Thank you to yhe staff and management for making our stay enjoyable, wonderful to be welcomed by such great staff.
- Mercure Hotel Cognac

Thank you to yhe staff and management for making our stay enjoyable, wonderful to be welcomed by such great staff.
Good position for access to Cognac,Saintes and Angouleme.
Breakfast excellant.
Well kept swimming pool.
Downside.....No restaurant for evening meals but local facilities good.
Disappointing that car park is not under surveillance and could do with a little repair.
We were aware when booking this Hotel online that it was on the outskirts of Cognac, but were a little surprised to find ourselves in the middle of a thriving industrial estate! No doubt we benefitted by staying on a Saturday night when the majority of the commercial units were closed, but could imagine it being noisy mid-week. However, on a positive note, the member of staff in reception on our arrival was extremely helpful and most welcoming. Our requirement for a quiet room had obviously been taken very seriously. It was shame that a Hotel boasting an outdoor swimming pool couldn't have incorporated restaurant facilities ... but a recommendation was made and proved successful. Breakfast was OK. This Hotel is difficult to recommend to a friend due to its location but suited our purposes as a mid-way stop-over on a long distance motoring holiday.
Beds were to hard, airconditioning made too much sound, snow on tv.
The hotel was situated in an industry zone, so nothing interesting to see here.
Breakfast was acceptable, good.
The quality + quantity of the other meals we got here were unacceptable. Not far from the hotel is the Buffalo Grill where you can get good food.
How they got 3 stars? I don't know.
If you just want to spend 1 night, just to sleep + have breakfast then you might consider it.
Staying 3 days here was a nightmare, never again !
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