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Waveney House Hotel – reviews, photos

Puddingmoor, Beccles NR34 9PL, England
Hotel amenities
Waveney House Hotel
Ranked #1 of 1 hotels in Beccles
3.0 of 5 stars 41 Reviews
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41 reviews from our community

    Trip type
Traveller rating
    14
    10
    3
    2
    12
Date Rating
new york
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“very disappointing”
2 of 5 stars Reviewed 26 December 2011
2
people found this review helpful

My family and i (12 people) booked a table for Boxing Day lunch and sorry to say we wouldn't do so again. Its a shame because I have been to The Waveney for lunchtime bar meal and enjoyed it. However today the service from waiting staff was very poor.Disorganised and slow. Yes it is Christmas and we appreciated that but when you have to send back food to be heated up because by the time the vegetables arrived the meat and yorkshires are stone cold surely that warrants an apology? Not with the waitress serving us. We felt our table was being avoided possibly because we mentioned poor service to the waiter. We think the manageress took our order for puddings and was 1st rate but it was a shame that she didn't ask us if there was a problem. At the end of the meal she wasn't about and we were glad to leave so didn't seek her out. It was an uncomfortable experience.

  • Stayed December 2011, travelled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask bumpkingal about Waveney House Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waveneyhotel, Owner at Waveney House Hotel, responded to this review
4 January 2012
Over the Christmas period we provided 8,500 meals and unfortunately we received this complaint, which we apologise for, if it is in actual fact correct. Unfortunately the other 8,499 satisfied customers have not written on Tripadvisor.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bury St Edmunds, United Kingdom
1 review
“A little gem”
5 of 5 stars Reviewed 15 December 2011

What a wonderful setting next to the river and furthermore walking distance to the town centre. This hotel is very well maintained & I found the staff very friendly and accommodating. Rooms were absolutely spotless and the food offering certainly met with our budget.

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Ptyfgv about Waveney House Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Blackburn, United Kingdom
1 review
“Brilliant stay!”
5 of 5 stars Reviewed 14 December 2011

My wife and I had a really enjoyable stay at this wonderfully situated hotel right beside the river Waveney. We were joined by some friends and sat down in the conservatory overlooking the river, which was floodlit. We ordered some food which arrived promptly by courteous and polite staff. The fish and chips was the largest and tastiest piece of fish I have ever had on all my travels. Very good value for money! The room was very interesting with ask beams and a well equipped and large bathroom. We thoroughly enjoyed our stay and will definitely be coming back soon!

  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Jimmy10186342 about Waveney House Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Norwich, United Kingdom
Contributor
11 reviews 11 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
“Customer last”
1 of 5 stars Reviewed 1 December 2011

We normally visit about once or twice a year and there is always something that does not meet my approval. On this last occasion my drink was taken away before I had finished. I brought this to the attention of the staff but it just fell on deaf ears. Perhaps I should reduce my infrequent visits.

  • Stayed October 2011, travelled with friends
    • 1 of 5 stars Service
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Ask Bigedd2004 about Waveney House Hotel
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“Lovely rooms and location, some grumpy staff.”
4 of 5 stars Reviewed 25 November 2011 via mobile

Superb rooms and location and the bar staff were friendly and couldn't do enough for us- thank you. Some grumpy front of house staff and management, which was a shame.

  • Stayed November 2011
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask Flosspope about Waveney House Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Waveney House Hotel

  • Waveney Hotel Beccles
Address: Puddingmoor, Beccles NR34 9PL, England
Price range (per night):* INR8,891 - 8,891

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