating
London England
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
12 helpful votes 12 helpful votes
“Shame about the food, intrusive owner and hidden charges”
2 of 5 stars Reviewed 1 June 2006
7
people found this review helpful

Although this hotel was billed as a lovely relaxing place to unwind, certain things made this rather difficult. The husband and wife owners' dour and watchful presence, both at mealtimes and within the grounds of their hotel, such as round the pool left us feeling somewhat on edge. We felt like the house guests of some fussy owners rather than welcome paying guests at a hotel.

The food in the pleasantly built restaurant was particularly poor and of an amateur quality, especially when compared with the splendid local restaurants. We didn't have a decent bowl of pasta the whole time of our week's pre-booked stay. Instead we received a stodgy, tasteless mess regardless of what type of pasta (picci, tagliatelle, papardelle etc) was attempted to be cooked. What should have been examples of typical Tuscan dishes such as lamb or meat turned out to be simply gristle or bony and insufficient cuts of poor quality meat. The owners insisted on eating in the restaurant at the same time next to our and other guest's tables and it was extraordinary how much better their food was (and in the case of the meat in larger quantities) than the regular guests!!

There is no room service, nor any pool service, so (apart from a 300 meter return walk in 30~ heat from the pool to raid the drinks in the mini-bar in our bedroom) there was nothing to eat or drink at all during the day, should one want to simply relax by the pool.

Finally, we were 'hit' with some shocking hidden charges when we checked out. These included 7 euros for washing a towel we took to the beach, a further charge for our making and taking cups of tea on a tray to the bedroom at breakfast instead of drinking it in the dining room (which would have been free had we drunk it there). Those watchful vigilant eyes of the owners really were everywhere.

Tuscany is full of the warmest hospitality. But not, I'm afraid, at the hotel Acquaviva-which is a shame since it is in a lovely part of Southern Tuscany and in a delightful setting. However until the owners correct the poor food, change their petty charging system, keep out of the way of guests at mealtimes and expand and improve their service we would not recommend a stay there.

  • Stayed May 2006
    • 2 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask JDKFCUOM about Relais Villa Acquaviva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milan, Italy
Contributor
12 reviews 12 reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“una sosta di classe”
4 of 5 stars Reviewed 11 April 2012
1
person found this review helpful
Google Translation

  • Stayed April 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask chicco2000 about Relais Villa Acquaviva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fabrizio D'Ascenzi, Proprietario at Relais Villa Acquaviva, responded to this review
16 April 2012
E' sempre un grande piacere creare la giusta atmosfera e un servizio di qualità.
Rendere il soggiorno in questa nostra bellissima Maremma bello e indimenticabile è il nostro principale obiettivo.

vi aspettiamo per un altro soggiorno

Fabrizio
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Latina, Italy
Contributor
13 reviews 13 reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
“...è sempre un piacere”
5 of 5 stars Reviewed 25 March 2012
Google Translation

  • Stayed March 2012, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask crilu83 about Relais Villa Acquaviva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fabrizio D'Ascenzi, Proprietario at Relais Villa Acquaviva, responded to this review
16 April 2012
Il ritorno a Villa Acquaviva di un cliente è il miglior attestato di fiducia che si possa ricevere.
Quindi è grazie a voi e a molti clienti che come voi tornano a trovarci che la passione con cui facciamo il nostro lavoro non cala mai e ci sprona sempre ad andare avanti e a migliorarci.

La prossima volta, oltre agli ottimi ristoranti di Montemerano e dintorni, dovrete assolutamente provare la cucina di Valentina alla Limonaia.

grazie ancora e a presto

Fabrizio
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montevarchi
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Che pace!!”
4 of 5 stars Reviewed 23 March 2012
Google Translation

  • Stayed June 2011, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask mipiacemagiarebene about Relais Villa Acquaviva
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Fabrizio D'Ascenzi, Proprietario at Relais Villa Acquaviva, responded to this review
16 April 2012
Volevo ringraziarla per aver descritto l'atmosfera che si respira a Villa Acquaviva con i termini forse più appropriati: "contornato da campi e vigne, canto di uccelli, sole , piscina uno spettacolo per ricaricare le pile!!"

non è semplice per noi far trasparire da foto o video quello che poi è realmente Villa Acquaviva, ed è grazie a commenti come il suo che invece altre persone possono conoscerla meglio.

grazie ancora e a presto

Fabrizio
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Reggio Emilia, Italy
Senior Contributor
21 reviews 21 reviews
Reviews in 21 cities Reviews in 21 cities
44 helpful votes 44 helpful votes
“Relais molto curato in una posizione splendida”
4 of 5 stars Reviewed 2 February 2012
1
person found this review helpful
Google Translation

  • Stayed May 2011, travelled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask 27Laura about Relais Villa Acquaviva
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Fabrizio D'Ascenzi, Proprietario at Relais Villa Acquaviva, responded to this review
16 April 2012
Grazie per le splendide parole che ha usato per descrivere Villa Acquaviva.
E' proprio attraverso questi commenti che molte persone possono conoscere più approfonditamente la cura e l'ospitalità con cui vengono accolti i nostri ospiti.

In merito alla considerazione sul non ottimo rapporto qualità prezzo, spero che possa aver intuito quanto tempo e lavoro serva per farle vivere il tipo di ambiente in cui ha soggiornato. Ma la sua critica sarà ovviamente presa in considerazione, come ogni altro giudizio positivo e negativo, per migliorare e crescere sempre di più.

Spero di averla presto nuovamente ospite per valutare insieme se siamo migliorati o meno.

grazie ancora

Fabrizio
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Additional Information about Relais Villa Acquaviva

  • Relais Hotel Manciano
Address: loc. Acquaviva, 10 | Montemerano, 58014 Manciano, Italy
Price range (per night):* INR7,102 - 13,309

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