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Moulin d'Hauterive – reviews, photos

3.0 of 5
8 rue du Moulin, Hameau de Chaublanc | Saint Gervais en Valliere, 71 350 Verdun-sur-le-Doubs, France
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Moulin d'Hauterive
3.0 of 5 stars 60 Reviews
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60 reviews from our community

    Trip type
Traveller rating
    15
    7
    7
    12
    19
Date Rating
Oxford, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
“C'est Terrible ! The most awful Hotel. Unpleasant and extremely rude owner”
1 of 5 stars Reviewed 15 May 2011
3
people found this review helpful

My wife and I stayed here for one night (actually some years ago but trip advisor wasn't available then). I am jolly pleased to see that a number of other people have said it is an unpleasant hotel as our experience was awful. The gruff owner M. 'Moule' put us in a room that stank, was not anything like that advertised and then served freezing cold wine and when we asked to leave he agreed a settlement then went back on his word and charged us the full amoun the next day. Rats along the river and tatty all round. If you are English or not French then maybe the owners have a different way aof dealign with you - they certaionly seemed to be happy to do more for their compatriots which is a shame as the french and their hotels are normally very generous and kind, hospitable people. Not here though. Simply Awful. AVOID.

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  • Stayed June 2010, travelled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask JohnnyHol about Moulin d'Hauterive
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zurich, Switzerland
1 review
4 helpful votes 4 helpful votes
“France at its worst...”
1 of 5 stars Reviewed 15 November 2010
4
people found this review helpful

Unfriendly welcome ("we don't have your booking, we don't have asuite for this price"), then the booking is found after all and all of the sudden the price is ok. However, it turns out they really don't have asuite for this price because the so-called "suite" we are shown (a modern bungalow that has nothing to do with the once probably charming mill) is just a normal room with terrible decoration (the hotel altogether looks a bit faded and has probably seen much better and cleaner days) and a tiny TV room with a bed-sofa. My mother-in-law gets a duvet (produced out of a box in that very room, most likely not washed). When opening the bathroom window next morning after showering, a bushel of hair flies in... At dinner, one of the forks was has a chemical smell and extremely unpleasant bitter taste (probably dipped in Javel water and not washed afterwards). We get a new fork, but no excuse. The crowning glory: when checking out we get charged the price for a menu although my mother in law just had a soup, salad and a dessert. Thus, the soup is supposed to cost 23 Euro.. Hello? After complaining, the hotel charges the soup separately but lists another price than in the menu from the night before (effectively charging 4 Euro more). My husband was ready to hit the roof (or the propriétaire, for that matter) and I was close to boiling point too... And guess what: in the end they told us that it was our fault - if we hadn't complained we would have "won" and saved 1 Euro. This kind of arrogance and disregard for customers speaks for itself... France at its very worst, definitely a "no go".

  • Stayed October 2010, travelled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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1 helpful vote 1 helpful vote
“Over priced and far too many flies.”
2 of 5 stars Reviewed 9 September 2009
1
person found this review helpful

Location is miles from anywhere (is not even on Tom Tom) so if you want to dine out then you will either need to drive to Beaune or take a taxi which costs circa 50 Euros each way. If you eat in then beware - the restaurant is overrun with flies which the management seemed to accept - they said to us "But we are in the countryside!" Indeed the flies ruined all our meals there, even breakfast. Comments from the staff were often strange - I asked if the milk was cold at breakfast to which the waiter replied "put your finger in to see! This hotel unlike many others would not be one we would return too as whilst it has considerable charm, the finer points are lacking.

  • Stayed August 2009, travelled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Oxfordeagle about Moulin d'Hauterive
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brussels
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“Did not like it much”
2 of 5 stars Reviewed 25 August 2008

We felt that pets are more welcome than families with kids - at least our family. Note also that you are expected to have dinner in the restaurant. If you indicate you do not intend to do so, you get a measured "d'accord", suggesting that you are there to satisfy the staff and not the other way around.

The room was part nice, part very bad taste, part past glory - and all that not very well cleaned.

The restaurant, which we did try, was overpriced. Better go the 15 minutes to Beaune where you eat better in a nicer environment and, if you find it important, cheaper too. In terms of location, there is nothing around except farmland. If you come to this region, better stay closer to or in Beaune or west of Beaune (the heart of the wine area), in the mids of forest and vineyards.

Final observation: pay attention where you walk. Dogs leave some stuff behind. I had to clean my shoes one evening, after walking from my car back to the room. I was not amused.....

  • Liked — Breakfast
  • Disliked — Bad service, over-priced
  • Stayed August 2008, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Check-in / front desk
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
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Ask fam2kidsbe about Moulin d'Hauterive
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UK
2 reviews
Reviews in 2 cities Reviews in 2 cities
11 helpful votes 11 helpful votes
“Hmmm....not sure”
2 of 5 stars Reviewed 26 June 2008

I had the pleasure of attending a wedding this month and I am very aware of how much was spent on making it the perfect experience for both guests and the couple.
I did feel that the rooms were over priced, or I can speak for ours which had no air conditioning and was in need of some TLC.
Whilst the couple who own it are lovely, I didn't feel all the staff were as accomodating, although this could have been down to a language barrier.
There was a particular waiter who ran around constantly and although he did have a strange sense of humour, for some, he did work very hard.
I was a little bit sickened by the fact that we were in France and the 'house' wine was 49 euros a bottle! Also the lunch which was requested, a mere roll, cheese and cold meats at 35 euros a head felt excessive.
All in all, a lovely place, but could do with some thought!!

  • Liked — The pool was clean
  • Disliked — The prices
  • Stayed June 2008
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check-in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about Moulin d'Hauterive

  • Moulin d Hauterive
Address: 8 rue du Moulin, Hameau de Chaublanc | Saint Gervais en Valliere, 71 350 Verdun-sur-le-Doubs, France
Price range (per night):* INR6,833 - 12,882

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Moulin d'Hauterive
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