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New Lanark Mill Hotel – reviews, photos

3.0 of 5
Mill One | New Lanark, Lanark ML11 9DB, Scotland
Hotel amenities
Special offer
Free room upgrade
New Lanark Mill Hotel
Ranked #1 of 3 hotels in Lanark
4.5 of 5 stars 269 Reviews
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269 reviews from our community

What travellers say about this hotel
  • Excellent value(10)
  • River Clyde(10)
  • Staff were friendly(10)
  • Leisure facilities(10)
  • Dinner bed(8)
  • World heritage sites(8)
  • Very good(7)
  • Evening meals(6)
  • Steam room(5)
  • Flat screen TV(4)
Traveller rating
    182
    60
    19
    6
    2
Only show reviews for Family (52) | Couples (152) | Business (18)
Date Rating
1 review
1 helpful vote 1 helpful vote
“Lovely hotel in beautiful surroundings. Excellent value for money”
5 of 5 stars Reviewed 12 February 2012 via mobile
1
person found this review helpful

Just arrived back after a thoroughly relaxing weekend with my husband. From the time we arrived, the staff were friendly, helpful and polite. The room was spacious, clean and comfortable.
We spent time in the spa area which was lovely, very relaxing. The pool, steam room and sauna were pristine and not overcrowded at all.
Our food in the evening was exceptional and the staff again were faultless, doing everything they could to make sure you enjoyed your time.
I would definately recommend people to stay here, it's excellent value for money with good facilities and high standard of food. The neighbouring world heritage site is fascinating and worth a visit. Also make sure to pack walking shoes for the lovely riverside walks. Can't wait to go back.

  • Stayed February 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Hcowell about New Lanark Mill Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John Stirrat, General Manager at New Lanark Mill Hotel, responded to this review
29 February 2012
Thank you for taking the time to write a very favourable review of our hotel following your recent stay at New Lanark. I am delighted to read that you had a very relaxing experience and that you found the package to offer excellent value for money.

On behalf of the team, thank you for your kind words and please be assured that I have shared your review with my staff and they very much appreciate you taking the time to write such a positive review.

In the meantime, I very much look forward to welcoming you back in the near future.

Kind regards,
John Stirrat
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gateshead
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
“Turn the waterfalls back on!”
5 of 5 stars Reviewed 7 February 2012
1
person found this review helpful

Very spacious and comfortable room, friendly and attentive staff, well cooked & not ridiculously expensive bar meals, excellent breakfast, and great to have use of the pool/sauna (although the changing room was rather chilly).

Location is very attractive and the mill is worth a visit (and I don't mean the on-site Edinburgh Woollen Mill, which is full of the usual tat).

The walk to the Falls of Clyde is very picturesque, and it would be even more impressive if Scottish Power didn't extract most of the water above the falls to channel to their hydro-electric station. Apparently they magnanimously turn the tap back on twice a year - very generous of them.

If we'd been mid-week to the hotel, it would have cost £59 for 2 people B&B, which is a brilliant deal. Even £79 is excellent value for money

  • Stayed February 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask InspectorBear about New Lanark Mill Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John Stirrat, General Manager at New Lanark Mill Hotel, responded to this review
29 February 2012
I just wanted to take this opportunity to thank you for taking the time to write a positive review of our hotel following your recent stay . I am delighted to read such favourable comments and please be assured that I have passed your review onto the team.

We strive hard to ensure our guests have an enjoyable experience so that we can ensure they return in the future. I certainly hope to see you in the near future and in the meantime I will see if Scottish Water will leave the water running for us!.

Thank you once again.

Kind regards,
John Stirrat
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Dumfries, United Kingdom
1 review
1 helpful vote 1 helpful vote
“Golden Girls Dfs”
5 of 5 stars Reviewed 6 February 2012
1
person found this review helpful

Just had 2night break here with 5 friends our second year . Break was perfect from start to finish. Arrived friday had afternoon tea was lovely , dinners were excellent and beautifully presented. Staff excellent service and friendly. Rooms very spacious and clean. 3 had treatments massages and manicure and were so relaxing therapist very good. We all enjoyed our swim in afternoon pool was quiet. We booked for next year when we checked out.

  • Stayed February 2012, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask samanthia c about New Lanark Mill Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John Stirrat, General Manager at New Lanark Mill Hotel, responded to this review
29 February 2012
Thank you for taking the time to write a positive review of our hotel following your recent stay at New Lanark Mill. It was a pelasure to see you return for a second time and we certainly hope that we will see you back again next year.

On behalf of the team thank you for your kind words and we look forward to welcoming you back.

Kind regards,
John Stirrat
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
1 helpful vote 1 helpful vote
“Great location, facilities and clean room.”
4 of 5 stars Reviewed 4 February 2012 via mobile
1
person found this review helpful

We stayed from the 31st Jan- 2nd Feb 2012.We rented the Waterhouse which is right on the river,it was clean and tidy with everything you need for self catering,however the inventory stated 6 glasses, cups, plates that sort of thing when in
reality only 4 or 3 of these items were in the kitchen.If u want to nitpick the windows were a bit dirty in the Waterhouse with no wifi, the rushing water could keep you awake, the changing facilities were a bit strange within the spa being communal where if u wanted to go to the gym u would also have to walk right through the changing area. Did not see the staff which is not a bad thing, i think you only want to see staff if there are any issues where we did not have any. Check in and out the staff were friendly.We did not eat in the hotel,did think £11.50pp for breakfast steep. Overall we paid £76 for 2 nights self catering in a great spot where we would recommend.

  • Stayed January 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Tomolmur about New Lanark Mill Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Falkirk, United Kingdom
Contributor
11 reviews 11 reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
“Bursn Supper”
4 of 5 stars Reviewed 30 January 2012
1
person found this review helpful

We booked the Burns Supper night at New Lanark and what a wonderful stay for the price.

We arrived on Friday afternoon and had afternoon tea in the lounge. Very reasonable at £7.95 per person with a lovely selection of fresh sandwiches, cakes, scones with cream and jam, and home made shortbread. The young man who served us could not have been more helpful.

The rooms are basic but clean and the real selling point is the setting and the view from the window –just stunning.

The Burns supper had all the elements you would expect including a piper, immortal memory, toast to the haggis and a really good ceilidh band. As an added bonus there were young highland dancers from a local dance school who were just lovely to watch.

The food was surprisingly good for a banqueting function and included, thick broth, haggis bon-bon with turnip puree and mustard mash, chicken ballontyne with mixed vegetables and Crannochan with raspberry sorbet, phasalis and fresh raspberry. Coffee and fudge to follow.

The breakfast was also plentiful and the service excellent.

We enjoyed it so much we plan to book again for St Andrews Night.

  • Stayed January 2012, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
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Additional Information about New Lanark Mill Hotel

  • Hotel New Lanark Mill
Address: Mill One | New Lanark, Lanark ML11 9DB, Scotland
Price range (per night):* INR6,217 - 10,754

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