I'd echo the previous comment, the website made this place look very luxurious and I looked forward to activities that just weren't available. The site is very beautiful but quite shabby although while we were the only guests it was lovely and peaceful. Because of the open nature of the rooms when the place is busy privacy becomes an issue.
We went as independent travellers but Galapita is clearly trying to impress the travel companies and once these clients arrived we got no service at all. There was also some odd behaviour going on between the staff, it wasn't clear who was in charge and we were put in a very difficult position by one staff member's behaviour.
On the upside the food was fantastic, fresh and varied.
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