we booked hotel online, the introduction said they have free shuttle and the distance from airport to hotel only 3.9 km, so we booked hotel, but the day before, we check it again with the hotel, the receptionist said the dont provide shuttle, the only way to go to hotel is taxi which is cost 37eur and its 13km far from airport. Then we decided to cancel it cos is too far and no shuttle provide, he said is ok he will make a note to reservation department and tell them cancel, its no problem.
But when the night of arriving date we receive a email and said" there is no way to cancel, they will charge us full price"
I was soo shock about their behavior, its too much, big liar!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!
- Green Motel Vergiate
- Green Hotel Vergiate
