We stayed in this hotel in June and the service has been very poor. In cold and rainy days (10 degrees Celsius) they left us having breakfast outside in a gazebo with no heating and the wind coming in. We asked for eating inside in the morning but they refused. We asked for some heating in our room given that we had a baby and that our friends had heating in their room. Not only they refused but also turned off the heating in our friends' room since they said, they were not supposed to have it. In addition, the hotel is very far from the city of Florence. I would recommend it only in a very warm period (July and August), and only if you want to relax in the mountains and being far from noise. The place is indeed beautiful and quite. However, there are many other places like that in Tuscany, cheaper, better located, and likely more caring for their guests.

I was in this Hotel two days, because I had to get some stones, said "Pietra Serena" (a very beautiful, architectural grey floor stone) from a local quarry.
I decided to spend one more day to stay in this place.
The experience was simply fantastic and great.
The quitness is total, you can live your holiday immersed in total silence and nature.
The cleanless is perfect, the rooms furnished with refined elegance, you can spend all the day in the swimming pool and walking in the woods of Italian Appennino.
To eat, you can find good local restaurants with exquisite Italian cuisine not far from the hotel.
After all, if you want to try a unique experience, spend some days in this place!
A suggestion: visit the Second World War German Soldiers Cimitery not far from the Hotel.
To Remember.

After 24 hours of traveling, lost luggage, a stressful drive to the hotel without having had a chance to get dinner we arrived at the hotel late in the evening, so late the restaurant had closed. The gentleman at the desk saw how exhausted we were and immediately offered to get us a bottle of wine then went back into the kitchen to make up an antipasto platter. I can't imagine ever receiving this kind of service at a Hilton. The room was lovely, the bed was comfortable and the area was so peaceful. The next morning when we woke up we were able to appreciate the incredible beauty of the area. Our only regret was that we were only able to stay the one night. Most definately on our list of places we want to return to.